TUI Magic Life Rixos Beldibi +16 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,286 件のレビュー

TUI Magic Life Rixos Beldibi +16 - Image 1
TUI Magic Life Rixos Beldibi +16 - Image 2
TUI Magic Life Rixos Beldibi +16 - Image 3
TUI Magic Life Rixos Beldibi +16 - Image 4
Beldibi Kemer, 07985 ANTALYA, Turkey

説明

ホテルのその他の情報

  • Relaxing atmosphere

  • Holistic relaxation program

  • Natural beauty

  • Cozy & Elegant

  • Personal Touch

当ホテルの客室

ホテル所在地

TUI Magic Life Rixos Beldibi +16

Beldibi Kemer
07985 ANTALYA
Turkey

GPS:36.71341, 30.56425

電話番号
ファックス +90 242 824 97 10

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,286 件のレビュー

トリップアドバイザーの評価  4.0/5  84 件のレビュー

2024エクセレンス認証

BEAUTIFUL HOTEL

トリップアドバイザーの評価 5.0/5

gary f トリップアドバイザー認証口コミ

A BEAUTIFUL CLEAN AND SPOTLESS HOTEL STAFF COULDNT DO ENOUGH FOR YOU AND VERY HOSPITABLE THE GARDENS ARE SO WELL KEPT AND LOTS OF SUNBEDS AROUND AND ABOUT THE FOOD WAS VERY GOOD ONLY ONE THING ALOT OF GERMAN FOOD ESPECIALLY AT BREAKFAST AS THEIR ALOT OF GERMAN GUESTS BUT NOT A BIG PROBLEM THE A LA CARTE LAVANTE WAS LOVLEY TURKISH FOOD AND THE WAITER VERY PROFFESIONALAS IT WAS MY HUSBANDS BIRTHDAY ON ARRIVAL A BIRTHDAY CAKE WAS GIVEN TO HIM FROM THE STAFF SUCH A LOVELY THOUGHT COUDNT FAULT THIS HOTEL ENTERTAINMENT MADE EVERY NIGHT FUN WITH LOTS OF VARIOUS THINGS TO DO WELL DONE TO THEM ALL WE WILL RETURN NO COMPLAINTS AT ALL GREAT WEATHER TOO WHAT MORE COULD YOU ASK FOR.

Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hospitality, and beautiful surroundings of our hotel. It’s fantastic to know you found plenty of sunbeds, enjoyed the variety of food, and had a memorable experience at our Levante à la carte restaurant. We’re especially delighted that we could make your husband’s birthday special with a cake—our team always strives to go the extra mile to make your celebrations unforgettable. Your kind words about our entertainment and overall experience mean so much to us. We’re happy you enjoyed the great weather and that you had a flawless holiday. We can’t wait to welcome you back soon! Warm regards, TUI Magic Life Beldibi Hotel Management Team

10 says to remember

トリップアドバイザーの評価 5.0/5

I4692OAjank Friends getaway - トリップアドバイザー認証口コミ

I had an amazing trip with 6 of my best friends. We had a great time just relaxing and having a fun time at the beautiful hotel. We really liked the staff. The team was always on point and never disappointed. Always friendly, always friendly and well aware of the guest‘s wishes. No matter if breakfast, afternoon or evening. Just as you would expect it from a good hotel. Especially we want to thank Eda, who was always there for us in the morning and took care and in the evening we loved Birsen‘s cocktails and her perfect Espresso Martini. You guys rock! Just an overall 10/10 and a lot of good memories from a 10 day experience.

Dear Valued Guest, Thank you so much for sharing such a glowing review of your 10-day stay at TUI Magic Life Beldibi! We're thrilled to hear that you and your friends had an amazing trip and enjoyed both relaxation and fun at our beautiful hotel. It’s wonderful to know that our team made a lasting impression on you. We’re especially proud of Eda and Birsen, and we will be sure to pass along your kind words to them. It’s great to hear that Eda’s morning service and Birsen’s delicious cocktails, particularly the Espresso Martini, added to your unforgettable experience. We’re so pleased that you found everything to be top-notch, from the friendly service to the overall atmosphere, and that we could contribute to so many good memories during your stay. Thank you for the 10/10 rating! We hope to welcome you and your friends back again for another incredible trip in the future! Best regards, TUI Magic Life Beldibi Management

Faultless

トリップアドバイザーの評価 5.0/5

Simone P トリップアドバイザー認証口コミ

Hotel was clean, staff welcoming and food was great. No complaints at all, never seen a hotel with so many activities on offer but an overall relaxed atmosphere. They made my birthday so memorable with rose petals and decorated towels in our room, a dinner table decorated with flowers and an extra cake with sparklers and candles!

Dear Valued Guest, Thank you for your wonderful feedback and for choosing TUI Magic Life Beldibi for your special celebration! We are delighted to hear that your stay was faultless and that you enjoyed the cleanliness of the hotel, the welcoming staff, and the great food. It is especially heartwarming to know that we could make your birthday a memorable occasion with the rose petals, towel decorations, and the special dinner surprise. Creating such joyful and personalized moments for our guests is something we take great pride in. We’re also glad you appreciated the wide range of activities, while still enjoying a relaxed atmosphere. Thank you again for your kind words, and we look forward to welcoming you back in the future for another fantastic stay! Best regards, TUI Magic Life Beldibi Management

Belbidi bababidy bad

トリップアドバイザーの評価 2.0/5

Debbie L トリップアドバイザー認証口コミ

Awful hotel run by awful people. Front desk staff rude and aggressive. When they were told something was wrong... it was your fault no matter the issue . We were told upon check in we had 1 trip to land of legends and 1 a la carte . He booked us in then and there .. to find 1/2 an hour before dinner they left a note [ in german ] in our room that they had cancelled the reservation . No reason why... to be confronted by 4 members of staff denying they booked us in for the dinner ?? Poor management to show . Really bad entertainment.l like butlins without the job satisfaction. Singers were rotten . Food very repetitive. Nothing new at all. Very German/ Russian geared. Pools generally clean except for the seaguls and cats coming for a drink .. CATS - there is a small family of cats . PLEASE PLEASE either home these or treat them properly. Covered in fleas. Malnourished and needing veterinary attention one had its jaw half hanging off . Was reported to staff . Not a jot given . Won't be back thoroughly disappointed 😕

Dear Guest, Thank you for your detailed feedback. We appreciate the opportunity to understand where we can make improvements and will review your experience with the utmost attention. At TUI Magic Life Beldibi, we aim to provide clear communication and enjoyable experiences for our guests. We regret to hear about your challenges with the reservation process, dining, and entertainment, and we’ll use this insight to refine our services. Additionally, we strive to maintain a welcoming environment, and guest concerns are always a priority. Regarding the cats on our property, we take animal welfare seriously and collaborate with local veterinary services to manage the health and wellbeing of animals on-site. Feedback like yours is essential to maintaining high standards, and we will continue working to make every guest’s stay enjoyable and comfortable. Thank you for sharing your thoughts. We’re continually striving to improve, and your input is invaluable in helping us create a better experience. Warm regards, TUI Magic Life Beldibi Hotel Management

Not what we expected.

トリップアドバイザーの評価 3.0/5

Jill B Couples - トリップアドバイザー認証口コミ

We have stayed at both Rixos hotels and Magic Life hotels in the past so we were expecting a good experience from our 10 night stay at this hotel. Unfortunately this is nowhere near the quality of either hotel brands it is named after. We were greeted when we arrived and shown to our deluxe double room with inland view which actually overlooked the hotel entrance and shops across the road. Room was huge and cleaned daily by the lovely Sabria. Food was very average never very warm and a very low key dining experience. Waiting staff were very casually dressed throughout all mealtimes not what you expect from a five star hotel. Seats in the downtown resteraunt needed cleaning as did all the seating around the main bar and the sunbeds were the same. The entertainment was non existent just the same blaring music day and night. Considering about 70% of guests were over 40 years of age there was nothing for them other than the odd animation team show, dancing to backing tracks followed by the same songs in pretty much the same order played by two djs who liked very loud basey music not the great entertainment programme that was advertised. Trying to relax while laying on the sunbed was impossible due to the constant rattling trolleys back and forth the bars and restaurants every 15 minutes which sounded like a train pulling into a station. If you're expecting 5 star service and quality this is far off the mark. Never had to pay extra for premium brand drinks until this hotel local brand drinks weren't great and the house wines were awful. Very disappointing would not return.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at TUI Magic Life Beldibi. We sincerely apologize that your experience did not meet your expectations, especially as you have previously enjoyed stays at other Rixos and Magic Life properties. We appreciate your kind words about our team member Sabria, who provided excellent cleaning services during your stay. We will ensure she receives your compliments. We are truly sorry to hear that the room view, dining experience, and entertainment offerings did not meet your expectations. Your comments regarding the temperature and quality of the food, the casual attire of our staff, and the cleanliness of the seating areas have been shared with our management team for immediate attention. We also regret that our entertainment program did not cater to the preferences of many of our guests, particularly those over 40. We aim to provide a diverse range of activities and entertainment, and we will review the options we currently offer to better suit the preferences of all guests in the future. Regarding the noise from trolleys and the extra charges for premium brand drinks, we appreciate your feedback and will work on addressing these issues as well. Our goal is to provide a relaxing and enjoyable atmosphere for all of our guests, and we will ensure these areas are improved. Please rest assured that your feedback is invaluable to us, and we are committed to making necessary improvements. We hope you will give us another chance in the future to provide the 5-star service and quality that you deserve. Best regards, TUI Magic Life Beldibi Management

との提携 TripAdvisor

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