Mercure Белград Эксельсиор 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 464

Гарантия
лучшей цены
Mercure Белград Эксельсиор - Image 1
Mercure Белград Эксельсиор - Image 2
Mercure Белград Эксельсиор - Image 3
Mercure Белград Эксельсиор - Image 4
Kneza Milosa 5, 11000 БЕЛГРАД, Сербия

Описание

Особенности отеля

  • В отеле гостей ждут 73 номера и люкса с изысканной обстановкой.

  • Также вы можете воспользоваться дополнительными удобствами, например приборами для чая и кофе.

  • В номерах вас ждут мини-бар, сейф, ЖК-ТВ, тапочки, фен, открывающиеся окна, бесплатный WIFI.

  • Restaurant offering locally and internationally inspired cuisine, with no single-use plastics.

  • Green Key certification.

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Расположение отеля

Mercure Белград Эксельсиор

Kneza Milosa 5
11000 БЕЛГРАД
Сербия

GPS:44.809764, 20.465626

Телефон
Факс +381 11 3231951

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Трансфер
  • Ресторан
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

IVO

Restaurant and Lounge IVO offers you international tastes paired with the best of Serbia. Guests can enjoy our local and international cuisine from 07:00 to 23:00.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.8/5  Отзывов: 464

Рейтинг TripAdvisor  4.5/5  Отзывов: 928

Сертификат качества 2023

Charming and Convenient Stay

Примечание: Tripadvisor 4.0/5

BlaineH91 Реальные отзывы TripAdvisor

The Mercure Belgrade Excelsior is a great choice for exploring Belgrade, The friendly and helpful staff made our stay even better, providing us with a map and detailed recommendations for what to see and do in the city. The area felt safe and pleasant, making it an ideal base. The hotel itself has a charming historic vibe, with features like the old lifts adding character. However, the rooms felt a little dated, and the bathroom was quite small. While modernising might take away some of the charm, the current setup may not appeal to those looking for luxury. That said, it’s functional, and offers value for money. We didn’t use the hotel bar or restaurant, as Belgrade offers plenty of dining options nearby. The transport links were also excellent, making it easy to get around. Overall, it’s a solid choice if you value location, hospitality, and a touch of character. While it’s not a modern luxury hotel, it’s a reliable and safe option, and I’d happily return for another stay.

Dear BlaineH91, Thank you for your detailed and thoughtful review! We're glad you found our location convenient for exploring Belgrade and appreciated the charm of our historic building. It’s wonderful to hear our team contributed to your positive experience with their recommendations and hospitality. We understand your feedback regarding the room and bathroom size. As our building is culturally protected and over 100 years old, certain features reflect its heritage charm, but we’re always exploring ways to enhance guest comfort while preserving its unique character. Thank you for your kind words, and we look forward to welcoming you back! Your Mercure Belgrade Excelsior team

Good stay

Примечание: Tripadvisor 4.0/5

honorat_hm704 Solo travel - Реальные отзывы TripAdvisor

This hotel is well situated in the city center and a quick walk away from the most popular tourist attractions and many landmark buildings like the National Assembly and St. Mark’s Church. The room was quite good but the customer service was a bit average.

Dear Helph M. Honorat, Thank you for taking the time to share your experience. We’re glad to hear you enjoyed our location and proximity to the city’s attractions, as well as your room. However, we’re sorry to learn that our customer service didn’t fully meet your expectations. We’d love the opportunity to welcome you back in the future and provide you with an even better experience. Please don’t hesitate to reach out if there’s anything we can do to make your next stay exceptional! Your Mercure Belgrade Excelsior team

Kind And Thoughtful Team in a Historical Hotel

Примечание: Tripadvisor 5.0/5

Solim C Реальные отзывы TripAdvisor

Hotel Mercure Excelsior is exactly what I was looking for my celebratory birthday weekend in Belgrade. Just minutes away from all the main tourist attractions, cool bars and restaurants. What makes this historical place truly great is it's amazing team, from reception to housekeeping and f&b, such kindness and willingness to go above and beyond deserve a grade 10/10. Also, attention to details like sending a birthday cake is much appreciated. I am really looking forward to my next visit to Belgrade and I already know where I will be staying, that is Hotel Mercure Excelsior! Hvala

Dear Solim C, Thank you so much for your wonderful review and for choosing us for your birthday weekend! We’re very happy to hear that you enjoyed our hotel and its location. Your kind words about our team mean the world to us. Knowing that you felt welcomed and well taken care of by our team is truly rewarding. We can't wait to welcome you back for your next stay in Belgrade! Until then, hvala and best wishes from all of us! Your Mercure Belgrade Excelsior team

Very disappointing

Примечание: Tripadvisor 2.0/5

rajasekhri Couples - Реальные отзывы TripAdvisor

This hotel is worn out needing serious upgrade. There’s no one to help with the luggage. With my bad knees ( I am a senior citizen), I had to haul up my suitcases 8 stairs up to the 50 year old elevator that works in super slow motion. Their Restaurant was closed at 11 pm when we checked in. Room aircon did not work as they had “shut it down “ for winter season . I called the reception that room is claustrophobic as there is no air circulation . The guy said “ you can open the window” . I did that but along with air came lot of traffic noise. Luckily we had booked for one night as the the hotel was not looking good from the Website. Also our room was without breakfast so we had a delicious breakfast at St Marks Place nearby. This place is complete avoid.

Dear rajasekhri, Thank you for sharing your feedback. We’re very sorry to hear that your stay did not meet your expectations. Our historic building has some unique features, including an older elevator with preservation restrictions. Please know that our team is always ready to assist with luggage upon request, and we apologize if this was not clearly communicated. Regarding air conditioning, we use central heating during the winter season, with the AC set to heating mode only for eco-friendly reasons. We’re sorry for any inconvenience caused by needing to open the window. Thank you again for your valuable feedback, which helps us improve. We hope you’ll consider staying with us again, as we would love the opportunity to provide a better experience. Your Mercure Belgrade Excelsior team

Great place 10/10

Примечание: Tripadvisor 5.0/5

Mejdi S Деловые путешественники - Реальные отзывы TripAdvisor

This is the best location you can have for visiting Belgrade. The staff is very polite and helpful. Internet connection is great. Breakfast is nice. Don't expect large selection, but its nice. Elevator could be a bit faster, I wont give 4 stars just because od that. Hotel is enviromental friendly which is a nice touch. Everything is clean and tidy. Great experience!

Dear Mejdi S, Thank you so much for your kind review! We’re happy that our location, friendly staff, and clean environment contributed to a great experience for you. We’re glad you enjoyed our breakfast selection and our efforts to be environmentally friendly. We appreciate your feedback on the elevator, and though it’s part of our historical building’s charm, we’re always exploring ways to improve our guests' comfort. It was a pleasure having you with us, and we look forward to welcoming you back to Belgrade! Your Mercure Belgrade Excelsior team

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Другие интернет-пользователи оценили наш отель

  • 284 Отзывов 9.1/10 Расположение
  • 319 Отзывов 8/10 Номер
  • 410 Отзывов 9.6/10 Сервис
  • 7 Отзывов 9.2/10 Интернет
  • 127 Отзывов 9.1/10 Завтрак
  • 114 Отзывов 8.8/10 Чистота
  • 79 Отзывов 7.8/10 Атмосфера

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