Rixos Downtown Antalya - The Land Of Legends Access 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,177 件のレビュー

Rixos Downtown Antalya - The Land Of Legends Access - Image 1
Rixos Downtown Antalya - The Land Of Legends Access - Image 2
Rixos Downtown Antalya - The Land Of Legends Access - Image 3
Rixos Downtown Antalya - The Land Of Legends Access - Image 4
Sakip Sabancibulvari, Sakip Sabanci Bulvari Falez Mevk, Muratpasa Antalya, 07050 ANTALYA, トルコ

説明

ホテルのその他の情報

  • Central location

  • Meetings & Events

  • Free transfer & access to The Land of Legends

  • Sports Hotel

当ホテルの客室

ホテル所在地

Rixos Downtown Antalya - The Land Of Legends Access

Sakip Sabancibulvari, Sakip Sabanci Bulvari Falez Mevk, Muratpasa Antalya
07050 ANTALYA
トルコ

GPS:36.88463, 30.66988

電話番号
ファックス +90 242 249 29 00

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,177 件のレビュー

トリップアドバイザーの評価  4.6/5  4,842 件のレビュー

Wonderful staff and beautiful hotel

トリップアドバイザーの評価 5.0/5

striderm2015 トリップアドバイザー認証口コミ

I have to admit that this is the longest I have ever stayed at a hotel at three weeks while getting medical work completed. It is always stressful and uncomfortable in a hotel especially when one is compromised. However, Rixos lived up to it's expectation. They made things as comfortable as can be and always were professionals in a clean and beautiful hotel. I have to say that there were three employees who made it especially enjoyable. They ranged from the front desk, to the buffet, to our room. First off, Mehmet was our server in the buffet adult section. He was incredibly friendly and professional and we always looked forward to our interactions with him. Helmi at front desk was always super interesting, helpful, knowledgeable, and spoke great english. If you need a tip about the town or things to do go to him. Lastly, Arbelle (probably misspelled) was our room cleaner on the 8th floor. She was very friendly and spoke great english.She always left the room in good order. Really, the management needs to move her to a customer service position because she has incredible potential. Overall a great hotel but the really key to there incredible service was the wonderful interactions with the staff. We will be back!

Terrible experince

トリップアドバイザーの評価 1.0/5

Maryam M トリップアドバイザー認証口コミ

I’ve been to this hotel for 3 nights. It’s beautiful and big with great facilities but the most terrible thing is cats everywhere! Even in restaurant inside the hotel on the table on the chairs everywhere!!!terrible!The worst thing is that a big cat jumped on me while I was eating breakfast on the second day and I almost fainted of fear I cried a lot because I was scared to death. I had to get four doses of the rabies vaccine after that. Terrible experience!my trip was ruined completely. The worst point is that they don’t care about this thing and justify we can’t scape them away!! I Never ever come back there.

Dear Maryam, Thank you for taking the time to share your feedback regarding your stay at Rixos Downtown Antalya. We regret that your experience was impacted by a situation that caused discomfort during your visit. We would like to highlight that our team took all necessary measures to ensure your comfort and well-being. Alternative arrangements were offered, including dining at our a la carte restaurant, in-room service for your selected meals, and additional explanations regarding the presence of cats on the property. Our team also communicated with your travel agency to provide solutions, including the possibility of a late check-out and complimentary in-room service. Regarding the cats, please note that they are located in a nearby park, managed and supervised by local authorities, in compliance with Turkish legislation on the protection of street animals. At the same time, our hotel team is committed to maintaining a clean and comfortable environment, ensuring that their presence does not affect the quality of services and facilities offered to our guests. We deeply value your feedback, as it allows us to continually monitor and improve our standards. Our goal is always to provide every guest with a safe, comfortable, and enjoyable experience, and we are confident that our team’s efforts reflect the high level of service and hospitality that Rixos Hotels are known for. Thank you once again for sharing your experience. We sincerely hope to have the opportunity to welcome you back in the future and provide a seamless and enjoyable stay. Kind regards,

HONEST REVIEW!

トリップアドバイザーの評価 2.0/5

72medoa トリップアドバイザー認証口コミ

First of all We came to the hotel to celebrate our anniversary and we booked for 4 days But we were very disappointed with the experience As when we arrived to the room they put for us literally two apples and one orange juice and some balloons on the bed .. i mean we have been to other 5stars hotels to celebrate before but our experience and expectations didn’t meet at all …. The room itself we booked a king bed but what we had was two single beds that were joined together It was very uncomfortable for us during our stay The mirrors were all dirty and full of finger prints and the bathroom was not cleaned properly… When it comes to food it was sooo basic and boring As during our 4 days stay EVERYDAY the food was the exact same thing nothing special dinner and lunch are the same menu And even during snack time between lunch and dinner it was the remaining food from breakfast with some boring sandwiches… The hotel has couple of la cart restaurants which you are only allowed to visit ONCE for free if you are staying for 5 nights and more or if you want to make a reservation you pay 75€ for person!!!!! I don’t usually write reviews tbh but this time i was very disappointed and would never come back again ..

Dear Medo, Thank you for taking the time to share your detailed feedback regarding your recent stay at Rixos Downtown Antalya. We sincerely value all guest insights, as they help us continuously enhance our services and offerings. We understand that your expectations for your anniversary celebration were not fully aligned with the arrangements provided. As part of our Sustainability policy, our anniversary setup includes two apples with a card stating: “You can call 3000 to order your fruit treat, specially for you.” This approach allows guests to request fresh fruits delivered on the day of their choice, ensuring optimal quality while minimizing waste. Regarding our à la carte restaurants, in line with the hotel concept, guests staying for 5 nights or longer are entitled to one complimentary dinner at Terrace Meat, while additional reservations are available at a charge. Our team adheres to strict standards for room cleanliness and service, and we strive to ensure that all guest requests are addressed promptly. Daily menus are prepared to provide variety while considering seasonal availability, and our staff is always ready to assist with any special requirements. We also recognize that experiences at other properties may influence expectations. For this reason, we encourage all guests to review the hotel’s concept and offerings to ensure alignment with personal preferences. We sincerely appreciate your feedback and hope this clarifies our policies and services. Our team remains dedicated to providing a comfortable and memorable stay for all our guests. Kind regards,

Beautiful

トリップアドバイザーの評価 5.0/5

T1472QTviviant トリップアドバイザー認証口コミ

Perfect. So pretty and friendly staff, love it.

Dear Vivian, Thank you very much for sharing your kind words about your stay with us. We are delighted to hear that you enjoyed the beauty of our hotel and the friendliness of our team. Your positive feedback truly motivates us to continue providing excellent service to all our guests. We look forward to welcoming you back to Rixos Downtown Antalya in the near future for another memorable experience. Warm regards,

perfect

トリップアドバイザーの評価 5.0/5

Huda A トリップアドバイザー認証口コミ

everything thing is so perfect.The food is so delicious thanks to all the staff our stay was amazing.I recommended this hotel

Dear Huda, thank you very much for taking the time to share your wonderful review and for rating your stay as perfect. We are truly delighted to know that you and your family had such an amazing experience with us. It is especially rewarding to read that you enjoyed the delicious food and felt well taken care of by our team. Your kind words are a great motivation for all of us and will be shared with the entire staff. We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you and your family back to Rixos Downtown Antalya for another memorable stay. Warm regards,

との提携 TripAdvisor

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