Mercure Auckland Queen Street 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 205 beoordelingen

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Mercure Auckland Queen Street - Image 1
Mercure Auckland Queen Street - Image 2
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Mercure Auckland Queen Street - Image 4
500 Queen Street, 1010 AUCKLAND, Nieuw-Zeeland

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Hotel locatie

Mercure Auckland Queen Street

500 Queen Street
1010 AUCKLAND
Nieuw-Zeeland

Gps:-36.8567927, 174.7619403

Telefoon
Fax +64 9 281 6364

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
Dicht bij het hotel
  • Parking

Lone Star Queen Street

Lone Star Queen Street, come and enjoy all of your Lone Star Favorites in a new venue. Located inside the Mercure Auckland Queen Street Hotel. **Please note this is a standalone restaurant and does not accept Accor Plus Discount.

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Meer informatie

ALL beoordeling  4.4/5  205 beoordelingen

TripAdvisor score  3.6/5  67 beoordelingen

A comfortable stay

Tripadvisor-waardering 4.0/5

BirdPinoTrollFin Gecertificeerde beoordeling door TripAdvisor

It was my first time staying at this hotel. I have a mixed feeling about my experience. Positive: Very friendly staff and welcoming. Rooms are well maintained and big. Bathroom is very spacious. Not so positive: It is centrally located, althought I counted time walking from the hotel to the harbour, 25 to 30 minutes. As Auckland city is builder on many different volcano fields, it is very hilly which means a steepy walk back to the hotel. My room's safe is not working and I was told it can not be required. The gym is so small and not very useful. Welcome drink for Gold member: very limited option unlike those offered by its counterparts such as Novotel. I arrived at the bar at 4.30pm, had a welcome drink and ask if Happy Hour is still on and was told it had finished despite it advertised the happy hour is between 4 and 6pm. Overall it was a comfortable stay but there are more rooms for further improvement.

Great hotel and customer services

Tripadvisor-waardering 5.0/5

Laura M Soloreis - Gecertificeerde beoordeling door TripAdvisor

I stayed at Mercure Queen Street. I came on own for family meet up. Was too early to check into actual room but they were very accommodating. I paid for parking and put car there. Was very secure underground parking, not bad price for assurance of security. The man put my case into locked cupboard u til I returned later to room. Lovely room, decor great. Bathroom and everything modern and clean. All staff I saw were friendly, polite and accommodating. Definitely be back if in Auckland 👍👍

Interesting Experience

Tripadvisor-waardering 3.0/5

Go18643137521 Gecertificeerde beoordeling door TripAdvisor

The hotel is in a great location and the rooms are nicely done. The beds are comfortable and bathrooms clean. The hotel was let down by its service. We were a couple staying there and they only give one coffee sachet each per day, they didn’t not replenish the bathroom products when housekeeping were servicing the room. They didn’t give slippers but only one pair, not two. The final gripe was the heating, it was locked out and 18 degrees and the room felt very cold. We did get the temperature increased but it’s kept resetting to 18 degrees after around 15 minutes. For the price of this hotel, I felt I would be better staying at the ibis budget down the road. This is the first time I have had such issues at an Accor hotel.

Good top of Queen St - K Road option

Tripadvisor-waardering 4.0/5

Woodinio Zaken - Gecertificeerde beoordeling door TripAdvisor

I stayed for 24hours for work. The rooms are modern in a converted older building. The room itself - clean, freshly decorated- was small. Not much room round bed - esp for a couple of people and luggage. Small desk space did what it needed to. The deck and the bathroom were large comparatively! Deck got midday sun which was appreciated. The bed was comfy and the shower was powerful and hot. Reception staff were short and discourteous. Would recommend and I’d stay again.

Dismayed

Tripadvisor-waardering 2.0/5

Karen1926 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Parking was not available when we arrived onsite. There was no mention of advanced booking for parking needed. Accor member benefits not accepted at restaurant as restaurant is not affiliated to the hotel. There is no information about this when booking. There is no service water in the room. You have to go to the lobby to access a drinking water dispenser. Staff were polite and very apologetic though.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 758 beoordelingen 7.5/10 Locatie
  • 984 beoordelingen 7.9/10 Kamer
  • 768 beoordelingen 8.7/10 Service
  • 15 beoordelingen 8.1/10 Wifi
  • 527 beoordelingen 7/10 Comfort
  • 377 beoordelingen 8.2/10 Netheid
  • 298 beoordelingen 6.7/10 Ontbijt
  • 202 beoordelingen 8.4/10 Sfeer

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Al onze hotels in Auckland

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.