Banyan Tree Shanghai On the Bund 5 sterren

Tripadvisor-waardering 4.9/5 4.481 beoordelingen

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Omschrijving

Extras van het hotel

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Meeting Facilities and Ballroom

  • Proximity to Shanghai's major transportation hubs

Onze accommodaties

Hotel locatie

Banyan Tree Shanghai On the Bund

19 Gong Ping Road
200082 SHANGHAI
China

Gps:31.249908, 121.50708

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Fitnessruimte
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen

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Meer informatie

TripAdvisor score  4.9/5  4.481 beoordelingen

愉快的入住

Tripadvisor-waardering 5.0/5

Happy p Gecertificeerde beoordeling door TripAdvisor

家庭出游选择了悅榕庄,全家都很开心。地理位置好,周边有很多适合游玩的地方,出行很方便。房间干净整洁,空间宽敞,适合带孩子入住。景观优美,孩子趴在窗边看风景都看入迷了。工作人员对小朋友也很友好,下次家庭旅行还会考虑。

尊敬的宾客, 感谢您携家人选择上海外滩悦榕庄,并把“全家都很开心”的温馨记忆留给我们。能于超大景观窗前让孩子趴窗入迷、让长辈尽享宽敞洁净,我们倍感荣幸。酒店将继续以追求细节完美却又不露痕迹的贴心,为家庭旅客守护这片倚枕黄浦的都市绿洲。期待下一次相聚,再为您备好更多童趣惊喜,续写更多留恋忘返的悦榕时光。衷心盼望很快与您和家人再相见! Christoph Kamieth 总经理

上海悅榕莊悅心池浪漫江景房踩雷

Tripadvisor-waardering 1.0/5

Getaway05695897278 Gecertificeerde beoordeling door TripAdvisor

上海悅榕莊悅心池浪漫江景房踩雷 2個月前就指定要西側的東方明珠景觀房,結果到現場先給我12樓的無明珠塔房,發了啤氣後竟然換8樓更差的給我,酒店經理terry跟我說景觀房被連住客住了,所以這家酒店的訂房照片是詐騙嗎?搞了一個小時才說給我30%的折扣,請問這是你們悅榕莊的待客之道嗎?奉勸大家不要去這家悅榕莊消費

尊敬的宾客, 非常抱歉让您久候并带来如此失望的体验。我已亲自召集房务、前厅与预订团队复盘流程,确保避免类似问题。感谢您直言不讳,您的反馈是我们改进最重要的动力。衷心期盼未来能以真正符合期待的东方明珠江景房恭迎您再度莅临,让我们用更臻完美的服务为您重拾对悦榕庄的信任。 Christoph Kamieth 总经理 上海外滩悦榕庄

Rooftop

Tripadvisor-waardering 5.0/5

pheceline Stellen - Gecertificeerde beoordeling door TripAdvisor

Un rooftop qui offre une vue incroyable sur Shanghai la nuit. Nous avons mangé à l’extérieur sur la terrasse et c’était calme. L’ambiance est plutôt intimiste, de quoi passer une soirée tranquillement, avec une vue exceptionnelle. Les cocktails étaient incroyables. Et la nourriture était très bonne. Ce qu’on a mangé : Entrées : - Burma flavored samosa - 98 CNY - Black truffle fries - 88 CNY Plats : - Chicken satay skewers - 128 CNY - Mekong river flavored tapas platter - 238 CNY Desserts : - Myanmar flavored tamarind yogurt mousse cake - 98 CNY - Thai style dessert sago in coconut milk - 88 CNY Boissons : - Sa pa - 98 CNY - Huangpu - 128 CNY

Dear Valued Guest, I am absolutely delighted to hear that you enjoyed an unforgettable evening at our rooftop, with its breathtaking nighttime views of Shanghai and intimate terrace ambiance. It’s wonderful to know our cocktails and cuisine—from the Burma-flavored samosas to the Mekong River tapas platter and Thai-style sago dessert—made your experience so special. Your detailed praise for our culinary offerings has been shared with our chef and mixologists. We’re thrilled these touches created a perfect night under the stars. Thank you for choosing us for your soirée. We’d love to welcome you back soon—perhaps to try our seasonal menu or signature rooftop wines! Christoph Kamieth General Manager Banyan Tree Shanghai On The Bund

feel about 2 nights as a Platinum member

Tripadvisor-waardering 5.0/5

Storyteller556079 Stellen - Gecertificeerde beoordeling door TripAdvisor

2시 30분 도착. 체크인 요청(멤버는 혜택이 있다). 데스크가 아닌 로비의 소파로 안내. 직원에게 멤버임을 밝히고 이른 체크인 요청했으나 불가. 3시부터 체크인 안내받음. 남들 다 받는 웰컴티..우리에게는 없음. 그러나 1박에 RMB980 추가요금내고 룸업그레이드 하면 가능하다고 안내받음. 기분 나쁨(멤버는 가능할 경우 무료 업그레이드 가능) 3시까지 기다리기로 함. 4시까지 아무도 응대 안해 줌(중간에 세번이나 체크인 관련 문의 드림) 덥고 화나고 시간낭비. ALL 메일로 위 상황 전달. 3층의 제일 낮은 일반 룸으로 배정. 멤버 혜택인 음료쿠폰도 누락됨. 체크인 후 매니저에게 전화가 옴. "룸업그레이드 해줄게." 다른 말도 있었지만 전화로 소통하기에는 영어가 부족해서 페이퍼로 요청. 당연히 묵살. 총평. 최상급의 숙박비와 최고의 뷰를 가진 최고 시설의 호텔이지만 반얀트리 라는 이름이 아까움. 모든 반얀트리는 다시는 안감.

Dear Valued Guest, Thank you for sharing your detailed feedback about your recent stay. We are deeply sorry for the multiple failures you experienced—this is not the standard Banyan Tree stands for. Immediate corrective actions are underway. We recognize our failures have damaged your trust in the Banyan Tree name. We hope for an opportunity to rebuild it through decisive action. Your experience has ignited critical changes across our property. With profound regret, Christoph Kamieth General Manager Banyan Tree Shanghai On The Bund

Super ,

Tripadvisor-waardering 5.0/5

wern_13 Stellen - Gecertificeerde beoordeling door TripAdvisor

Das Hotel liegt am Nordteil vom Bund und trotzdem ist die Verbindung nach Pudong by ferry oder Puxi by Taxi und U-Bahn sehr gut. Schlafkomfort und Ausstattung des Zimmers. Besonders toll das Frühstück zwischen 7.00 und 12.00 . Der Service gut und immer freundlich. Das GYM und der riesige indoor Pool top .

Dear wern_13, Thank you for choosing Banyan Tree Shanghai On The Bund and for sharing your wonderful experience with us. I am delighted to hear that you appreciated our prime location at the North Bund, with its excellent connections to Pudong by ferry and Puxi by taxi and metro—making it easy to explore the best of Shanghai. It’s fantastic that you enjoyed the comfort and amenities of your room, as well as our flexible breakfast hours from 7:00 AM to 12:00 PM, perfect for a leisurely morning. I am also thrilled that our friendly service, well-equipped gym, and expansive indoor pool added to your stay. Your kind words inspire us to continue delivering exceptional experiences. I look forward to welcoming you back for another relaxing and convenient stay in Shanghai! Warm regards, Christoph Kamieth General Manager Banyan Tree Shanghai On The Bund

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