ibis Astana 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 333 görüş

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Açıklama

Otel ekstraları

  • Otel genelinde ücretsiz yüksek hızlı internet

  • Elverişli konum

  • Ücretsiz otopark

  • Sabah 04:00'ten itibaren erken kahvaltı ve saat 12:00'ye kadar geç kahvaltı

  • Evcil hayvanlar kabul edilir

Konaklama olanaklarımız

Otelin konumu

ibis Astana

38 Tauelsizdik Ave, Kazakhstan
010000 NUR SULTAN (ASTANA)
Kazakistan

GPS:51.138706, 71.465475

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları

IBIS KITCHEN

Time for lunch/dinner? Enjoy great food from the à la carte menu. Throughout the course of your stay at our hotel, take a culinary journey in our ibis Kitchen restaurant. Open 7 days a week, from midday to 11:00pm

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  333 görüş

TripAdvisor Derecesi  4.0/5  215 görüş

Soğuk ve degistirilmeyen oda

Avis müşterileri puanı 0.5/5

Gürkan H. İş - ALL için doğrulanmış yorumlar

Odamin klimalari calismiyordu. Astananin o sogugunda odam degistirilmedi ufak bir isitici verildi ama ayaklarimi bile isitmaya yetmedi

Dear Gurkan H., Thank you for taking the time to tell us about your experience at the ibis Astana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Very very overpiced

Tripadvisor puanı 1.0/5

evgenyo2023 TripAdvisor onaylı yorum

Disgusting place. I booked a "premium" room but I was very disappointed. If my room was a "premium" I'm really sorry for guests with "casual" rooms... Cracking floors, old kettle, no bar or fridge. Just an old bed and shower are all that I have. Windows can't be opened and at the same time, A/C can't heat the room. It's just COLD in a room. Don't use breakfast here, it's overpriced cheap food, you can get breakfast twice for the same price and it would be good. 0/10 it must be 15$ per night, but the hotel administration pretends a lot...

Dear guest, I'm very sorry to hear about your disappointing experience in our hotel. It sounds like we did not meet your expectations, and I apologize for any inconveniences you faced during your stay. Your feedback is important to us, and we take it seriously. We are committed to providing quality services to our guests, and it appears that we fell short in your case. I will ensure that your comments about the room and breakfast are shared with the relevant teams for review and improvement. We aim to continuously enhance our services and make necessary changes to provide a better experience for our guests. Once again, I apologize for your experience, and I appreciate you sharing your feedback. If you have any further comments or concerns, please feel free to let us know. We hope you'll consider giving us another chance in the future to provide a more enjoyable stay. Thank you for bringing this to our attention.

Good hotel with nice team

Tripadvisor puanı 5.0/5

myronzabigaylo İş - TripAdvisor onaylı yorum

Nice welcoming by the team, I had luck to have a room with window that can be opened to get some fresh air. Despite the renovation that was ongoing it was quite and comfortable stay. Location was fine for me as my business meetings were close to the hotel and at the hotel, in the lobby bar.

Dear guest, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel and had positive interactions with our team. It's wonderful that you were able to have a room with an openable window, allowing you to enjoy fresh air. We're glad that despite the ongoing renovations, your stay remained comfortable and peaceful. We're also pleased to know that our location was convenient for your business meetings both within the hotel and nearby. It's great to see that our lobby bar served its purpose for your needs. Thank you for choosing our hotel, and we look forward to welcoming you back for another pleasant stay.

İbis'e Yakışmamış

Avis müşterileri puanı 2.5/5

Gökhan İş - ALL için doğrulanmış yorumlar

Odada su yok. Klozet tıkalı, pislik gitmiyor.

Dear Gokhan A., Thank you for taking the time to tell us about your experience at the ibis Astana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Currently there are some issues with water supply in the city. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Excellent

Tripadvisor puanı 5.0/5

Milana K TripAdvisor onaylı yorum

One of the best business hotel in Astana. I stayed here during 5 days because of my work trip. Good location, very helpfull and kind staff, nice city view, clean accommodation, bed was so cozy. Highly recommended.

Dear Milana, Let us thank you for choosing ibis Astana and your review. We are happy to know that you enjoyed the stay in our hotel. We will be glad to welcome you again.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 144 görüş 8.9/10 Konum
  • 384 görüş 5.6/10 Oda
  • 287 görüş 8.8/10 Hizmet
  • 28 görüş 6.7/10 Wifi
  • 176 görüş 4.5/10 Konfor
  • 136 görüş 7.6/10 Kahvaltı
  • 126 görüş 6.9/10 Hijyen
  • 64 görüş 6.9/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Rixos President Astana 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 (701 görüş)

Mesafe 3.128 km

Otele bakın
Nur Sultan (astana) şehrindeki tüm otellerimiz