里克萨斯贝尔迪比 TUI 魔法生活酒店 +16 5 星

客户意见评级 (ALL 评级) 4.1/5 340 评论

里克萨斯贝尔迪比 TUI 魔法生活酒店 +16 - Image 1
里克萨斯贝尔迪比 TUI 魔法生活酒店 +16 - Image 2
里克萨斯贝尔迪比 TUI 魔法生活酒店 +16 - Image 3
里克萨斯贝尔迪比 TUI 魔法生活酒店 +16 - Image 4
Beldibi Kemer, 07985 安塔利亚, 土耳其

描述

酒店其他优惠

  • 轻松的氛围

  • 全套休闲计划

  • 自然之美

  • 惬意与精致

  • 以人为本

我们的客房

酒店位置

里克萨斯贝尔迪比 TUI 魔法生活酒店 +16

Beldibi Kemer
07985 安塔利亚
土耳其

GPS:36.71341, 30.56425

电话
传真 +90 242 824 97 10

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  340 评论

TripAdvisor 评级  4.4/5  325 评论

卓越奖 2024

Büyük hayal kırıklığı/ huge disappointment

Tripadvisor 评级 1.0/5

Ayfer O 经 TripAdvisor 认证的评论

Maalesef çok büyük bir hayal kırıklığı yaşadık. İşletme, kendi sorumsuzluklarının ve yetersizliğinin bedelini misafirlere ödetiyor. Sorunlar karşısında çözüm üretmek yerine yüzeysel bir ilgiyle geçiştiriliyor. Özellikle sessiz bir oda rica etmemize rağmen, inşaat olan bir odanın yanına yerleştirildik. Şikâyet etmesek bu durumun umurlarında olmayacağı çok açıktı. Oda değiştirildi ancak yeni odada da ciddi problemler yaşadık. Zemin ıslak bırakıldığı için kayıp düştüm. Odanın camı kapanmadığı için içeri güçlü bir rüzgâr girdi ve hasta olduk. Bu sorun ancak 3. günün sonunda, birkaç dakikada çözülebildi. Öncesinde ise 2 dakikada hallolabilecek bir sorun için sürekli geçiştirildik ve oyalandık. Yemeklerin kalitesi düşüktü. Özellikle öğle yemeklerinde eski yemeklerin tekrar servise konulduğunu fark ettik. Hasta olunca çorba derdine düştük ve her çorba kazanını her açışta ekşi yoğurtla yapılan bir çorba vardı…. Animasyon neredeyse yoktu. Yemek saatleri dışında animatör görmek mümkün değildi. Misafirleri bir araya getirme veya tatili keyifli kılma gibi bir çaba kesinlikle yok. Bu otel bizim için özel bir yerdi. Kızımız 4 aylıkken ilk kez gelmiştik, şimdi 20 yaşında ve doğum gününü kutlamak için tekrar geldik. Ne yazık ki bu özel an bizim için tamamen mahvedildi. Üstelik yaşadıklarımızın üzerine “memnun değilseniz gidebilirsiniz” denildi. Verdiğimiz puanı yalnızca işini düzgün yapan birkaç personel ve otelin sevimli kedileri için verdik. Onun dışında kesinlikle tavsiye etmiyoruz. Unfortunately, this stay was a huge disappointment. The hotel makes guests pay the price for its own lack of organization, poor management, and irresponsibility. Instead of providing real solutions, issues are handled with superficial attention and quickly brushed aside. Despite specifically requesting a quiet room, we were placed next to rooms under construction. If we had not complained, it was clear that this would not have mattered to them at all. Our room was changed, but the new room had serious problems as well. The floor was left wet, causing me to slip and fall. The window did not close properly, allowing strong wind to enter the room, and we became ill. This issue was only fixed on the third day — and it took just a few minutes. Before that, we were constantly blamed for the problem. Food quality was also poor. We noticed that leftover food was being quietly reused, especially during lunch service. The soup was almost the same every single day. Entertainment was practically non-existent. Outside of meal times, it was impossible to find any animation staff. There was clearly no effort to engage guests, create interaction, or make the holiday enjoyable. This hotel was very special to us. We first stayed here when our daughter was just 4 months old. Now she is 20, and we returned to celebrate her birthday. Sadly, this meaningful experience was completely ruined. To make matters worse, we were even told, “If you are not satisfied, you can leave.” The only reason we gave any points at all was for a few genuinely kind staff members and the lovely cats on the property. Other than that, we do not recommend this hotel.

Great anniversary trip in December

Tripadvisor 评级 5.0/5

Cristina T 经 TripAdvisor 认证的评论

We stayed at TUI Magic Life in early December and everything was fantastic! My partner and I decided to stay there to celebrate our anniversary and the team went above and beyond! They really took care of the smallest details so we truly felt at home. Everyone was so kind and it felt like they truly wanted to make our stay a very magical experience. We felt very very welcomed and taken care of. The facilities are also great and the food was very good! Even though it's off-season, there are still activities going on every day so that's great. We also had the chance to visit the Land of Legends and we had such a good time. Thank you so much to the team for the all attention and care! We had a lovely time celebrating our anniversary with you! I know we’ll remember this holiday forever

Dear Cristina, Thank you very much for your lovely review and for choosing TUI Magic Life to celebrate your anniversary with us. We are delighted to hear that you had such a memorable stay and that our team made you feel truly welcomed and well taken care of. It’s great to know you enjoyed the facilities, food, and daily activities, as well as your visit to the Land of Legends. Your kind words mean a lot to our team. We would be happy to welcome you again in the future and create more special memories together. Warm regards, TUI Magic Life Team

Wonderfull

Tripadvisor 评级 5.0/5

Ania M 经 TripAdvisor 认证的评论

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-equipped. The staff were incredibly friendly and always ready to help. The location is perfect, close to everything but still quiet. I would definitely recommend this hotel and would love to come back!

Dear guest, Thank you very much for sharing your kind feedback. We are delighted to know that you had a Wonderful stay with us and truly appreciate you taking the time to share it with us. It was a pleasure hosting you, and your positive comments mean a great deal to our team. Kind regards, TUI Magic Life Team

Wunderbar 😄

Tripadvisor 评级 5.0/5

Meander28120672550 经 TripAdvisor 认证的评论

Orhan is the best bartender in the world. Doritos and Sebastian „Szymański” with love xxx love xxx love xxx love xxx love

Dear Guest, Thank you sooo much for your wonderful and cheerful feedback! We’re absolutely delighted to hear your amazing words about Orhan — he’ll be over the moon to know he’s “the best bartender in the world”! Your fun shout-out to Doritos and Sebastian “Szymański” also made us smile! We’re truly happy that you had such an enjoyable time with us, and we can’t wait to welcome you back for even more unforgettable moments filled with love, laughter and great cocktails! Warmest regards, TUI Magic Life Rixos Team

Outstanding holiday experience.

Tripadvisor 评级 5.0/5

James P 经 TripAdvisor 认证的评论

An excellent experience in both high accommodation and catering standards with outstanding customer service. I wish to convey a special thanks to Oyku for her helpful advice. I would have no hesitation in recommending this hotel and looking forward to our return.

Dear Guest, Thank you for your wonderful review. We’re delighted that you enjoyed our high accommodation and catering standards, as well as the excellent customer service. Your special thanks to Öykü are truly appreciated — we will gladly share your kind words with her. We’re very happy to know you would recommend our hotel and we look forward to welcoming you back again. Warm regards, TUI Magic Life Rixos Team

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其他网络用户评价我们的酒店

  • 674 评论 8.7/10 位置
  • 1,031 评论 8.6/10 房间
  • 1,841 评论 8.6/10 服务
  • 23 评论 5.7/10 上网
  • 1,374 评论 6.7/10 食物
  • 924 评论 8.7/10 设施
  • 753 评论 9/10 清洁度
  • 539 评论 8/10 舒适度

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