The Sebel Quay West Auckland 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 399 beoordelingen

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The Sebel Quay West Auckland - Image 1
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8 Albert Street, 1010 AUCKLAND, Nieuw-Zeeland

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Hotel locatie

The Sebel Quay West Auckland

8 Albert Street
1010 AUCKLAND
Nieuw-Zeeland

Gps:-36.84498, 174.765347

Telefoon
Fax +64 9 309 6150

Toegang en transport

Hoteldiensten

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Op het terrein
  • Parking
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

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Meer informatie

ALL beoordeling  4.3/5  399 beoordelingen

TripAdvisor score  4.0/5  811 beoordelingen

Excellent

Tripadvisor-waardering 5.0/5

Jenna S Stellen - Gecertificeerde beoordeling door TripAdvisor

Great location, nice and central. Rooms are spacious, beautiful views. Onsite cafe is brilliant. This is our go to for Auckland stays.

Huge one bedroom apartment

Tripadvisor-waardering 5.0/5

peterjj_1988 Gecertificeerde beoordeling door TripAdvisor

Very nice and spacious one bedroom apartment. Friendly staff. Great location close to everything. Easy to grab breakfast or just a to-go coffee from the cafe on level 1. Short walk from Sky Bus terminal which gets you to and from the airport.

Dear peterjj_1988, Thank you for your wonderful feedback and for choosing The Sebel Quay West Auckland for your stay. We are thrilled to hear that you enjoyed your spacious one-bedroom apartment and found our staff friendly. It’s great to know that our location was convenient for you, with easy access to breakfast or to-go coffee from our cafe on level 1 and the short walk from the Sky Bus terminal for airport transportation. We appreciate your kind words and look forward to welcoming you back on your next visit to Auckland. Warm regards, Kesh

An excellent hotel, comfortable and well located to all amenities including a Woolworths Metro supermarket

Tripadvisor-waardering 5.0/5

BelC0001 Stellen - Gecertificeerde beoordeling door TripAdvisor

Our first stay and definitely will return again. Our room was on Level 24, offering excellent views of the city and harbour. The suite was in excellent condition, clean, tidy, spacious. The bonus was a full sized washing machine and clothes dryer tucked away in its own small room. The beds were of the usual high Accor standard with spare pillows, blankets and quilt in the hallway cupboard. The kitchen was fully equipped with good sized fridge, microwave oven, regular oven, electric stove top, small dishwasher and pots, pans, crockery and cutlery. Nothing really has been forgotten in the suite’s fixtures and fittings.

Dear BelC0001, Thank you very much for your wonderful review and for choosing to stay with us! We are delighted to hear that you had such a positive experience during your first visit and that you plan to return. We are glad that you found our location convenient and enjoyed the amenities nearby, including the Woolworths Metro supermarket. It’s fantastic to know that you appreciated the view from your room on Level 24 and found the suite to be in excellent condition, clean, tidy, and spacious. It's great to hear that the full-sized washing machine and dryer, as well as the fully equipped kitchen, added to your comfort and convenience. We strive to provide our guests with all the essentials to make their stay as comfortable and hassle-free as possible, and your comments assure us that we are meeting that goal. Thank you again for your kind words and detailed feedback. We look forward to welcoming you back on your next visit and ensuring that you have another exceptional stay. Warm regards, Keshaw Nand General Manager

Great location and amenities

Tripadvisor-waardering 4.0/5

643fionae Stellen - Gecertificeerde beoordeling door TripAdvisor

We really enjoyed our stay at this city apartment with great views. Ask to stay on a higher floor as it's much better. The apartment is comfortable and spacious. Loved having our own laundry. Brilliant location and quiet at night time. Reception staff are friendly and helpful...special thanks to Amanda. House keeping also do a great job.

Dear 643fionae, Thank you for taking the time to review your recent stay with The Sebel Quay West Auckland. It's a pleasure to see that you had a wonderful experience and enjoyed the services provided by the team. Your feedback will be shared with the team. Amanda is great and we will surely pass your message to her. Thank you again and we hope to see you in near future. Kind regards, Kesh

Horrible

Tripadvisor-waardering 1.0/5

superbatmanu Gecertificeerde beoordeling door TripAdvisor

Une horreur, je me demandais à quoi servait mon statue platinum parfois, mais là j’ai la réponse, à rien, avoir une bouteille d’eau ?, j’en ai deux dans n’importe quel hotel du monde. Et surtout lorsque je demande à pouvoir faire un check out plus tard, et que l’on me propose 13h je suis stupéfait alors que les rares fois où je le demande on me laisse généralement à 16h… Donc mon séjour s’est continué dans le hall en travaux de l’hôtel pour attendre mon avion. Vous pensez que quelqu’un me proposerait d’aller dans un salon avec mon pc ? Non et quand je demande à aller aux toilettes avant de partir, ça même sans être Platinum chez Accor généralement j’y ai le droit, on me répond que c’est fermé à 16h… Je reste bouche bée devant autant de générosité, c’est l’histoire qui me fera comprendre que je ne dois plus courir après la carte platinum d’Accor, je vais sans doute réserver ailleurs où les avantages sont vraiment reconnus.

Dear superbatmanu, Thank you for taking the time to tell us about your experience at the The Sebel Quay West Auckland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are currently upgrading our lobby therefore scaffolds are in place. We are also following up on the comment regarding the toilet as there are no time restrictions on using the toilet. We appreciate your sharing your concerns, and once again apologise for not meeting your expectation. Kind regards, Kesh

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 302 beoordelingen 9.3/10 Locatie
  • 409 beoordelingen 7.3/10 Kamer
  • 263 beoordelingen 8.9/10 Service
  • 7 beoordelingen 2.2/10 Wifi
  • 119 beoordelingen 4.5/10 Netheid
  • 102 beoordelingen 3.5/10 Sfeer
  • 5 beoordelingen 8.6/10 Ontbijt

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.