Sofitel Londra St James 5 stelle

My daughter and I spent 7 nights at the Sofitel St. James. From the moment we arrived to our check-out time, the staff did everything they could to make our stay enjoyable. The bedroom was wonderful - lots of room, tea/coffee service, comfortable beds, nightly turndown, double closets, and a spacious bathroom. We ate dinner in the lounge area on our first night - burgers and service were great. The front desk and concierge service were extremely helpful, explaining services available, providing directions and getting us transportation as needed. Morning breakfast was terrific - a generous buffet with optional menu items cooked to order, in such a pretty space. All that in the most convenient location to explore London! It was a 15-20 minute walk to most London sites, shopping, casual and more formal restaurants, Picadilly Circus, Trafalgar Square, Buckingham Palace, Parliament Square and Big Ben, and the Thames River. So close to everything but a quiet, safe hotel in a very pretty neighborhood. We had a very enjoyable stay at the Sofitel and would highly recommend to others.

We have stayed in plenty of Sofitel hotels and usually find them excellent in every way, a premium cost but value for money - eg the Sofitel at T5 Heathrow is consistently one of the best hotels we stay in fairly regularly. Lafayette Square in Washington DC is utterly excellent. We can even justify super expensive places like Fairmont hotels (the incomparable Copley Plaza in Boston) and our several visits a year to Le Manoir Aux Quat Saisons because we feel we get fair value for money. Sadly I cannot square £604 for 1 night bed and breakfast at this hotel with being value for money on this occasion. Room 635 is rather small and initially very impressive design wise but there are chips and scuffs on a lot of the furniture and quite a bit of dust on and behind the bedside cabinets. There is also a 1inch black mark/scrape on the bath enamel. This may sound like minor gripes but remember they charged me £604 for 1 night so they’ve set a very high bar for themselves and really that means it’s perfection or bust. Not even a packet of biscuits with the tea and coffee tray - at £604 a night, come on, how mean spirited can you get? The bed was comfy and up to usual Sofitel standard however. All the staff were lovely I must say but service at breakfast was slow given how long it took my wife’s pancakes to come out. Had I paid £38 on the morning I’d have been even more sorely disappointed by the luke-warm full English buffet (although I was pleased to see black pudding, streaky bacon is never welcome) with cold plates - is a plate warmer and a couple of bain marie’s too much to expect?! Also given how slow food was coming out I chose the scrambled eggs rather than request fried which I’d have preferred as there’s no way they’d have come in a reasonable time. The location is excellent but that alone cannot justify the crazy room cost - I’m sorry but the generosity, warmth and sumptuousness you really want and expect at this price point in a supposedly 5 star hotel was missing. A real shame but this hotel over promised, over priced and under delivered for us.

We frequent the Sofitel brand, and the London Sofitel is one of the best. First, the location could not be better. Close to Trafalgar Square, Buckingham Palace, and the Picadilly tube stop. Rooms are comfy and blissfully quiet. Climate control was good, we could keep the room as cool as we wanted. The staff is top notch. Everyone is friendly and helpful. The concierge was the best, super helpful and made our stay great. Thank you SO much. Breakfast is excellent, beautiful location, good selection of food, and very nice staff. Housekeeping was great. If I had to give one negative, the bar could be better. It's kind of a cramped area, low ceiling, claustrophobic, and on the weekend it was kind of a tragically hip crowd with loud house music. Not sure what sort of vibe it's going for, but it doesn't really work for me. The staff was good, just the ambiance wasn't to my taste. All in all, I would never stay anywhere else in London, and kudos to the staff here for always making my stay great!

Hotel in ottima posizione, molto pulito e personale cortese e disponibile.

Ottimo hotel in posizione ideale per girare a piedi e comunque vicino ai mezzi Personale gentilissimo e colazione abbondante Camere comodo necessitano solo un po’ di pulizia più accurata