Novotel Ulaanbaatar 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 180 أراء

نضمن لكأفضل سعر
Novotel Ulaanbaatar - Image 1
Novotel Ulaanbaatar - Image 2
Novotel Ulaanbaatar - Image 3
Novotel Ulaanbaatar - Image 4
Baga toiruu 6th khoroo, Sukhbaatar District, 14201 ULAANBAATAR, Mongolia

الوصف

خدمات الفندق الإضافية

  • From exquisite bed linens to great amenities, our rooms and suites were created just for you.

  • Vibrant colours and contemporary design are integral elements of our modern hotel.

  • We offer great views of the city from the top floor of our hotel.

  • Each spacious and stylish room features modern furnishing and amenities.

  • Each room comes with an en-suite bathroom, workspace and Internet access.

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Ulaanbaatar

Baga toiruu 6th khoroo, Sukhbaatar District
14201 ULAANBAATAR
Mongolia

نظام تحديد المواقع العالمي (GPS):47.926544, 106.917061

الهاتف
فاكس +976 7010 1188

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  180 أراء

تقييم TripAdvisor  4.5/5  57 أراء

Okay

ملاحظة Tripadvisor 3.0/5

JLira العائلات - تقييم TripAdvisor المعتمد

It was an okay stay. Nothing much to talk about. Room was fine. Staff was okay We did not try any of the restaurants. We had room service one night. Food was okay - nothing much to talk about. Location is the best however. 5-10 mins walk to sukhbaatar square.

Dear JLira, Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient and that the room met your expectations. We appreciate your comments about the food and service, and we'll take them into account as we continue to improve our offerings. Should you choose to stay with us again, we'd love to have the opportunity to enhance your experience further. Sincerely Daisy.G Director of Sales and Marketing

Perfect solution, modern and good location

ملاحظة Tripadvisor 5.0/5

dariodalcani Solo travel - تقييم TripAdvisor المعتمد

Great solution booked with good deal. Modern, clean, 10-15min walking distance from main square and Seul street. Very good value. All comforts, nice gym and pool, good breakfast and last but not least very kind staff. A special thank to Caty!

Dear Dariodalcani, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our modern facilities, convenient location, and amenities like the gym and pool. It’s especially heartwarming to know that our staff, particularly Caty, made a positive impression on your experience. We'll be sure to pass along your kind words. We hope to welcome you back soon for another great stay! Sincerely Daisy.G Director of Sales and Marketing

F&B Manager / Exec Chef Read this

ملاحظة Tripadvisor 4.0/5

Michael G تقييم TripAdvisor المعتمد

The hotel is in a great location and meets all the required standards. F&B however needs some serious work, Front of house is letting back of house down in an astounding manner.. i have 30 years of fine dining / hotel experience and i have never seen a front of house team so inept. The waiter didn't know what a Cabernet Sauvignon was even after i pointed it out on the wine list. Entree plates were not removed, empty glasses were not removed, no up sell on the empty glasses on the table. An empty restaurant and yet 3 staff sitting around / standing chatting amongst themselves. The waiter had no idea what Al dente meant. The food that was served was excellent, would be happy to eat it anywhere in the world.. if only it could get to the table hot.. apparently with three staff on serving the one and only table with clients is too challenging. Duvin could be and should be packed every night, someone needs to take charge, and sack whomever is currently in charge.

Dear MichaelgW8911RK, Thank you for taking the time to share your detailed feedback. We're glad to hear that you found our location convenient and enjoyed the quality of the food served. However, we sincerely apologize for the shortcomings in service you experienced during your visit to our restaurant. Your comments about the front-of-house team are concerning, especially given your extensive experience in the hospitality industry. Rest assured, we take this feedback seriously and will be addressing the issues you mentioned regarding service standards, staff training, and attentiveness. We agree that with the quality of our food, the guest experience should be consistently excellent from start to finish, and we regret that this wasn’t the case for you. We hope to have the opportunity to welcome you back and provide you with a significantly improved dining experience. Sincerely Daisy.G Director of Sales and Marketing

Good choice for this city

ملاحظة Tripadvisor 5.0/5

camuche123 Solo travel - تقييم TripAdvisor المعتمد

Very nice novotel and well maintained located walking distance to all major tourist site including the main square. I was upgraded to high floor. Rooms are spacious and staff are very friendly trying their best. Breakfast buffet is correct

Dear Camuche123 Thank you for sharing your delightful experience with us! We're thrilled to hear that you enjoyed your stay at Novotel and that our location, amenities, and service exceeded your expectations. It's wonderful to know that you appreciated the upgrade to a high floor and found our rooms spacious and well-maintained. Our team takes great pride in providing exceptional service, and we're delighted that you found our staff friendly and accommodating. We're also glad to hear that you found our breakfast buffet satisfactory. We strive to offer a variety of delicious options to cater to all tastes, and we're pleased that you enjoyed it. Thank you for choosing Novotel for your stay in Ulaanbaatar, and we hope to have the pleasure of welcoming you back on your next visit to the city. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Warm regards, Daisy.G Director of Sales and Marketing

Not friendly Poor service, bad maintenance

ملاحظة Tripadvisor 1.0/5

tselmuun_ga تقييم TripAdvisor المعتمد

We had Lunch in 2nd floor Food Exchange Ulaanbaatar Buffet, the food were decent not bad, they refill the foods quiet fast. But I would address some of their tableware are dirty not properly washed. And service quiet slow and some kind of waiters are rude. We try to order coffee and soft drink they not bring beverages we have to ask again but somehow they were very slow. But once they bring the beverages they bring Credit Card payment reader so fast. The worst thing is the Cleaning lady were very rude and aggressive, the reason is our children were quiet loud some point the cleaning lady reach to them and started shout and reach children body! to say be quiet!. Its reasonable when she inform to adults to be sure keep them quiet in public but she didn't. When we saw that reach to her ask why did you reach our children body and she replied because they were noisy, we told them its only children and we were sorry to bother but you shouldn't personally reach young ones we asked her you should at least apologize, but she hesitates. We told the manager but sadly same attitude.

Dear Tsebug2023, Thank you for taking the time to share your recent dining experience with us. We appreciate your feedback and are grateful for your patronage. We're pleased to hear that you found our buffet offerings decent and that our food replenishment met your expectations. However, we are truly sorry to learn about the issues you encountered with the cleanliness of our tableware and the speed of our service. Providing a clean and efficient dining experience is paramount to us, and we apologize for falling short in these areas. Regarding the incident with our cleaning staff, we extend our sincerest apologies for any discomfort or distress caused to your family. Such behavior is unacceptable and does not align with the standards we uphold. We assure you that we take your concerns seriously, and we will address this matter with our team to ensure it does not happen again in the future. We value your feedback as it helps us identify areas for improvement, and we are committed to delivering a more seamless and enjoyable dining experience for all our guests. If you would be willing to provide further details or discuss your experience in more depth, please feel free to reach out to us directly at +976 90090731 Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back and provide you with the exceptional service and hospitality that we strive to deliver at Novotel Ulaanbaatar. Warm regards, Daisy.G Director of Sales and Marketing

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 136 أراء 9.6/10 الموقع
  • 194 أراء 7.6/10 الغرفة
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  • 94 أراء 7.5/10 مستوى النظافة
  • 90 أراء 6.6/10 الإفطار
  • 73 أراء 7.7/10 مستوى الراحة
  • 56 أراء 8.3/10 شعور

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

ibis Styles Ulaanbaatar Polaris 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 (29 أراء)

عند km 4.285

الاطلاع على الفندق
جميع فنادقنا في Ulaanbaatar

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.