Rixos Alamein 5 stars

Customer review rating (ALL Rating) 4.7/5 592 reviews

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Description

Hotel extras

  • Luxurious hotel on the Egyptian North Coast

  • Fine sandy beach

  • Great Food & Beverage

  • Sea & Garden view rooms

  • Close to the airport

Our accommodation(s)

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Hotel location

Rixos Alamein

North Coast141 KM Alexandria Ma, North Coast Egypt, Egypt
51732 North Coast
Egypt

GPS:30.9744, 28.7591

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  592 reviews

TripAdvisor Rating  5.0/5  1,915 reviews

Certificate of excellence 2023

Helpful staff and nice view.

Customer review rating 5.0/5

Hussein O. Friends - Confirmed reviews ALL

Restaurant manager was very decent and helpful. Really such a nice person I think his name was Nader. Im not sure . Also at the reception Aya give us a booking for sushi . That was really nice. Also Farida in the reception was always smiling and was very helpful with our inquiries and requests. Overall all of the staff there were so nice.

Dear Hussein O., We very much appreciate your comments regarding your stay at the Rixos Alamein. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful and amazing place

TripAdvisor rating 5.0/5

Naimabdulla123 Couples - TripAdvisor review

Service was amazing with all stuff enjoyed the view and location on the water and also enjoyed entertainment And also was lots Variety of food To choose from.

Dear Mr. Naim, We sincerely thank you for choosing Rixos Alamein Hotel to stay and for sharing your positive feedback. We are glad to read that you appreciate our hotel services and facilities, constantly strive to achieve excellence, and to provide you with the highest standards in hospitality moreover our goal it’s to meet your expectations. Thank you for your review and can not waiting to see you again

Not Satisfied

TripAdvisor rating 3.0/5

Milad G TripAdvisor review

We spent 4 nights in October this year, the rate in October is much less than in the summer but the food was not fresh, at the end of my stay, I had diarrhea for few days. I recommend to have less items but fresh. Another concern which is the staff at the restaurant came and enforced us to give them a good review which is unacceptable at all.

Dear Mr. Milad We sincerely thank you for choosing Rixos Alamein to stay Thank you for sharing your feedback with us. It was our pleasure to have you and your comment has been taken into our consideration We are most dismayed to hear that you found several elements of your recent visit not to have met your expectations, as it is always our intent to leave our valued guests with memories that are built on having exceeded expectations We hope to have the opportunity to welcome you back in the future so that we may restore your faith in our hotel.

Perfect stay

Customer review rating 5.0/5

Mohammad A. M. Families - Confirmed reviews ALL

Everything was perfect. From the food, location, staff, and the rooms. I would like to thank Mrs. Aya for her help in almost everything related to our stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Miserable stay

Customer review rating 3.5/5

Judge ,. N. G. Couples - Confirmed reviews ALL

Food is excellent .Service is very good .Cleanliness excellent We were given an upgrade to a good view room .However couldn’t sleep because of the very loud music . Asked the acting manager Mr Yousef to reduce the volume so that I can sleep .Nothing happened Very ineffective management as well as Aya guest relations who listened but did nothing .Very rigid management as there was many ways to reduce the volumes and still have people enjoy the music

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

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Other web-users rate our hotel

  • 338 reviews 9.6/10 Location
  • 699 reviews 8.9/10 Room
  • 2,433 reviews 9.7/10 Service
  • 32 reviews 6/10 WiFi
  • 1,274 reviews 9.6/10 Food
  • 591 reviews 9.9/10 Beach
  • 349 reviews 9.4/10 Cleanliness
  • 324 reviews 9.4/10 Vibe

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Customer review rating (ALL Rating) 4.5/5 (239 reviews)

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