Rixos Almaty 5 stelle

Giudizio clienti (Valutazione ALL) 4.0/5 295 recensioni

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Descrizione

I plus dell'hotel

  • Location in the heart of Almaty with magnificent views to the mountains

  • The largest Premium Ballroom with over 1 100 square meters area and 6 elegant meeting rooms

  • Rixos SPA spans over 2 200 square meters and offers extensive range of treatments

  • 24/7 available Food and Beverage outlets

  • Close proximity to Almaty International Airport and Almaty-2 Railway Station

Le nostre sistemazioni

Posizione dell'hotel

Rixos Almaty

506 99 Saken Seifullin Avenue
050012 ALMATY
Kazakistan

Coordinate GPS:43.2493887, 76.9350809

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.0/5  295 recensioni

Giudizio TripAdvisor  4.5/5  1.010 recensioni

Certificato d'eccellenza 2024

Bad Experience

Giudizio clienti 1.5/5

Giuseppe Famiglie - Avvisi confermati di ALL

Al mio arrivo non è stata trovata la prenotazione perché al front desk pensavano che il mio cognome fosse “Dr.” ; la stanza molto piccola e non come da prenotazione (35 metri quadri); ventilazione della stanza molto rumorosa e sistema di spegnimento bloccato (dopo numerose telefonate alla reception, i tecnici hanno bussato alla porta alle 2 del mattino).

Dear Mr.Giuseppe, Thank you for taking the time to complete a survey following your recent stay at Rixos Almaty Hotel. At Rixos Almaty Hotel we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion, please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to Rixos Almaty Hotel in the near future. Yours sincerely, Kuralay Ongarova General Director Rixos Almaty Hotel

YOUR HOME IN ALMATY

Punteggio Tripadvisor 4.0/5

Sergio F Per affari - Recensione certificata TripAdvisor

Situato nel centro della citta . Struttura di prestigio con recente ristrutturazione . grande hall coperta con servizi di primo ordine . Ricevimento efficiente e professionale . colazione completa con servizi accurati.

Dear Mav42, Thank you for choosing us for your stay in Almaty! We are very happy to know that you've liked our location and service provided to you during your stay. It is a great encouragement to us when we see that our guests share their experience! All our Rixos team is looking forward to welcome you back whenever your travels bring you to Almaty, Yours truly, Nazym Baigozhayeva Front Office Manager

Una cittadella

Punteggio Tripadvisor 4.0/5

massimilianog633 Recensione certificata TripAdvisor

Albergo molto bello ad Almaty. Entrando ci si trova in una piazza con pergolato circondata da boutique... al coperto e riscaldata. Spa con piscina semi olimpionica bagno turco sauna e stanza della pioggia oltre a 50 diversi tipi di massaggi. Stanze adeguate ad un 5 stelle

Dear Massimiliano G, Thank you very much indeed for your warm and positive comments about our hotel and most importantly for selecting our hotel during your visit to Almaty. We are so glad that you enjoyed our hospitality, the main space Lobby and Spa center. We would love to have the pleasure of seeing you again as a regular guest and wish you the best in your business endeavors. Sincerely Yours, Guest Relations Department

Ottimo hotel in Almaty

Punteggio Tripadvisor 5.0/5

Z1969EZrobertoc Recensione certificata TripAdvisor

Hotel eccellente nel centro della città. Cucina Internazionale combinata con specialita' influenzate da aromi orientali (turchi). Centro termale e fitness molto buona, pulita e ben attrezzata. Molto grande e luminoso lobby bar con piante e fiori. croissant deliziosi e crostate alla "Patisserie du Ciel" si trova sul lato del lobby bar. Non abbastanza spazio per il parcheggio. Il personale è sempre pronto ad aiutare sorridente, parla fluentemente inglese.

Dear Z1969EZrobertoc, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel services and facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. We are pleased to know that you have enjoyed your stay with us and moreover, we are happy to hear that you liked the service first, as complete satisfaction is our goal at Rixos Almaty. We would love to have the pleasure of seeing you again as a regular guest and wish you the best in your business and personal endeavors. Sincerely Yours, Makhmut Zharimbetov General Manager

ottimo hotel

Punteggio Tripadvisor 5.0/5

Enrico F Da solo - Recensione certificata TripAdvisor

tutto molto curato, dalla pulizia alla preparazione e gentilezza del personale. colazione degna di un hotel 5* internazionale. spa molto ben fatta e aperta fino alle 24! l'ambiente è a volte ostentatamente lussuoso, ma ok per il tipo di hotel

Dear Enrico, We truly appreciate the time taken to write a review about our hotel. We were delighted to read your fine comments about our service, as our staff takes great pride in delivering superior service. We are pleased to read that our hotel facilities were to your liking, and you had a comfortable stay. Our SPA is a great feature to our property, and is, as you mentioned. Feedback from our guests is so incredibly important to us and yours is so very much appreciated. We hope to welcome you again in the near future. Best Regards, Makhmut Zharimbetov General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 158 recensioni 9.1/10 Posizione
  • 348 recensioni 5.5/10 Camera
  • 380 recensioni 7/10 Servizio
  • 7 recensioni 7.6/10 Internet
  • 176 recensioni 6.5/10 Atmosfera
  • 165 recensioni 8/10 Colazione
  • 142 recensioni 7.7/10 Servizi
  • 138 recensioni 4.2/10 Pulizia

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