Mercure Shanghai Yu Garden bij The Bund 4 sterren

Tripadvisor-waardering 3.5/5 388 beoordelingen

Mercure Shanghai Yu Garden bij The Bund - Image 1
Mercure Shanghai Yu Garden bij The Bund - Image 2
Mercure Shanghai Yu Garden bij The Bund - Image 3
Mercure Shanghai Yu Garden bij The Bund - Image 4

Omschrijving

ALLSAFE goedgekeurd hotel

Onze accommodaties

Hotel locatie

Mercure Shanghai Yu Garden bij The Bund

No 789 East Fuxing Road, Huangpu District, Shanghai
200020 Shanghai
China

Gps:31.222036, 121.489195

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • 100% niet-roken accommodatie

ALL DAY DINING RESTAURANT

Niet-contractuele foto

Ons restaurant ligt op de 2de verdieping. Wij serveren een ontbijtbuffet en lunch en diner op basis van een vast menu.

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100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

TripAdvisor score  3.5/5  388 beoordelingen

The Location is good

Tripadvisor-waardering 5.0/5

Cahela S Gecertificeerde beoordeling door TripAdvisor

This is the stay at close to Yu Garden which just a distance away, about 500m. The hotel is new and trendy. I even saw a robot go in and out of the lift, wow! It's located at the central of the city, highly recommended.

Nice hotel with superb amenity but a lot of noice around your room

Tripadvisor-waardering 2.0/5

212dav Zaken - Gecertificeerde beoordeling door TripAdvisor

The hotel location are nice but unfortunately there construction in Hotel day and night which we can’t sleep at all , we contacted to reception asking to help but is nothing ,we booked throw trip.com we expect to have hotel which good condition no construction Receptionist hard to dial as they are not able to speak any English

I FOUND HAIR IN MY BREAKFAST!!

Tripadvisor-waardering 1.0/5

Coastal54465246944 Gecertificeerde beoordeling door TripAdvisor

unpolite staff, and only one or two can little bit speak english. The room was terible, even quote new, but there is no window, only fake/dummy window. this is the 1st time ever i have stayed in this kind of hotel. the breakfast time shall be open from 06.00-10.00 AM, in fact, they just open on 06.30/07.00. and the worst thing is, i havw found HAIR in my breakfast!! VERY DISGUSTING!!! they didnt even asking for apologize, but make many reasons. they said, our chef is MEN so the hair must be coming from hotel Guest!! There are many women staff in the kitchen WITHOUT Hair cover! how they vsn blamed the hotel quests?? without think twice, i have decided to checked out from the hotel, even actually i have booked for 10 days, and i havw checked out in days 6. still one more problem with this hotel. since the day i was checked in, i said to hotel staff, to open the bill with my credit card ans do not charge all in advanced. there always possibility that i would checked out anytime. but the insist to charge me in advanced and prommised that they will refund in tje same days if i checked out bwfore days 10. when at the end i would checked out in the days 6, in the beginning they refused to refund the money in the same days, but 2 Weeks. after make some debate, at end the they want to refund in cash. i think this hotel is really not suitable for foreigners.

Ik had alles wat ik nodig had

Tripadvisor-waardering 4.0/5

Diederikwithhalo Zaken - Gecertificeerde beoordeling door TripAdvisor

Ik was niet teleurgesteld in dit hotel, goed bed, een goed werkend thermostaat, prima badkamer met supersonisch toilet, lekker ruim en schoon. Meer wil je niet. Het ontbijt zou wat uitgebreider mogen zijn, ik denk ook dat de capaciteit niet berekend is op een vol hotel. Over het algemeen is de staf vriendelijk en behulpzaam, in andere hotels kan Chinese staf behoorlijk nurks zijn. Ik zeg over het algemeen want er zit een juf tussen die niet past in de Accor formule. Ik had een prima verblijf!

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Shanghai Yu Garden. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. The points you were not satisfied with fully, I have addressed this to the manager concerned for making sure that we work on adequate improvements and meeting your needs and expectations better in future. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Vier sterren luxe in kitcherige stijl

Tripadvisor-waardering 4.0/5

Timeslicer Gecertificeerde beoordeling door TripAdvisor

Goet hotel, enigszins zuidelijk gelegen, vlakbij Oud Shanghai. merkwaardige stijl en inrichting.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 876 beoordelingen 9.5/10 Locatie
  • 943 beoordelingen 9/10 Kamer
  • 1.514 beoordelingen 9.5/10 Service
  • 661 beoordelingen 9.7/10 Netheid
  • 442 beoordelingen 9.7/10 Sfeer
  • 328 beoordelingen 7.7/10 Comfort
  • 245 beoordelingen 8.9/10 Ontbijt
  • 239 beoordelingen 8.8/10 Voorzieningen

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