Sofitel Londra St James 5 stelle

Giudizio clienti (Valutazione ALL) 4.7/5 2.628 recensioni

I plus dell'hotel

  • Camere splendidamente progettate da Pierre-Yves Rochon

  • La certificazione ALLSAFE rappresenta i nostri standard di pulizia e prevenzione

  • Esperienze culinarie iconiche, tra cui cenoni stellati Michelin dello chef Anthony Demetre

  • Posizione impareggiabile a pochi passi da le migliori attrazioni di Londra

  • Grade II listed building with original features

Hotel approvato ALLSAFE

Le nostre sistemazioni

Scoprite la ricca tavolozza di colori, la sofficità del lussuoso letto, l'alta tecnologia e i prodotti Hermès in ognuna delle 183 camere di lusso. Le camere Family sono facilmente ottenibili prenotando una camera comunicante.

Posizione dell'hotel

Sofitel Londra St James

6 Waterloo Place
Regno Unito

Coordinate GPS:51.50732, -0.132397

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Benessere
  • Aria condizionata
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni
Vicino alla proprietà
  • Parcheggio

Wild Honey St James

Nel ristorante stellato Michelin, Wild Honey St James, lo chef Anthony Demetre coniuga le classiche tecniche di cucina francese con i migliori prodotti di stagione britannici. Il ristorante è aperto per pranzo e cena, dal martedì al sabato.

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Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.7/5  2.628 recensioni

Giudizio TripAdvisor  5.0/5  316 recensioni

Certificato d'eccellenza 2023

Beautiful hotel in the BEST location for exploring London!

Punteggio Tripadvisor 5.0/5

Jeanne H Recensione certificata TripAdvisor

My daughter and I spent 7 nights at the Sofitel St. James. From the moment we arrived to our check-out time, the staff did everything they could to make our stay enjoyable. The bedroom was wonderful - lots of room, tea/coffee service, comfortable beds, nightly turndown, double closets, and a spacious bathroom. We ate dinner in the lounge area on our first night - burgers and service were great. The front desk and concierge service were extremely helpful, explaining services available, providing directions and getting us transportation as needed. Morning breakfast was terrific - a generous buffet with optional menu items cooked to order, in such a pretty space. All that in the most convenient location to explore London! It was a 15-20 minute walk to most London sites, shopping, casual and more formal restaurants, Picadilly Circus, Trafalgar Square, Buckingham Palace, Parliament Square and Big Ben, and the Thames River. So close to everything but a quiet, safe hotel in a very pretty neighborhood. We had a very enjoyable stay at the Sofitel and would highly recommend to others.

Cannot justify the cost for what you get

Punteggio Tripadvisor 3.0/5

G_O_C479 In coppia - Recensione certificata TripAdvisor

We have stayed in plenty of Sofitel hotels and usually find them excellent in every way, a premium cost but value for money - eg the Sofitel at T5 Heathrow is consistently one of the best hotels we stay in fairly regularly. Lafayette Square in Washington DC is utterly excellent. We can even justify super expensive places like Fairmont hotels (the incomparable Copley Plaza in Boston) and our several visits a year to Le Manoir Aux Quat Saisons because we feel we get fair value for money. Sadly I cannot square £604 for 1 night bed and breakfast at this hotel with being value for money on this occasion. Room 635 is rather small and initially very impressive design wise but there are chips and scuffs on a lot of the furniture and quite a bit of dust on and behind the bedside cabinets. There is also a 1inch black mark/scrape on the bath enamel. This may sound like minor gripes but remember they charged me £604 for 1 night so they’ve set a very high bar for themselves and really that means it’s perfection or bust. Not even a packet of biscuits with the tea and coffee tray - at £604 a night, come on, how mean spirited can you get? The bed was comfy and up to usual Sofitel standard however. All the staff were lovely I must say but service at breakfast was slow given how long it took my wife’s pancakes to come out. Had I paid £38 on the morning I’d have been even more sorely disappointed by the luke-warm full English buffet (although I was pleased to see black pudding, streaky bacon is never welcome) with cold plates - is a plate warmer and a couple of bain marie’s too much to expect?! Also given how slow food was coming out I chose the scrambled eggs rather than request fried which I’d have preferred as there’s no way they’d have come in a reasonable time. The location is excellent but that alone cannot justify the crazy room cost - I’m sorry but the generosity, warmth and sumptuousness you really want and expect at this price point in a supposedly 5 star hotel was missing. A real shame but this hotel over promised, over priced and under delivered for us.

Thank you for taking the time to share with us the feedback from your recent stay with us here at Sofitel London St James, the team were delighted to see that you enjoyed some elements of your stay but needless to say, it was disappointing that we fell short in some areas as well and could not deliver the complete experience on this occasion. I certainly understand how the price fluctuations in London at present can set the tone and expectation of a stay, and of course we really do strive to meet that regardless of the rates being sold in the city. We have taken on board your feedback concerning some of the details in your room, and shared with our Restaurant General Manager the comments made in relation to our Breakfast offer to see how we may be able to improve the buffet and service, and I am confident we will get this right by further fine tuning our experience here. Once again we really do appreciate the time you have taken to share this feedback in order for us to improve, and I do invite you to contact me directly to discuss further as I would like to see how we might be able to find a better resolution for you, in order to welcome you back here again in the future. Kindest regards Marie-Paule Nowlis General Manager

Another perfect stay

Punteggio Tripadvisor 5.0/5

BillGibson1 Recensione certificata TripAdvisor

We frequent the Sofitel brand, and the London Sofitel is one of the best. First, the location could not be better. Close to Trafalgar Square, Buckingham Palace, and the Picadilly tube stop. Rooms are comfy and blissfully quiet. Climate control was good, we could keep the room as cool as we wanted. The staff is top notch. Everyone is friendly and helpful. The concierge was the best, super helpful and made our stay great. Thank you SO much. Breakfast is excellent, beautiful location, good selection of food, and very nice staff. Housekeeping was great. If I had to give one negative, the bar could be better. It's kind of a cramped area, low ceiling, claustrophobic, and on the weekend it was kind of a tragically hip crowd with loud house music. Not sure what sort of vibe it's going for, but it doesn't really work for me. The staff was good, just the ambiance wasn't to my taste. All in all, I would never stay anywhere else in London, and kudos to the staff here for always making my stay great!

Bonjour Mr Gibson, Thank you for taking the time to share your wonderful experience at Sofitel London St James. We are delighted to hear that you found our location to be perfect, close to many attractions and London Underground stations close by. Our team, especially the concierge, truly appreciates your kind words and recognition of their excellent service. We are delighted that you enjoyed our breakfast and the attentive service provided by our team. We appreciate your feedback regarding the St James Bar. While we understand that the ambiance may not have been to your taste, we are glad that you found the staff to be good. We continuously strive to improve our offerings and guest experiences, and your comments will certainly be taken into consideration. We do also have alternative options for drinks at the bar in Wild Honey and La Terrasse too, weather permitting! Thank you for your loyalty and we look forward to welcoming you back to Sofitel London St James in the future, Best regards and merci, Marie-Paule Nowlis, General Manager

Ottima posizione

Giudizio clienti 5.0/5

Anonimo Famiglie - Avvisi confermati di ALL

Hotel in ottima posizione, molto pulito e personale cortese e disponibile.

Bonjour Sig.ra S., Merci per aver recensito il nostro hotel. Siamo lieti di sapere che abbia apprezzato l'ottima posizione dell'albergo e la pulizia delle camere e degli ambienti comuni. È fantastico, inoltre, che il nostro personale cortese e disponibile abbia contribuito a rendere il suo soggiorno ancora più piacevole. La soddisfazione dei nostri ospiti è la nostra priorità e siamo orgogliosi di aver soddisfatto le sue aspettative. Saremo lieti di poterla accogliere di nuovo presso il Sofitel London St James in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti. Sally-Ann Jenkinson, Director of Guest Experience

Siamo stati bene

Giudizio clienti 4.5/5

Giampiero Famiglie - Avvisi confermati di ALL

Ottimo hotel in posizione ideale per girare a piedi e comunque vicino ai mezzi Personale gentilissimo e colazione abbondante Camere comodo necessitano solo un po’ di pulizia più accurata

Bonjour M. C., Merci per averci fatto conoscere la sua opinione. Apprezziamo la menzione riguardo la posizione centrale in cui si trova l'hotel, situato in una zona ricca di luoghi di interesse e ottimamente servita dai mezzi pubblici, dunque una location ideale da cui partire alla scoperta delle bellezze della città. Ci scusiamo per le imperfezioni riscontrate nella pulizia della camera. Abbiamo immediatamente informato il responsabile del dipartimento di housekeeping in modo tale che possa prendere i provvedimenti necessari a garantire il rispetto dei nostri elevati standard qualitativi. La ringraziamo, infine, per aver sottolineato la gentilezza dello staff. Siamo certi che le sue parole saranno molto apprezzate. In attesa di poterla accogliere di nuovo presso il Sofitel London St James, le porgiamo i nostri cordiali saluti. Marie-Paule Nowlis, Direttrice generale

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 662 recensioni 9.9/10 Posizione
  • 810 recensioni 8.3/10 Camera
  • 1.425 recensioni 9.3/10 Servizio
  • 8 recensioni 7.1/10 Internet
  • 301 recensioni 7.9/10 Comfort
  • 284 recensioni 8.5/10 Colazione
  • 278 recensioni 9.3/10 Atmosfera
  • 270 recensioni 7.5/10 Cibo

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