The Land of Legends Kingdom 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,957 件のレビュー

The Land of Legends Kingdom - Image 1
The Land of Legends Kingdom - Image 2
The Land of Legends Kingdom - Image 3
The Land of Legends Kingdom - Image 4
Kadriye Mah. Ataturk Cad., No 104/1, Serik, 7525 ANTALYA, Turkey

説明

ホテルのその他の情報

  • Magical Kids club

  • Hypercoasters

  • Legendary Dragone shows

  • Shopping Avenue

  • Large selection of restaurants & bars

当ホテルの客室

ホテル所在地

The Land of Legends Kingdom

Kadriye Mah. Ataturk Cad., No 104/1, Serik
7525 ANTALYA
Turkey

GPS:36.876128, 31.005623

電話番号
ファックス +90 242 710 19 19

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,957 件のレビュー

トリップアドバイザーの評価  4.5/5  6,251 件のレビュー

The land of disappointment

トリップアドバイザーの評価 2.0/5

Rhianne R ファミリー - トリップアドバイザー認証口コミ

I am extremely disappointed by this hotel, it looked amazing on the website and videos I had seen but what we experienced was completely different. - the hotel was extremely busy and seemed to busy as there was never any tables to sit and have breakfast or dinner on so we decided to take a plate of breakfast to the lobby so we could sit down to eat with our 1 year old boy to be told we wasn’t allowed to take our plate out I asked them to find me a table and they placed us on a dirty table which fair enough if it was cleared but it wasn’t and we was sat having our breakfast on a dirty table, we decided to skip breakfast every day after that so we only had breakfast 1 out of 7 days due to how busy it was, if you was to Que for the buffet guest would push and shove you out the way they don’t understand queuing here. - I don’t believe this hotel is ideal for English guests we was 1 of 3 English families I have seen during this week and was mainly Turkish families staying here and they just allowed there children to overrun and destroy the hotel with scooters everywhere children climbing over bars and screaming at hotel staff which was horrible to whiteness as I have to say ALL the staff are so lovely and can’t do enough for you. - my little boy was playing in the children’s area of the hotel reception and a 8-10 year old boy come running into him knocking him down and no parents to tell him to apologise or tell him to be careful I didn’t feel the hallways were safe for walking with my child in the case he would be knocked or something would hit into him I constantly walked on eggshells around the resort. - not the hotels fault more tui but we believed that there would be snacks available as we got an all in clusive package but everything is extra the land of legands park there is 1 place to get soft drinks and ice cream and the staff was extremely rude there and never seemed to serve we was stood waiting to get my little boy a ice cream for 20 minutes and nobody served us Also the air conditioning in our rooms wasn’t working which was a shame as it was so hot we was unable to sleep we could only open the doors which we would then be bitten by bugs but that was better than sweating and no sleep There was nothing to do in the evening when the park shut at 5pm as it was the same light show every night. I also believed staying at this hotel would gain you special access into the shows but it isn’t as it’s open to the public which is a shame because there is no perks of staying at this hotel. The staff are the only saving grace of this hotel as they are all so nice and great with kids they do so much to make your stay ok. But I will never recommend or return to this hotel but I would recommend Rixos as it’s much better there

Overrated unwelcoming and overpriced

トリップアドバイザーの評価 2.0/5

Beth M ファミリー - トリップアドバイザー認証口コミ

Unfriendly unwelcome uncomfortable Here now currently staying at the kingdom hotel, day 3 just a overview the management are very rude the bar staff are rude they will serve you last when realising your English I do feel overall there is a slight racial tendency towards English all over the hotel however some staff only a few have been friendly. Very inconveniently set out they finish breakfast at 10 now with the time difference to uk this means breakfast finished at 7am which is madness, you also cannot get any lunch at the hotel you have to walk into the park, there is no snack bars on hand everything is a extra fee on the park other than a few soft drinks. Milkshake bar is good and is free too. No swimming pool other than a small indoor one at the hotel so again having to walk into the park to find a swimming pool. The swimming pool in the park is awful my little girls legs were cut to bits just crawling along the floor and is a real danger. The food buffet in the evening is all very much the same everything every night food is nice but boring. This is a very overrated hotel and probably would be better staying at an external hotel and then just coming to land of legends for the day. The souvineer shops are an absolute rip off if you have small children £22 for a small soft toy!! Needed milk for my little girl they refused to give cartons and instead just gave us a glass one glass with a bit of cling film over the top. Once the park shuts at 5 there really is nothing to do the entertainment is very poor , they advertised a Masha disco but there was no Masha and a small room with just entertainment staff singing on the stage nothing else. I would go on but to summarise please don’t waste £1000’s of pounds on this hotel it really is a waste of money and completely overpriced and overrated. Everything shuts at 10pm outside which is early in my opinion On a plus note and there isn’t many plus notes the hotel is very clean inside and out and the decor is stunning but there is too many let downs for my liking.

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We truly appreciate all comments as they help us improve and ensure that we provide the best possible experience for our guests. We are genuinely sorry to hear that your stay did not meet your expectations, and we would like to address the points you raised. Firstly, we would like to assure you that our staff undergoes regular training to ensure the highest standards of customer service. We deeply regret that you felt some of our team members were rude or unwelcoming. We do not tolerate any form of discrimination based on language, religion, race, or ethnicity, and we take any such concerns very seriously. Our goal is to ensure that all guests feel respected and valued, and we will continue to reinforce this standard within our team. Regarding the breakfast times, we understand that the time difference can make it challenging for some of our international guests. However, we set our breakfast hours with the goal of providing a balanced schedule for all guests, taking into account operational efficiency and the needs of the majority. Regarding the children's pool, we want to assure you that the flooring is made of a special epoxy material designed specifically for little guests, providing a safer and more comfortable surface. Additionally, our trained LifeGuard staff conducts daily inspections of all pool areas to ensure the safety and well-being of our guests, especially the little ones. We are committed to maintaining the highest safety standards in all of our facilities, and your feedback will help us continue to improve and keep our guests safe. We do appreciate your positive comments about the cleanliness of the hotel and the decor. Our team works hard to maintain high standards, and we are pleased that you recognized their efforts. Rest assured that your comments will be shared with our management team and the relevant departments. We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable experience. Kind regards, Gökhan Çeltikoğlu Guest Recognition Director The Land of Legends Kingdom Hotel Management

Holiday was excellent

トリップアドバイザーの評価 5.0/5

Francis D トリップアドバイザー認証口コミ

We had a great time in land of legends the staff the food have been excellent I would highly recommend this hotel to friends and family. We had a great time in the gym spa and sauna and steam room. The drinks have been amazing 5 stars from my family

Dear Valued Guest, Thank you so much for your kind words and for taking the time to share your feedback! We're absolutely thrilled to hear that you and your family had such an excellent experience at the Land of Legends. It's wonderful to know that you enjoyed the quality of our staff, food, and drinks. We take great pride in providing top-notch service, and your compliments mean a lot to us. We're also happy to hear that you made the most of our gym, spa, sauna, and steam room — it's always great to relax and unwind in these areas during a busy holiday. Your recommendation to friends and family is the highest compliment we could receive, and we truly appreciate it. Best regards, Gökhan Çeltikoğlu Guest Recognition Director The Land of Legends Kingdom Hotel Management

Second time even better!

トリップアドバイザーの評価 5.0/5

Maggie J トリップアドバイザー認証口コミ

This was our second stay at the Land of Legends. This time we've decided to go first to a beach hotel and then last few days at the Legends. This way you can have a bit of rest and fun at the end. The hotel improved. Last time we only had snacks at the water park bit but this year it was the Mungo restaurant,which I million times better. The rooms and cleanliness was never an issue. Definitely the best food we've ever had and most tasty and sophisticated deserts ! We watched the fountain show and boats. Amazing as before. The Masha and the bear circus show - even funnier 🤣 we love the Bear. Dolphin show very good. I have no faults that I could mention. But research the hotel before you go. This is not beach front relaxing hotel - it is for fun all ages. With theme park! But you can still use sisters hotel with front beach.

Dear Valued Guest, Thank you so much for sharing your wonderful review with us! We are absolutely thrilled to hear that your second stay at the Land of Legends was even better than the first. It sounds like you had the perfect combination of relaxation and fun, starting with a beach hotel and finishing off at our resort. We're so happy to hear you noticed the improvements we’ve made, especially with the addition of the Mungo Restaurant. It’s fantastic that you enjoyed the variety of food and our sophisticated desserts — we take great pride in offering a dining experience that exceeds expectations. We're delighted to know that the cleanliness and the comfort of your room were up to your standards as well. It’s also great to hear that you had a blast with the fountain and boat shows, and that the Masha and the Bear Circus Show, as well as the Dolphin Show, were highlights of your trip. We’ll make sure to pass along your compliments to the entire entertainment team. We also appreciate your helpful reminder for future guests regarding the nature of our resort. As you mentioned, while the Land of Legends is all about fun for all ages with the theme park, our sister hotel, which has a beachfront location, is a great option for those seeking a more traditional beachside experience. We truly hope to welcome you back again soon for yet another memorable stay. Best regards, Gökhan Çeltikoğlu Guest Recognition Director The Land of Legends Kingdom Hotel Management

Magnificent hotel

トリップアドバイザーの評価 5.0/5

Turki A トリップアドバイザー認証口コミ

It’s magnificent one of the hotel that i have ever been . Facility and food are wonderful also staff are very friendly and welcoming specially the waiter name Usema. It’s magnificent one of the hotel that i have ever been . Facility and food are wonderful also staff are very friendly and welcoming specially the waiter name Usema

Dear Valued Guest, Thank you so much for your wonderful review! We are thrilled to hear that you found our hotel magnificent and that your experience exceeded expectations. It brings us great joy to know that our facilities, food, and overall ambiance met your needs. We're especially pleased that our team, and specifically the service provided by our staff, made a lasting impression on you. Our staff works hard to ensure every guest feels welcome and valued, and we’ll be sure to pass along your compliments to her. We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel for another exceptional stay in the near future. Warm regards, Gökhan Çeltikoğlu Guest Recognition Director The Land of Legends Kingdom Hotel

との提携 TripAdvisor

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