Rixos President Astana 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 414 görüş

Rixos President Astana - Image 1
Rixos President Astana - Image 2
Rixos President Astana - Image 3
Rixos President Astana - Image 4
Kunayeva 7, 010000 ASTANA, Kazakistan

Açıklama

Otel ekstraları

  • Benzersiz konum

  • Benzersiz Lobi bar

  • Toplantılar ve Etkinlikler

  • Şehirdeki en büyük Spa

  • Geleneksel Türk restoranı

Konaklama olanaklarımız

Otelin konumu

Rixos President Astana

Kunayeva 7
010000 ASTANA
Kazakistan

GPS:51.133834, 71.42131448

Telefon
Faks +7 7172 24 27 60

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  414 görüş

TripAdvisor Derecesi  4.4/5  519 görüş

Avis müşterileri puanı 4.5/5

Onur B. İş - ALL için doğrulanmış yorumlar

Bar ve odalarda sigara kokusu mevcut

Sayın B. Onur, Değerli yorumunuzu bizimle paylaştığınız için teşekkür ederiz. Konaklamanızdan genel olarak memnun kalmış olmanız bizi çok mutlu etti. Odanızda ve barda hissettiğiniz sigara kokusundan dolayı içtenlikle özür dileriz. Benzer durumların tekrar yaşanmaması için yorumunuz dikkate alınacak ve gerekli önlemler alınacaktır. Her misafirimizin konfor ve rahatlığını önemsiyoruz. Sizi tekrar ağırlayıp sadece en güzel deneyimleri yaşatmayı çok isteriz. Saygılarımızla, Genel Müdür Tansel Tercan

Great hotel

Tripadvisor puanı 4.0/5

AndersUA TripAdvisor onaylı yorum

Absolutely central location, perfect for business trips and interacting with governmental bodies. A bit outdated rooms (noisy aircon) but excellent service and breakfast.

Dear Mr. Anders, Thank you for your thoughtful review and for choosing to stay with us. We're delighted to hear that you enjoyed our central location, excellent service, and breakfast — especially during a busy business trip. We appreciate your feedback regarding the room and air conditioning. While our style leans toward the classic, we strive to ensure that everything remains clean, functional, and comfortable for our guests. We truly hope to have the pleasure of welcoming you back in the future. Kind regards, General Manager Tansel Tercan

not five star

Tripadvisor puanı 3.0/5

Stay91178 TripAdvisor onaylı yorum

This place has the best saunas in town, but the rooms and service are disappointing. The selection of saunas and their maintenance are excellent, although the pool is often crowded. Rooms smell of smoke and look tired. The personnel try to help but are poorly trained and often fail to understand customer requests. Staff seem to have little authority and appear intimidated by their foreign managers. Overall, it’s run with the kind of indifference you often see in Turkish hotels — great facilities, mediocre hospitality.

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our sauna facilities and appreciated their quality and maintenance. However, we’re truly sorry to learn that other aspects of your stay did not meet your expectations. Your comments regarding the service, room condition, and staff training are being taken seriously, and we will review these areas with our team to ensure improvements are made. We strive to offer not only excellent facilities but also warm and attentive hospitality, and we regret that this was not your experience. We also want to clarify that we value all our team members equally and work hard to create a supportive and respectful environment for both guests and staff, regardless of background or position. We hope to have the opportunity to welcome you again in the future and provide a more enjoyable experience. Warm regards, General manager Tansel Tercan

Really enjoyed my stay! The hotel was cozy and well-maintained.

Tripadvisor puanı 5.0/5

Мадина С TripAdvisor onaylı yorum

Stay was pleasant, great facilities that requires some renovation. Friendly staff, special thanks to Artur for his professionalism and kindness. He made our stay very comfortable.

Dear Guest, First and foremost, thank you for taking the time to share your feedback about your stay at our hotel. We are truly pleased to hear that you enjoyed your visit and appreciated the cozy atmosphere and well-maintained facilities. A special thank you for your kind words about our team member, Artur. We will certainly pass along your compliments to him — such feedback is always a great motivation for our staff and inspires us to keep improving. We also appreciate your note regarding the need for some renovations. Please rest assured that we take all comments seriously and will consider this as we continue to enhance our services and facilities. Thank you once again for your kind review. We look forward to welcoming you back in the future. Kind regards, General Manager Tansel Tercan

A hotel maching the beakfast to its 5 star rating

Tripadvisor puanı 5.0/5

ArturS764 TripAdvisor onaylı yorum

The hotel is very nice with wide open spaces and all the amenities that you might desire in a 5 star hotel. Like any hotel in Kazkhstan it has a security check portal right at the very entrance. The reception personnel is friendly and their command of English language is good. The rooms are spacious and the furniture is very convenient for a business traveler. I very much appreciated the provided work desk and chair and also the seatee with a leg rest. The bathroom is big enough and all the toiletries are provided for in abundance. The closet has its urual safe with a keypad and also an ironing board and an iron for clothes pressing. I missed the regular garbage bin near the coffee maker and also a garbage bin underneath the bathroom sink. The spa is very good and you can have a blast in the gym and also a second blast in the pool area, or the hamam. Beware that only the B elevators are reaching the spa (-1) level. The A elevators situated near the reception are not reaching the spa level. For an European traveler, it was quite a suprise to find out the the actual Irish Pub is allowing smoking. It is a very big bar and it's more like a sports bar fitted with giant screens perfect to watch various sports. But the top enchantment of this hotel was its breakfast. It is an excellent breakfast and if even the most grumpy traveler would eventualy comment about different things about the hotel, the breakfast is the one to keep them quiet. Usually big hotels are doing their level best to save costs and keep the breakfast expenses quite low. Not this hotel. I really enjoyed every single minute of the breaskfast and I do really hope to be back there sometime.

Dear guest, Thank you very much for taking the time to share such a detailed review of your recent stay at Rixos President Astana. We are truly delighted to know that you enjoyed your experience with us and that so many aspects of your stay met your expectations. Thank you once again for your valuable feedback. We look forward to welcoming you back to Rixos President Astana for another exceptional stay in the near future. Kind regards, General Manager Tansel Tercan

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 122 görüş 9.1/10 Konum
  • 233 görüş 7.2/10 Oda
  • 334 görüş 8.9/10 Hizmet
  • 7 görüş 6.5/10 Wifi
  • 159 görüş 8.2/10 Yemek
  • 137 görüş 8.8/10 Kahvaltı
  • 127 görüş 7.7/10 Otel Ambiyansı
  • 88 görüş 7.4/10 Hijyen

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

ibis Astana 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 (238 görüş)

Mesafe 3.132 km

Otele bakın
Astana şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.