上海外滩悦榕庄酒店 5 星

Tripadvisor 评级 4.9/5 4,468 评论

上海外滩悦榕庄酒店 - Image 1
上海外滩悦榕庄酒店 - Image 2
上海外滩悦榕庄酒店 - Image 3
上海外滩悦榕庄酒店 - Image 4
19 Gong Ping Road, 200082 上海, 中国

描述

酒店其他优惠

  • 水疗保健中心

  • 设备齐全的健身中心

  • 会议设施和宴会厅

  • 靠近上海的主要交通枢纽

我们的客房

预订此酒店
客房 1

酒店位置

上海外滩悦榕庄酒店

19 Gong Ping Road
200082 上海
中国

GPS:31.249908, 121.50708

电话
传真 +86 21 5509 1199

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 空调
  • 早餐
  • 酒吧
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  4.9/5  4,468 评论

Great Hotel, But Poor Service After a Serious Incident

Tripadvisor 评级 1.0/5

Frank G 经 TripAdvisor 认证的评论

Dear Valued Guest. Once again – I am truly sorry for the inconvenience you had to go through due to the unexpected allergic reaction of your son after consuming popular, international branded chocolate products which did not indicate any peanuts on the ingredients list as well as our homemade almond cookie which also did not contain peanuts based on our production standard. We have taken immediate action and re-trained our team to strongly recommend parents and guests to not consume products that may contain smallest traces of peanuts - although there are actually no peanuts inside the product as per ingredients list. An unintentional cross-contamination during the production process cannot be completley ruled out. In case of any uncertainty in combination with a severe allergy to peanuts or any other intolerances it is recommended to refrain from consuming any of those potentially high risk food items since only the smallest trace of the allergen may cause allergic reactions. Our past experience at the front desk on this subject was unfortunately not strong enough to give you the right recommendation and could not prevent you from this incident to happen. With best regards, Christoph Kamieth General Manager Banyan Tree Shanghai On The Bund

Incredible hotel views

Tripadvisor 评级 5.0/5

ldgp14 Couples - 经 TripAdvisor 认证的评论

Dear Valued Guest, I am absolutely thrilled to hear that Banyan Tree Shanghai On The Bund provided the perfect finale to your journey through China! It’s wonderful to know you enjoyed our Romantic Oasis room with its private plunge pool and breathtaking Shanghai skyline views—a truly unforgettable way to unwind. Your appreciation for our thoughtful touches—from the daily essential oils to the complimentary minibar—means the world to us. We would be honored to welcome you back on your next adventure. Perhaps you’d like to experience our rooftop bar or spa during a future stay? Christoph Kamieth General Manager Banyan Tree Shanghai On The Bund

Beautiful view from your room

Tripadvisor 评级 5.0/5

Teherry_mom 经 TripAdvisor 认证的评论

Dear Valued Guest, We are delighted to hear that your business trip at Banyan Tree Shanghai On The Bund was marked by excellent service and friendly staff—this is exactly the kind of seamless experience we strive to provide for all our guests, especially those traveling for work. While we regret that our location wasn’t perfectly suited to your needs, we’re glad our readily available taxis helped you navigate the city with ease. It’s also wonderful to know that the beautiful views from your room added a touch of relaxation to your stay. Thank you for your kind words and for choosing us. We look forward to welcoming you back soon, whether for business or leisure—perhaps next time to enjoy our rooftop bar or spa after a productive day! Christoph Kamieth General Manager Banyan Tree Shanghai On The Bund

Unforgettable stay

Tripadvisor 评级 5.0/5

Ed C 经 TripAdvisor 认证的评论

Dear Valued Guest, I am absolutely delighted to hear about your exceptional stay at Banyan Tree Shanghai On The Bund! It brings us immense joy to know you enjoyed your Junior Suite upgrade with beautiful views, the convenience of our Volvo EM90 shuttle service to the Oriental Pearl Tower, relaxation in our pool and hot tubs and our generous breakfast hours and late check-out. Most of all, I am thrilled that Hilary (Security) and Terry (Front Desk) made such a positive impression with their excellent service—your heartfelt appreciation has been shared with them and the entire team as wonderful motivation. Thank you for choosing us for your Shanghai getaway. We’d be honored to welcome you back for another unforgettable experience! Christoph Kamieth General Manager Banyan Tree Shanghai On The Bund

Perfect view

Tripadvisor 评级 5.0/5

Светлана C 经 TripAdvisor 认证的评论

Dear Valued Guest, I am absolutely delighted to hear that you and your son had such a memorable two-night stay at Banyan Tree Shanghai On The Bund! Your kind words about our breathtaking views, world-class breakfast, and the tranquil rooftop bar mean the world to us—these are the moments we strive to create for every guest. It’s wonderful that our prime location made exploring Shanghai by metro so effortless, and that our peaceful atmosphere provided the perfect retreat after busy days in the city. I am grateful for your feedback about the welcome drink and late check-out process; as a valued Gold Accor member, you should always enjoy seamless benefits, and we’re reviewing this internally to ensure smoother experiences in the future. Most of all, I am thrilled that our team’s politeness and warmth shone through during your stay. Your appreciation has been shared with them as wonderful encouragement. We’d be honored to welcome you both back for another rejuvenating escape—perhaps to enjoy more of those stunning Bund views over sunset cocktails! Christoph Kamieth General Manager Banyan Tree Shanghai On The Bund

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。