Rixos Almaty 5 gwiazdki

Name: Rixos Almaty - ALL
Address: 506 99 Saken Seifullin Avenue, ALMATY, 050012, KZ
Telephone: +77273003300
Rating: 4.0

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 149

Gwarancja
najniższej ceny

72 72 zdjęcia

506 99 Saken Seifullin Avenue, 050012 ALMATY, Kazakhstan

Sprawdź ceny

Rixos Almaty

Rixos Almaty is the perfect combination of luxury and comfort. Its 237 rooms and suites, many with views of the Pine Park, are among the largest in the city, with exquisite design. The hotel features stylish restaurants, a sublime SPA, a sophisticated Lobby Bar, conference and meeting facilities and peerless service. Located on the urban center, Rixos Almaty is a short stroll from the famous neighborhoods full of museums, theaters, restaurant and coffee shops, and close to the city financial district.

Centrally located in the cultural and business heart of Almaty, next door to the Pine Park. The theatres, concert halls, cultural museums and business centers are also close by, while transportation affords easy access to the rest of the city.

Well-being seamlessly combines with indulgence in Rixos Almaty so that you can get the best out of your stay whether you want to relax, rejuvenate or focus. We are eager to make your stay unique.

Kuralay Ongarova, Zarządzanie hotelem

O hotelu

Location in the heart of Almaty with magnificent views to the mountains
The largest Premium Ballroom with over 1 100 square meters area and 6 elegant meeting rooms
Rixos SPA spans over 2 200 square meters and offers extensive range of treatments
24/7 available Food and Beverage outlets
Close proximity to Almaty International Airport and Almaty-2 Railway Station

Nasze pokoje

Pokój

Deluxe King Room

3 os. maks.
32 m² / 344 sq ft

Pościel 1 x Łóżko king-size
Widoki: Od strony miasta
Zalety obiektu: Balkon
Dostępne pomieszczenie

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Pokój

Deluxe Twin Room

3 os. maks.
32 m² / 344 sq ft

Pościel 2 x Dwa pojedyncze łóżka
Widoki: Od strony miasta
Zalety obiektu: Balkon

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Pokój

Superior King Room

3 os. maks.
32 m² / 344 sq ft

Pościel 1 x Łóżko king-size
Widoki: Widok na park
Zalety obiektu: Balkon

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Pokój

Superior Twin Room

3 os. maks.
32 m² / 344 sq ft

Pościel 2 x Dwa pojedyncze łóżka
Widoki: Widok na park
Zalety obiektu: Balkon

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Apartament

Junior Suite

3 os. maks.
48 m² / 516 sq ft

Pościel 1 x Łóżko king-size
Widoki: Od strony miasta
Zalety obiektu: Pokój narożny lub Balkon

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Apartament

Superior Suite

3 os. maks.
48 m² / 516 sq ft

Pościel 1 x Łóżko king-size
Widoki: Widok na park
Zalety obiektu: Pokój narożny lub Balkon

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1 noc | 1 osoba dorosła

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Apartament

Deluxe Suite

4 os. maks.
74 m² / 796 sq ft

Pościel 1 x Łóżko king-size
Widoki: Od strony miasta lub Widok na park
Zalety obiektu: Balkon lub Dwupoziomowy

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Apartament

Executive Suite

4 os. maks.
110 m² / 1184 sq ft

Pościel 1 x Łóżko king-size
Widoki: Od strony miasta lub Widok na park
Zalety obiektu: Pokój narożny lub Balkon

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Apartament

Presidential Suite

9 os. maks.
220 m² / 2368 sq ft

Pościel 1 x Łóżko king-size oraz 1 x Łóżko king-size oraz 1 x Łóżko king-size
Widoki: Od strony miasta lub Widok na park
Zalety obiektu: Pokój narożny lub Balkon lub Dwupoziomowy

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Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Pokój

Deluxe King Room

3 os. maks.
32 m² / 344 sq ft

Pościel 1 x Łóżko king-size
Widoki: Od strony miasta
Zalety obiektu: Balkon
Dostępne pomieszczenie

Od NaN € NaN KZT Note

Opłaty i podatki wliczone w cenę

1 noc | 1 osoba dorosła

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Lokalizacja hotelu

Rixos Almaty

506 99 Saken Seifullin Avenue
050012 ALMATY
Kazakhstan

Pozycja GPS:43.2493887, 76.9350809

+7 727 300 3300

Railway station
Highway exit
Helipad/aerodrome

ALMALY

Railway station

Dostęp: 1.5 km / 0.93 mi 12 min walk / 5 min drive

ALMATY BISHKEK

Highway exit

Dostęp: 3 km / 1.86 mi 30 min walk / 8 min drive

ALMATY 2

Railway station

Dostęp: 3 km / 1.86 mi 40 min walk / 10 min drive

Autobus

Dodatkowa opłata

Autobus na żądanie

ALMATY

Helipad/aerodrome

Dostęp: 16 km / 9.94 mi 25 min drive

Autobus

Dodatkowa opłata

Autobus na żądanie

Kazakh State Academic Theatre of Opera and Ballet named after Abay

Entertainment/theatre district

Dostęp: 10 m / 0.62 mi 12 min walk / 5 min drive

Main Botanical Garden

Botanical gardens

Dostęp: 40 m / 2.48 mi 45 min walk / 11 min drive

Almaty Zoological Park

Zoo

Dostęp: 40 m / 2.48 mi 45 min walk / 10 min drive

Kapchagay Reservoir

Lake

Dostęp: 800 m / 49.68 mi 1 hrs 20 min drive

Trans-Ili Alatau

Mountain

Dostęp: 1.9 km / 11.8 mi 3 hrs 10 min walk / 30 min drive

Kolsay Lakes

Lake

Dostęp: 2.87 km / 178.23 mi 4 hrs 30 min drive

MEGA Alma-Ata Shopping-Entertainment Center

Shopping centre/mall

Dostęp: 90 m / 5.59 mi 1 hrs 30 min walk / 15 min drive

Usługi hotelowe

Zameldowanie od: 15:00 - Wymeldowanie do: 12:00

Na miejscu

Basen
Parking
Transfer
Restauracja
Dostęp dla osób na wózkach inwalidzkich
Centrum fitness
Wi-Fi
Klimatyzacja
Śniadanie
Bar
Sale konferencyjne
Obsługa hotelowa

LALEZAR

Lalezar offers an exclusive ambience for fine dining gatherings and showcases diverse gastronomy of local and international cuisine, whereas eclectic list of wines in addition to a large selection of premium quality teas complement your dining experience.

BRASSERIE

Brasserie serves a delicious mix of local and international cuisine, complemented by interactive live cooking stations. Overlooking Pine Park with separate summer terrace, elegant interior reflects classic chic with chandeliers and contemporary serving.

LOBBY BAR

Offering a little break from hustle of busy city life, this calm oasis is where guests can enjoy a drink or bite. With a choice of comfortable sofas in a lush tropical garden, Lobby Bar is perfect place for informal meetings and friendly get togethers.

VITAMIN BAR

Enjoy healthy meals and rejuvenating beverages while relaxing at the Rixos SPA. Vitamin Bar is the perfect place to boost your energy and invigorate your senses with a fresh dose of vitamins after a workout in the gym or a calming session at the spa. Take a moment of bliss, rest to the sounds of chill-out music and let the busy days fade away.

FUN CENTER

This stylish gathering spot offers creative cocktails and an inventive menu along with live music and more to dine with friends and socialize with colleagues or relax after a busy day in the perfect place.

Spotkania i wydarzenia

Liczba sal konferencyjnych: 6
Powierzchnia największego pokoju: 1100 m² / 11840 sq ft
Maksymalna pojemność: 1500
Maksymalna pojemność na bankiety: 550

Więcej informacji

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.0/5 Liczba opinii: 149

Ocena TripAdvisor 4.5/5 Liczba opinii: 1 023

Pleasant stay!

Megsblogged Rodziny - 2025-04-08 Opinia zatwierdzona w TripAdvisor

We stayed in Rixos Almaty for 3 nights on our holiday in Kazakhstan and we had a pleasant stay. Check-in and check-out process was swift and easy. The location is central and very convenient. The property is lovely with spacious rooms and good amenities. The snow capped Mountain View from our room was wow! The breakfast selection was great. The rooms and bathrooms are dated and need an upgrade. Overall we had a wonderful stay.

Bad experience

Vandanabchhabra Friends getaway - 2025-01-09 Opinia zatwierdzona w TripAdvisor

Dear Ms. Chhabra Vandana, Thank you for sharing your feedback regarding your recent stay at Rixos Almaty. We sincerely apologize for any negative experiences you had during your visit. Our goal is to provide an exceptional experience for all our guests, and we regret that we did not meet your expectations in several areas. We take all feedback seriously and are concerned by your comments regarding the treatment you received. At Rixos Almaty, we strive to offer the highest level of hospitality to all of our guests, regardless of nationality, and any suggestion of bias is taken seriously. We will investigate this further with our team to ensure that all guests are treated with the respect and care they deserve. In order to investigate this matter, please contact us at +77019502091 or email us at anara.balgimbayeva@accor.com We also regret that you found the hotel to be below your expectations in terms of facilities and standards. We are committed to continuously improving our property and services, and your comments will be valuable in helping us enhance the experience for future guests. Kind regards, Anara Balgimbayeva Guest Relations Manager

Disappointing Experience with Deposit Policy

602gg 2024-11-11 Opinia zatwierdzona w TripAdvisor

I recently stayed at the Rixos Hotel in Almaty, expecting a seamless experience from such a renowned brand, but I was disappointed by their handling of the credit card deposit. Upon check-in, the hotel required a deposit block on my credit card, which was understandable. However, I was surprised to find out that this block cost me an additional €20, even though there were no actual transactions made on the card. This charge was never clearly communicated beforehand, and it felt unreasonable to incur this cost without any explanation or justification.

Dear Guest, Thank you for sharing your feedback about your recent stay at the Rixos Hotel in Almaty. We're truly sorry to hear that you had a less-than-ideal experience regarding the credit card deposit process. We understand your frustration with the €20 charge for the deposit block, and we apologize for any confusion caused by the lack of clear communication. The deposit block is typically a standard procedure to cover any incidental charges, but we agree that the associated costs should have been explained more clearly at the time of booking or check-in. We take your concerns seriously and will work to improve how we communicate these policies to ensure that future guests are fully informed. Your feedback is invaluable in helping us maintain the high standards of service that our guests expect from the Rixos brand. We hope you'll consider staying with us again in the future, and we are committed to making sure your next experience is more in line with your expectations. Kind regards, Anara Balgimbayeva Guest Relations Manager

A nice stay amid faded grandeur

Colin E 2024-10-08 Opinia zatwierdzona w TripAdvisor

First time in Kazakhstan for business, and I was lucky enough to stay at the Rixos. If you’ve seen some of my other reviews, you’ll know I use ‘faded grandeur’ quite a lot. But I think that hits this place on the head. The hotel is big and imposing, not least because of the massive atrium you can see from the front door. The rooms are very spacious – my basic one had a good bed, working desk, side table and mini sofa, and the bath in the bathroom was both big and complete with air jets (yes, there was a shower as well). The hotel amenities are pretty good – a few shops scattered around, gym & swimming pool, and of course the conference facilities that we were there to use. And there was the expected ironing board and iron in the room (decent ones too). Almaty is a really different city – I think I’d like to go back again to be honest – but lots of things were easily within strolling distance. The whole thing is just a bit ‘weathered’ though. Some of the carpet needs a bit of TLC, all the side doors and back gate were cable-tied shut, etc. To be fair, we’d probably be talking serious money to give the place an overhaul. I’d definitely stay here again though.

Dear Coline, Thank you for sharing such a thoughtful review of your recent stay at the Rixos Hotel in Almaty. We're delighted to hear that you had a positive experience overall and appreciate your honest feedback. It’s great to know you enjoyed the spacious room, the amenities, and the hotel’s prime location. Almaty is indeed a unique city, and we’re glad you had the chance to explore it during your visit. We also appreciate your observations about the hotel’s condition. While the Rixos brand aims to deliver high standards of luxury, we understand that certain areas may show signs of wear over time. Rest assured, your feedback regarding the carpet and other details will be passed on to our management team as we continually look for ways to improve and maintain the hotel. We’d be thrilled to welcome you back on your next visit to Almaty and look forward to offering you an even better experience. Thank you once again for your feedback and for choosing Rixos. Best regards, Anara Balgimbayeva Guest Relations Manager

Not a 5 star hotel.

Heather P Couples - 2024-09-21 Opinia zatwierdzona w TripAdvisor

This is not a 5 star hotel. The building is beautiful and the rooms are nice, but the service is that of a 3 star hotel and it’s definitely not worth the price. Our room lacked a robe on arrival (which we would have been charged for if we had not informed the front desk). The default is also that the refrigerator is locked, which is very strange for this level of hotel. The coffee in the room was instant and was not replaced either of the days we were there. Breakfast buffet was quite good with a lot of variety. I got a glass of completely flat Prosecco at the lobby bar and when I tried to explain that it was flat and ask for something else, the bartender showed me the date on the bottle (opened 4 days prior) and told me it was fine. I declined to drink it and was not offered the requested refund or a replacement drink. We also had to request airport transport twice. My husband requested it earlier in the day and when I checked in to confirm it (since it was for a very early flight),it had never been requested by the guest relations team. The location is great and the rooms are fine, but I would stay elsewhere when I return to Almaty. Not worth the money and they don’t seem to care about customer service.

Dear Heather, Thank you for taking the time to share your experience with us. We truly regret that your stay did not meet your expectations, particularly in terms of service, as this is an area we continuously strive to improve. We sincerely apologize for the issues you encountered with the room amenities, and we regret that we fell short in providing the seamless experience that is expected at our hotel. Your feedback about the coffee being replaced and the overall attention to room amenities will be addressed with our team to ensure such oversights do not happen in the future. We’re also sorry to hear about your experience with the Prosecco at the lobby bar. The flat drink and the response from the bartender were certainly not in line with the high standards of service we aim to provide. We will be following up with our bar staff to ensure that we are more attentive and responsive to guest concerns moving forward. In addition, we deeply regret the confusion surrounding your airport transfer. We understand how important timely arrangements are, especially for early flights, and we’re sorry that your request was not properly communicated. This will be reviewed within our guest relations team to ensure better coordination in the future. We're grateful for your positive comments on our breakfast buffet, the location, and the room itself. These are aspects we take great pride in, and it’s good to hear that they were to your liking. However, we truly regret that the service aspects of your stay detracted from your overall experience. We hope that you might give us another opportunity in the future to provide a stay that reflects the high level of service and hospitality that you expect and deserve. Thank you again for your feedback. Kind regards, Anara Balgimbayeva Guest Relations Manager

Partner: TripAdvisor

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Recenzje naszego hotelu napisane przez podróżnych

149 Liczba opinii 9.3/10 Lokalizacja
273 Liczba opinii 5.5/10 Pokój
340 Liczba opinii 7.4/10 Obsługa
6 Liczba opinii 7.1/10 Internet
164 Liczba opinii 6.3/10 Klimat
130 Liczba opinii 7.9/10 Śniadanie
115 Liczba opinii 7.6/10 Udogodnienia
100 Liczba opinii 4.2/10 Czystość

15 Liczba opinii 9.5/10 Lokalizacja
37 Liczba opinii 4.5/10 Pokój
36 Liczba opinii 7.3/10 Obsługa
21 Liczba opinii 5.1/10 Klimat
16 Liczba opinii 6.9/10 Udogodnienia
15 Liczba opinii 7.9/10 Śniadanie
13 Liczba opinii 3.9/10 Czystość
8 Liczba opinii 8.2/10 Strefa wellness

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Almaty - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.

Rixos Almaty 5 gwiazdki

O hotelu

Nasze pokoje

Deluxe King Room

Deluxe Twin Room

Superior King Room

Superior Twin Room

Junior Suite

Superior Suite

Deluxe Suite

Executive Suite

Presidential Suite

Deluxe King Room

Lokalizacja hotelu

Usługi hotelowe

LALEZAR

BRASSERIE

LOBBY BAR

VITAMIN BAR

FUN CENTER

2 śniadania

Basen

Centrum fitness

Spa

Spotkania i wydarzenia

Wesela

Opinie naszych gości

OCENA GOŚCI

Inne nasze placówki w pobliżu

Rixos Almaty 5 gwiazdki

Opis

O hotelu

Nasze pokoje

Deluxe King Room

Deluxe Twin Room

Junior Suite

Superior Suite

Deluxe Suite

Executive Suite

Presidential Suite

Deluxe King Room

Lokalizacja hotelu

Dojazd i transport

Usługi hotelowe

LALEZAR

BRASSERIE

LOBBY BAR

VITAMIN BAR

FUN CENTER

2 śniadania

Basen

Centrum fitness

Spa

Spotkania i wydarzenia

Wesela

Opinie naszych gości

OCENA GOŚCI

Inne nasze placówki w pobliżu