描述
酒店其他优惠
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水疗保健中心
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设备齐全的健身中心
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会议设施和宴会厅
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靠近上海的主要交通枢纽
我们的客房
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酒店位置
上海外滩悦榕庄酒店
19 Gong Ping Road
200082 上海
中国
GPS:31.249908, 121.50708
抵达和交通
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SHANGHAI INTERNATIONAL FERRY STA
渡船
访问: 200 m / 0.12 mi
YANGSHUPU ROAD STATION
公共汽车站
访问: 1 km / 0.62 mi
INTERNATIONAL PASSENGER TRANSPOR
火车站
访问: 1.1 km / 0.68 mi
LUJIAZUI STATION
火车站
访问: 1.4 km / 0.87 mi
EAST NANJING ROAD STATION
火车站
访问: 2.5 km / 1.55 mi
SHANGHAI SOUTH RAILWAY STATION
火车站
访问: 13.1 km / 8.14 mi
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JIN MAO TOWER
娱乐/戏院区
访问: 1.7 km / 1.06 mi
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SUPERBRAND SHOPPING MALL SHANGHA
购物区
访问: 1.6 km / 0.99 mi
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 游泳池
- 停车
- 餐厅
- 健身中心
- 空调
- 早餐
- 酒吧
- 会议室
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OCEANS
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Begin your mornings with a staggering spread of local specialties, grills and signature recipes. At lunchtime, pick from the extensive set menu selections and continue the gastronomic odyssey in the evenings with beautifully refined dinner.
MING YUAN
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The restaurant serves up piping hot traditional Cantonese fare and international innovative specialties. It houses six private rooms. The regular private rooms accommodate about 10 guests and the largest room serves up to 22 guests.
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TOPS
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日暮时分,坐在时髦的屋顶楼台酒吧,品上一杯由调酒师精心调制的鸡尾酒,纵情享受浦东和浦西天际线的壮丽美景。
BANYAN LOUNGE
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开放式地毯区配有舒适的扶手椅,休闲区提供优雅的下午茶、陈年威士忌、佳酿葡萄酒及茶饮或香草鸡尾酒。
早餐
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游泳馆
健身中心
我们的客人评论
Excellent stay
Tripadvisor 评级 5.0/5
TaniaPemberton 经 TripAdvisor 认证的评论
Dear TaniaPemberton, We are delighted to read that you have enjoyed your stay with us! Especially your comments in regards to the Concierge team shows me, that we have achieved our mission to provide genuine care and comfort for our guests. All team members will be thrilled to hear of your kind comments, as they strive to make every guest experience a unique and memorable one. Thank you for making time sharing your feedback and we are looking forward to welcome you back at Banyan Tree Shanghai On The Bund soon! Sincerely Yours, Christoph Kamieth
Second-tier hotel masquerading as a first-tier one
Tripadvisor 评级 2.0/5
bencpq 经 TripAdvisor 认证的评论
Dear Ms. Bencpq, Thank you for sharing your experience with us on TripAdvisor regarding your most recent stay at Banyan Tree Shanghai on the Bund. Your comments are of utmost value for us to improve our product and service quality. Please accept my sincere apologies for not being able to deliver a true luxury experience at our hotel this time. We shall certainly pay more attention on how we interact with our guests upon check-in and choose a more discrete and appropriate way of communication when it comes to recommendations of added value or services. Additional training of our team members on this subject is required and will be arranged. I am also taking note of your comment in regards to the faulty light switches to ensure those are getting repaired immediately. Unfortunately we were not able to avoid the one week closure of our pool facilities due to urgent repair & maintenance work in order to ensure a great experience for our guests in a well maintained environment. I sincerely hope your experience with us will not prevent you from choosing us again in the near future and I look forward to welcoming you back for your next trip to Shanghai. Sincerely, Christoph Kamieth General Manager
Luxury hotel, catering for Asian guests.
Tripadvisor 评级 4.0/5
PeterDavenport Friends getaway - 经 TripAdvisor 认证的评论
Dear PeterDavenport, It was so glad to know you have enjoyed your stay at our hotel. We are committed to the pursuit of perfect details and for you to create a wonderful place. We are very delighted to know that our staff have provided you a great service! Meanwhile, we also appreciate that you mentioned the temperature problem of our air-conditioning, and our engineering team will try our best to fix it. Thank you for your comment and I will definitely share your praise with our team. Hope to see you again soon!
좋아여
Tripadvisor 评级 5.0/5
Leeleepark Solo travel - 经 TripAdvisor 认证的评论
Dear Leeleepark, Thank you very much for sharing such a great review with us on TripAdvisor. We're delighted to read that you have enjoyed your stay with us, especially the services from Front Office. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest experience an unforgettable one. We are looking forward to welcoming you back to Banyan Tree Shanghai On The Bund. With my regards,
Disappointing
Tripadvisor 评级 1.0/5
katherine800 经 TripAdvisor 认证的评论
Dear Katherine800, Thank you for sharing your experience with us on TripAdvisor following your visit to Banyan Tree Shanghai on the Bund. It was sad that there was a power outage on the floor where you were staying that night. Although the engineering department tried their best to repair circuit, we deeply apologize for the displeasure caused by this accident. We'll also share your exprience to all the departments to remind all employees that even in unexpected situations, what customers want should always be the top priority. We hope your experience with us this time will not prevent you from choosing us again in the future. We look forward to welcoming you back before long and will strive to serve you better.
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