Club Privé By Rixos Belek 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 52 件のレビュー

Club Privé By Rixos Belek - Image 1
Club Privé By Rixos Belek - Image 2
Club Privé By Rixos Belek - Image 3
Club Privé By Rixos Belek - Image 4
Belek Mahallesi Kongre Caddesi, 7506 ANTALYA, Turkey

説明

当ホテルの客室

ホテル所在地

Club Privé By Rixos Belek

Belek Mahallesi Kongre Caddesi
7506 ANTALYA
Turkey

GPS:36.843156, 31.092727

電話番号
ファックス +90 242 710 19 19

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • シャトル
  • レストラン
  • Wifi
  • エアコン
  • バー

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  52 件のレビュー

トリップアドバイザーの評価  5.0/5  1,242 件のレビュー

2024エクセレンス認証

Hi class tennis camp at luxary style

トリップアドバイザーの評価 5.0/5

SincerelyyoursVeresk トリップアドバイザー認証口コミ

So, we have stayed one week in october in ClubPrive. My 5 year old son every day had taken tennis lessons with Burkhan (young but experienced and very positive instructor). And I every evening had practicied with him. He has very nice technik, it was plesure to play with him.

Dear "SincerelyyoursVersek", thank you for being our guest and for taking the time to share this kind review. It is our pleasure to read that you had a wonderful holiday, enjoying our facilities and service our staff. We will be happy to have you as our guests again. Kind regards, Hotel Management

Club Prive luxury like no other.

トリップアドバイザーの評価 5.0/5

Cihanse3 トリップアドバイザー認証口コミ

Currently enjoying our last day at Rixos Premium Belek - Club Prive. We are a family of 7 from ages 71 to 12 years old. We were lucky enough to be able to stay in one of the 4 bedroom villa’s Club Prive at Rixos Premium Belek and what a beautiful experience. We had the most amazing butler Alena Boyshpolets. Alena created a WhatsApp group with my family, she was always so friendly and was always on call whenever we needed any help. She was just a text message away. In our private villa we had a private pool, seating area outside, 4 bedrooms all with en-suites, a lounge and a kitchen area. Everything was cleaned and topped up daily. Staying in Club Prive gave us access to a private dinning area (The Club house) which is open 24/7 and everything is cooked fresh and delicious, proper dinning experience. We also had access to a beach cabana for the duration of our stay which included drinks and food all day. Everyone was so friendly and nothing was too much hassle. We managed to book with the help of Alena 4 of the À la cart restaurants which were all lovely. We spent most of our time at the main pool as this is heated. We only ate at the hotel buffet once but there was so much choice and you definitely would not go hungry. Overall this has been an amazing holiday and we have made so many beautiful memories, this hotel is beautiful, definitely a must if you want abit of luxury. Thank you Alena for your hospitality, you have been amazing, thank you Rixos Premium Belek, your hotel is just so beautiful. I have been sharing my experience with all my family, friends and social media followers and this is definitely a hotel I will be recommending to every I know. Looking forward to returning and living the experience all over again. Definitely the best hotel in Belek.

Dear Cihanse3, Thank you for taking the time to share your review. Your feedback is very essential for us. We were pleased to learn that our villas, service, amenities offered you the comfort and pleasure you were looking for. It is certainly our goal to consistently provide sincere, unique, and memorable experiences. We are pleased to know that our staff , Alona were able to make your stay so comfortable and unforgettable, promptly responding to all your wishes. We look forward to welcoming you again soon in Club Prive by Rixos. Yours sincerely, Hotel administration.

Lack of quality and service in once a really nice place

トリップアドバイザーの評価 1.0/5

400olgab ファミリー - トリップアドバイザー認証口コミ

It was our 4th time in the last 1.5 years at Club Prive in Belek. Unfortunately, it got much worse than it was before. The last positive reviews here are probably from the people, who don’t know how it can be. It’s a nice location, you can use your own villa and the cabana on the beach and also the facilities of the hotel Rixos Premium. It’s quite beneficial for the families with children (Kids Club and Kids Pool). The villas are getting older - the doors get difficult to open, there is mold in the bathrooms, the furniture is quite worn. The food is not fresh and worse than the one you get in the main hotel. E.g. the tuna tartar was not fresh judging by the colour and the taste, the salmon in the salad was not cooked properly - quite raw, waffles for the breakfast- burned, syrniki - just a hard piece of flour without any taste of the cottage cheese. The dining carte got bigger in comparison with the one even 4 months ago, but the lack of quality is obvious. We both got food poisoning in the middle of our vacation. After that I didn’t feel safe to eat at the Club House. And the main point - service. It has just gotten terrible and we are people with not so many demands. Waiting times - for food or buggy - at least 30 minutes, also for something small like coffee and a croissant. Problems communicated to your butler are handled in the way “your issue is very important for us”, but you never get a solution to it. Our own cherry on the top: 3 times in a raw the fast track was booked for us for the departure flight. This time we learned that, apparently, “the policy of Club Prive changed” in the airport. Nobody cared to let us know before that, even considering we were not the first time customers. Apology was not offered. The attempt to contact the higher level of the management to clarify it was not successful, which speaks also volumes about how Club Prive really “cares” about their loyal customers. For us it’s a sign to spend our vacation at the much better and modern competitors.

Dear 400olgab, Thank you for choosing our hotel Club Prive by Rixos Belek, as well as for your feedback. We really appreciate your trust and sincerely regret that in some respects you were not satisfied with your stay at our hotel. We are very sorry that the design and situation of the villas did not meet your expectations. Our Quality team took samples of the foods and had not detected any negatives. And we shared the results with you by an e-mail. Our employees always try to provide guests with only the best service. Our summer concept is between 27 april - 30 september. Your accomadotion was out of this timeline. And we presented new offer for autumn season for guests. Due to Autumn offer we provide fasttrack service for you on arrival and we pointed out it to you. We hope that next season we will have the opportunity to see you again at the hotel and we will do everything possible to make your stay as comfortable as possible. With best wishes, Hotel administration

Exceptional Hospitality and Unforgettable Stay at Club Prive By Rixos Belek

トリップアドバイザーの評価 5.0/5

Akram F ファミリー - トリップアドバイザー認証口コミ

Thank you for the warm welcome and the exceptional care provided during our stay. We truly enjoyed our time at Club Prive and appreciated the excellent services you offered. Your hospitality made our vacation memorable, and we look forward to returning in the near future.

Dear "Akram F", it was a great pleasure to learn that you enjoyed your time at Club Prive By Rixos Belek We are looking forward to welcome you back again. Kind regards, Hotel Management

It couldn't be better

トリップアドバイザーの評価 5.0/5

Nadezhda I トリップアドバイザー認証口コミ

We're leaving here in tears. The best vacation is over... Everything was perfect. Villa: spacious, modern, wonderful layout (for each guest there is a private space and a bathroom), incredibly comfortable beds, pillows, cosmetics and accessories - everything is thought out to the smallest details. Service that`s impossible to compete with. On the second day, everyone knew about us: what do we prefer to drink, that we like melons more than watermelons, that we always eat fresh vegetables and herbs for breakfast, our allergies, etc. Very comfortable sandy beach with a gentle slope. Excellent food and very high-quality drinks for absolutely every taste, even for picky gourmets. You can praise everything indefinitely, but it's better to see for yourself, words are not enough. And, of course, it`s TEAM (beach club, club house, room service, housekeeping) that makes your stay excellent 24/7. Arda, Victoria are our incredible friends (a butler is just a position), you help so sincerely, warmly and it feels like you are taking care of the most beloved guest in your private home. With great love and see you again!

Dear "800nadezhdai", it was a great pleasure to learn that you enjoyed your time at Club Prive By Rixos Belek and big thanks for this kind review and compliments addressed to all our staff, especially Victoria and Arda . We are looking forward to welcome you back again. Kind regards, Hotel Management

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 6 件のレビュー 10/10 ロケーション
  • 10 件のレビュー 6.7/10 客室
  • 22 件のレビュー 9.6/10 サービス
  • 17 件のレビュー 6.8/10 料理
  • 12 件のレビュー 9.3/10 雰囲気
  • 6 件のレビュー 6.2/10 清潔さ
  • 5 件のレビュー 7.1/10 設備

Powered by Trustyou

周辺の他の施設

Antalyaのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。