メルキュールロンドンブルームズベリー 4 つ星

Stayed one night and been trying to sleep since 10pm but the horrendous noise from generators make this impossible. Been told I cannot change rooms as they are full. But then did I really want to traipse around a 7floor hotel 11pm repacking my luggage , boots , coat , laptop in my pyjamas? I have been offered earplugs and I am in some relief. So... do not stay here unless you are guaranteed a room facing away from noisy generators. Take some ear plugs from reception just in case . Not a happy customer 😡. Got work meetings next day. Be warned!

Check in was simple and lift to the very clean quiet room. Room was farily modern and shower was nice and hot. Breakfast was decent enough with good a enough selection of what you would expect. Great location, only 10 minutes walk to Euston Station and we walked to Oxford Street and Soho with no problems

Heating was broken, we got a small electrical heater in the room instead. Room temperature at arrival was 14,5 degrees celcius. Not really comfortable if you want a shower after a late arrival. Bathroom very small, old bathtub with broken knobs and shower head. Small sink. Toilet cramped in corner Room , doors , carpet, small desk, everything gave a worn out impression Bed was ok Bit noises from other rooms during the night. Staff was friendly. But nevertheless , not an hotel i can recommend.

立地は申し分ありません。その立地と価格から基本満足しています。 ただ、敢えて指摘させて頂けるなら下記改善を希望します。 ①デスクの椅子が汚れすぎ ②USBの充電ポートが欲しい ③ユニバーサル対応の電源ポートにして欲しい フロント対応は適切でしっかりされていると感じました。上記が改善されれば､数ブロック先にある大手グローバルホテルチェンと比較しても貴ホテルを選択すると思います。

Checked in and the lady serving me asked for a card for security against the room. She said it was in case I trashed the room or stole something……! I was flabbergasted. I have stopped here several times. But won’t be stopping here again. I spoke with the manager and she was even ruder. She said it was company policy to protect the room from being damaged. I asked for a copy of this and it wasn’t available. I’d give this Mercure a wide birth ….! No where near any attractions….! Better hotels in the area with polite staff and managers Breakfast was cold but should have been hot and not hygienic re how food was presented……! Coffee wasn’t even hot. Staff using their hands to transfer food. Mercure should investigate this franchise as it’s below what you expect from a chain hotel Stop here at your own peril Hotel room was very small and noisy from road outside Shocking hotel experience