Raffles London at The OWO 5 stelle

Giudizio clienti (Valutazione ALL) 4.8/5 911 recensioni

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Raffles London at The OWO - Image 1
Raffles London at The OWO - Image 2
Raffles London at The OWO - Image 3
Raffles London at The OWO - Image 4
57 Whitehall, SW1A 2BX LONDRA, Regno Unito

Descrizione

I plus dell'hotel

  • Un monumento alla cultura

  • Una posizione impareggiabile

  • Un palco spettacolare per celebrazioni entusiasmanti

  • Un nuovo epicentro della scena culinaria della capitale

  • Un santuario urbano per il benessere olistico

Le nostre sistemazioni

Posizione dell'hotel

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDRA
Regno Unito

Coordinate GPS:51.50553, -0.12601

Telefono

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.8/5  911 recensioni

Lusso e coccole

Giudizio clienti 4.5/5

Anonimo Coppie - Avvisi confermati di ALL

Palazzo strepitoso, accoglienza fantastica (il concierge ci ha fatto visitare tutto il palazzo), ottimo cibo. Unica pezza la stanza (n.433) molto angusta, con la balconata che ostruiva la vista esterna e faceva sentire un po' in gabbia

Dear Mr D., Warm greetings from Raffles London at The OWO, I do hope this e-mail finds you well. Firstly, I would like to thank you for taking the time to provide us with your feedback following your recent stay with us. Your insights allows our team here at Raffles to consistently review both our service and product offering to ensure that we strive to delight our guests. It is with this in mind, truly disappointing to see that your room has negatively impacted your overall stay with us. Due to the storied history of our building and its historical listing, we do have many different room layouts and views across the property. It is regrettable that the room you were allocated in did not match your expectations of our property. We acknowledge that you have chosen our hotel for your special celebration and we can only imagine the frustration you have shared. At Raffles London, the satisfaction of our guests is our priority and we try our utmost to ensure that our guests feel comfortable in their room throughout the stay. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. Yours Sincerely, Florian Mendes Assistant Front Office Manager

Magnifico Hotel e ottimi servizi !

Giudizio clienti 5.0/5

Anonimo Famiglie - Avvisi confermati di ALL

Hotel elegante e raffinato in un palazzo storico che da solo merita il viaggio! Camera accogliente e impeccabile, personale efficiente e vasta scelta di ristoranti di qualità. In più vanta una posizione centrale, comodo con la metropolitana per visitare le maggiori attrazioni. Infine, dettaglio non da poco, entrando siamo stati avvolti dall’atmosfera del Natale che si respirava in ogni angolo con meravigliosi addobbi ! Esattamente ciò che volevamo! Grazie!

Dear Mrs. Z., Warm greetings from The Old War Office, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our legendary service. I am delighted to hear that you have enjoyed your stay with us. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your stay with us. On behalf of all of our Team here at Raffles London, we would like to extend our most sincere gratitude once again for your feedback. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. Wishing you a pleasant day ahead. Yours sincerely, Pauline Sainson Assistant Front Office Manager

Splendido Hotel nel Cuore di Londra

Giudizio clienti 4.0/5

Giangiorgio G. Famiglie - Avvisi confermati di ALL

Ho soggiornato 3 notti presso il vostro hotel. Tutto molto bene tranne una cosa. La colazione è da rivedere.

Dear Mr G., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our legendary service. I am delighted to hear that you have enjoyed your stay with us. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your time with us. I would also like to extend our gratitude in the constructive feedback you have provided regarding the breakfast experience. Your insight is of great value to us and taken very seriously to continually strive to improve our service. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. Wishing you a pleasant day ahead. Florian Mendes Assistant Front Office Manager

Buon soggiorno

Giudizio clienti 3.5/5

Anonimo Famiglie - Avvisi confermati di ALL

Purtroppo ci è stata riservata una stanza, prenotata per 3 persone, che non poteva essere adibita per 3. Ci siamo ritrovati con un letto matrimoniale e tutto il necessario per un bebè ( culla, fasciatoio ecc ecc) per nostra figlia di 6 anni.

Dear Mr L., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our legendary service. I am delighted to hear that you have enjoyed your stay with us. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your time with us. I would also like to extend our gratitude in the constructive feedback you have provided. Your insight is of great value to us and taken very seriously to continually strive to improve our service. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. Wishing you a pleasant day ahead. Florian Mendes Assistant Front Office Manager

Servizio eccellente

Giudizio clienti 4.5/5

Christina G. Azienda - Avvisi confermati di ALL

Sono stata riconosciuta e salutata con il mio nome ad ogni angolo della struttura. Servizio molto attento ma non evasivo

Dear Ms G., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our legendary service. I am delighted to hear that you have enjoyed your stay with us. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your time with us. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home Wishing you a pleasant day ahead. Yours sincerely, Amandine Breteau Assistant Front Office Manager

Altri utenti web che hanno valutato il nostro hotel

  • 218 recensioni 9.5/10 Posizione
  • 290 recensioni 8.6/10 Camera
  • 620 recensioni 9/10 Servizio
  • 264 recensioni 9.5/10 Servizi
  • 190 recensioni 9.5/10 Atmosfera
  • 182 recensioni 8.3/10 Cibo
  • 84 recensioni 9.7/10 Area benessere
  • 82 recensioni 8.3/10 Comfort

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