Swissôtel Sarajevo

Swissôtel Sarajevo 5 estrellas

Nota de Tripadvisor 4.0/5 77 opiniones

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Extras del hotel

  • Labelled ALLSAFE

  • A 15-minute drive from Sarajevo International Airport

  • Adjacent to Sarajevo City Center, one of the largest shopping malls in Bosnia and Herzegovina

  • An interactive restaurant, a light-filled café and a laid-back lobby lounge

  • Four spacious meeting rooms including a large conference hall

Hotel aprobado por ALLSAFE

Localización del hotel

Swissôtel Sarajevo

VRBANJA 1
71000 SARAJEVO
Bosnia-Herzegovina

  • CENTROTRANS EUROLINES:  DOBRINJA MARIJIN DVOR

  • GRAS:  ILIDZA MARIJIN DVOR

  • En avión

    BUTMIR AIRPORT A 8,6 km /5,34 millas - Autobús Servicio de pago

  • En tren

    RAILWAY STATION A 1 km /0,62 millas

GPS:43.855233, 18.407165

Servicios hoteleros

Registro a partir de - Salida hasta

Resumen
En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Bienestar
  • Aire acondicionado
  • Wifi
  • Salas de reunión

Nuestros alojamientos

For business trips or family holidays in Sarajevo, feel like you have come home every time you stay in one of our 218 rooms and suites. Find inspiration in panoramic city views, surrounded by up-to-the-minute conveniences and soothing Swiss decor.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Valoración de TripAdvisor  4.0/5  77 opiniones

5* that welcomes you with a dirty room and toilet

Nota de Tripadvisor 2.0/5

Alen D Valoración certificada de TripAdvisor

There is simply no 5* quality here, nor the apology when they mess up. We literally had a dirty toilet when we got into our room, which I reported immediately. Even after the room was "cleaned", the toilet was still dirty. The same is with the room, as there was trash on the floor. There was no reply to my email. There was no price reduction as well. At the check-out, I waited for my car for 30 minutes. I ended up taking the keys myself and driving the car from the garage (to be clear, there is no option to park yourself, so the valet has to be used).

Awful experience

Nota de Tripadvisor 1.0/5

Annaweitz En familia - Valoración certificada de TripAdvisor

We chose the hotel for a three nights stay before driving to Montenegro thinking it would be one of the best options in Sarajevo. While we had relatively medium expectations as this isn’t a truly luxury brand the experience ended up being rather painful. The ambience is beyond depressing. The hotel seems to cater exclusively to mid range/low budget Middle Eastern guests (nothing in common with exclusive UAE or Oman properties). Consequently there is no alcohol on premises, no bars, no music, not even business travellers. Just a very non diverse set of guests who can’t afford going to other destinations We stayed in the executive suite which had a non functioning AC and no wifi. Incredible that we were given such a room considering that they had at least four others of the same category available. The issues were not fixed and we ended up moving to the same room category hours later. The hotel has enough staff for a motel, no concierge and more often than not one receptionist. Management is nowhere to be found. They are clearly cutting cost. Spa is reasonable but zero communication with staff, cheap oil generously used for the treatment making one want for it to be over Breakfast is equally disappointing. No fish, one choice of a fresh juice Location isn’t great either, 25 minutes walking distance from the city centre which is a lot for a relative small city. I’d never stay there again and regret not doing more research to find a better option in Sarajevo

Word-class property with amazing views - pity it’s a dry hotel

Nota de Tripadvisor 5.0/5

Will D En pareja - Valoración certificada de TripAdvisor

The Swissotel Sarajevo is truly a world class property. Built recently, the infrastructure is modern and the design sleek. Favorites include the privacy and size of rooms, the high tech lighting and service controls, and efficient valet parking. The spa was an actual spa, rather than a hotel with a jacuzzi calling itself a spa, and we loved our visit to the salt rooms, hammam, sauna, and indoor pool. The panoramic views from the room made us want to stay there all day! The breakfast was included and was also superb. The only downside, which is clearly stated on their website, is that the hotel is dry. I imagine that a cocktail bar and wine room offered to the same standard as the rest of the facilities that do exist would make for a truly exceptional destination. Will stay again!

Volvere

Nota de Tripadvisor 5.0/5

Ray4-BCN De negocios - Valoración certificada de TripAdvisor

Fantastico hotel. Moderno, limpio cuartos super espaciosos. Buena atención en el check in y en el check out. Desayuno fantástico. Me llamo la atención que un invitado pidio una cerveza y todo el hotel es alcohol free. Hotel excelente.

Dear Volvere, thank you for the time that you have taken to share your experience while staying at Swissotel Sarajevo, it is my great pleasure to see that we have meet your needs and expectations. Please be aware that the comment will be shared with the team as our number one goal is guest satisfaction. We are looking forward to welcome you back to our hotel. Best regards Emina Sehalic Fazlagic Cluster General Manager

Excelente!!!

Nota de Tripadvisor 5.0/5

bos71 En familia - Valoración certificada de TripAdvisor

Un hotel en pleno centro, hermoso con una habitación magnífica y un personal atento y amable volvería sin dudarlo, la cama el baño la comodidad espectacular..... el desayuno completo y en el mismo edificio de un mall .

Dear bos71, thank you for the time that you have taken to share your experience with us and our future guests. I am delighted to see that our team has meet and exceeded your expectations. As guest satisfaction is one of our main focuses, I am very happy to see when we are successful. The entire team is sending you best regards. Best regards Emina Sehalic Fazlagic Cluster General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 157 opiniones 9.3/10 Ubicación
  • 163 opiniones 7.8/10 Habitación
  • 201 opiniones 8.9/10 Servicio
  • 82 opiniones 8.5/10 Desayuno
  • 54 opiniones 5.7/10 Limpieza
  • 51 opiniones 9.1/10 Ambiente
  • 44 opiniones 7.9/10 Instalaciones
  • 24 opiniones 3.3/10 Relación Calidad/Precio

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