Banyan Tree Shanghai On the Bund 5 sterren

Tripadvisor-waardering 5.0/5 4.230 beoordelingen

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Omschrijving

Extras van het hotel

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Meeting Facilities and Ballroom

  • Proximity to Shanghai's major transportation hubs

Onze accommodaties

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Hotel locatie

Banyan Tree Shanghai On the Bund

19 Gong Ping Road
200082 SHANGHAI
China

Gps:31.249908, 121.50708

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Fitnessruimte
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

TripAdvisor score  5.0/5  4.230 beoordelingen

Wonderful Stay Experience

Tripadvisor-waardering 5.0/5

Roam05311215604 Gecertificeerde beoordeling door TripAdvisor

Dear Guest, Thank you for sharing your wonderful getaway experience with us at Banyan Tree Shanghai On The Bund. I am thrilled to hear that our staff made your stay unforgettable with their exceptional service and attention to detail. It is our pleasure to ensure every detail is in place for a relaxing stay. Your compliments on our breakfast selection warm our hearts, and I am glad to hear that you enjoyed the variety of options, including the Greek Yogurt. My team are honored by your high recommendation and look forward to the opportunity to impress you again during your future visits to Shanghai. Christoph Kamieth General Manager Banyan Tree Shanghai On The Bund

难忘的生日体验

Tripadvisor-waardering 5.0/5

Scenic33282517195 Gecertificeerde beoordeling door TripAdvisor

尊敬的宾客, 非常感谢您选择上海外滩悦榕庄酒店庆祝生日,并与我们分享了您愉快的住宿体验。我们很高兴听到您对前台员工的热情接待感到满意,非常感谢您对Deslin的提名表扬。她为您的生日准备的惊喜和创意布置体现了我们酒店服务的个性化和贴心。我们始终致力于为每位宾客提供超出期望的服务,确保每位宾客都能感受到家的温暖。您的满意是对我们工作的最大肯定,也是我们不断改进和提升服务质量的动力。期待未来有机会再次欢迎您回到上海外滩悦榕庄。 Christoph Kamieth 总经理 上海外滩悦榕庄酒店

Excellent stay

Tripadvisor-waardering 5.0/5

TaniaPemberton Gecertificeerde beoordeling door TripAdvisor

Dear TaniaPemberton, We are delighted to read that you have enjoyed your stay with us! Especially your comments in regards to the Concierge team shows me, that we have achieved our mission to provide genuine care and comfort for our guests. All team members will be thrilled to hear of your kind comments, as they strive to make every guest experience a unique and memorable one. Thank you for making time sharing your feedback and we are looking forward to welcome you back at Banyan Tree Shanghai On The Bund soon! Sincerely Yours, Christoph Kamieth

Second-tier hotel masquerading as a first-tier one

Tripadvisor-waardering 2.0/5

bencpq Gecertificeerde beoordeling door TripAdvisor

Dear Ms. Bencpq, Thank you for sharing your experience with us on TripAdvisor regarding your most recent stay at Banyan Tree Shanghai on the Bund. Your comments are of utmost value for us to improve our product and service quality. Please accept my sincere apologies for not being able to deliver a true luxury experience at our hotel this time. We shall certainly pay more attention on how we interact with our guests upon check-in and choose a more discrete and appropriate way of communication when it comes to recommendations of added value or services. Additional training of our team members on this subject is required and will be arranged. I am also taking note of your comment in regards to the faulty light switches to ensure those are getting repaired immediately. Unfortunately we were not able to avoid the one week closure of our pool facilities due to urgent repair & maintenance work in order to ensure a great experience for our guests in a well maintained environment. I sincerely hope your experience with us will not prevent you from choosing us again in the near future and I look forward to welcoming you back for your next trip to Shanghai. Sincerely, Christoph Kamieth General Manager

Luxury hotel, catering for Asian guests.

Tripadvisor-waardering 4.0/5

PeterDavenport Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Dear PeterDavenport, It was so glad to know you have enjoyed your stay at our hotel. We are committed to the pursuit of perfect details and for you to create a wonderful place. We are very delighted to know that our staff have provided you a great service! Meanwhile, we also appreciate that you mentioned the temperature problem of our air-conditioning, and our engineering team will try our best to fix it. Thank you for your comment and I will definitely share your praise with our team. Hope to see you again soon!

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