Mercure Hangzhou West Lake

Mercure Hangzhou West Lake 4 estrelas

Nota Tripadvisor 4.0/5 27 comentários

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Hotel aprovado por ALLSAFE

Localização do hotel

Mercure Hangzhou West Lake

No 3 Zhonghe North Road, Xiacheng District


  • De avião

    XIAOSHAN INT A 28 km / 17,4 milhas

  • De avião

    XIAOSHAN INTL A 28 km / 17,4 milhas

  • De comboio

    HANGZHOUDONG A 9 km / 5,59 milhas

  • De comboio

    HANGZHOUDONG A 9 km / 5,59 milhas

GPS:30.25939, 120.17133

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
Perto da propriedade
  • Estacionamento


Situado no piso 1, o nosso restaurante aberto todo o dia combina cozinha ocidental com iguarias orientais. Serve pequenos-almoços, almoços e jantares deliciosos e saudáveis. Estão disponíveis opções de bufete personalizáveis.

As nossas opções de alojamento

O hotel tem 292 quartos que incluem o clássico design francês e instalações espaçosas. WIFI de alta velocidade grátis disponível em todo o hotel.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação do TripAdvisor  4.0/5  27 comentários

One of the best mercure in hangzhou

Nota Tripadvisor 5.0/5

260marcellk Solo travel - Avaliação com certificação TripAdvisor

Great location, nice fancy room, clean room, nice bathroom. The staff Ms Sunny very very very good staff, she really helpful even with little english but she really did a great job and she cal solved all my problem very easy. Thank you to Ms Sunny, i hope she get promote very soon

Great Staff !

Nota Tripadvisor 4.0/5

richardliewcf Avaliação com certificação TripAdvisor

Stayed between 27 - 29 Nov. The staff are friendly. Only slight negative is that the room size is a bit small and the food. Watch out for the 2 robots....they kinda block the corridor to the lifts. Ha..ha.

Great Stay, Incredible Staff

Nota Tripadvisor 5.0/5

AmieS133 Avaliação com certificação TripAdvisor

To start with, the hotel was great. The breakfast buffet was amazing, the room was beautiful and clean. Aside from that, the staff really went above and beyond for my mother and I. She ended up falling while we were at a tea farm. She ended up breaking her collarbone and a couple of ribs. As soon as we got back to the hotel, the staff knew something was wrong and immediately came to help us. They booked flights home for us on the spot, managed to find a pretty good price with only one layover. They also helped me pack up our stuff, made sure nothing was left behind, and made sure that we got to the airport on time. It would have been a much more difficult night without their help. We got back from the hospital and were on a plane within three hours because of them. I can not thank them enough.

Excellent services

Nota Tripadvisor 5.0/5

sarah152018 Friends getaway - Avaliação com certificação TripAdvisor

Had a great stay in the hotel. Clean and modern hotel. Good location to go everywhere. Friendly staff especially staff Sara. When we arrived the hotel, she came out and welcoming us. Helped us with the luggage and assisted us upon checking in to make sure our check in went smoothly. Besides this, because I'm a Accor member, get free upgrade. Really appreciated it. Highly recommended.

Stay for the Room not the Food

Nota Tripadvisor 3.0/5

harleluyax Negócios - Avaliação com certificação TripAdvisor

The Breakfast was Horrible. It says Egg station but the guy could make only fried eggs , I asked for Omelet, he says no. Definitely not staying here again. The day before I also stopped for lunch around 2 pm, the menu was limited .. and many things were not available. Room is fine, just horrible place for F&B.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.067 comentários 9.1/10 Localização
  • 1.364 comentários 8.4/10 Quarto
  • 2.791 comentários 9.7/10 Serviço
  • 9 comentários 5.6/10 Internet
  • 743 comentários 9.6/10 Pequeno-almoço
  • 568 comentários 9.5/10 Limpeza
  • 552 comentários 9.9/10 Atmosfera
  • 414 comentários 4.4/10 Conforto

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