Fairmont Royal Palm Марракеш 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 890

Fairmont Royal Palm Марракеш - Image 1
Fairmont Royal Palm Марракеш - Image 2
Fairmont Royal Palm Марракеш - Image 3
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Описание

Особенности отеля

  • Потрясающий вид на поле для гольфа и Атласские горы

  • Семейный отель с очаровательным «Детским клубом» (500 м², бесплатно)

  • Дети в возрасте до 5 лет едят в ресторанах бесплатно.

  • Скидка 50% на питание для детей 6-12 лет, не распространяется на обслуживание в номере.

  • Поле для гольфа на 18 лунок, спроектированное американским архитектором Кэбеллом Б. Робинсоном

Наши номера

Расположение отеля

Fairmont Royal Palm Марракеш

Km 12 Route D Amizmiz
BP2470 МАРРАКЕШ
Марокко

GPS:31.51333, -8.0518

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 890

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 629

Сертификат качества 2023

Disappointing

Примечание: Tripadvisor 3.0/5

JavierHolguera Реальные отзывы TripAdvisor

I stayed six nights in March during the Ramadan season. Considering the price, the experience wasn't up to my expectations. On the plus side, the hotel is beautiful, and the outdoor area (swimming pool, gardens, etc.) is impressive. The staff was generally polite and attentive, and the food was mostly good. We hired a babysitter for our toddler who was very attentive, and our daughter quickly built rapport with her, which made things easier. On the negative side, a few things: - The day we arrived, we were offered a 'welcome drink', which we refused because we had to put our toddler to sleep during her daily nap. Nobody ever mentioned it again or tried to re-arrange. What is more worrying is some comments mentioned this as an "onboarding" to the hotel facilities, which we never had. It took a few days to get our heads around the place. Along with the fact that the shared areas were generally "empty" during the day, it added to a sense of "confusion" about how to make the best out of our stay. - More often than not, nobody was at either the Reception or the Concierge desks, particularly during the day (there were almost always people in the evening/night). This was quite surprising for a hotel in this category. - The spa and the farm were closed. We were looking forward to both. - Due to Ramadan, The Al Ain restaurant only offered a buffet at night. This was very disappointing, as we were effectively down to two options for dinner: Le Caravane and the Bar (with a somewhat limited menu). The website didn't warn about this. While it probably makes sense for someone fasting all day to have a large, copious dinner in the buffet, we pretend light dinners and paying for the buffet every other night didn't make sense - The website clearly states children don't pay for food in selected restaurants (including Le Caravane). We went with our toddler, and she had some food (we didn't), and the waiter charged us. When we contested, he told us that the offer was only applicable if we, too, had food. We argued with him, and he said he would charge our room whether we signed the bill or not, quite arrogantly. We had to take it up with his manager, who confirmed our understanding and refunded us — quite an unsavoury experience. - One of the days there was some kind of "Fairmonth festival". The setup was impressive, and the food in the various stalls was very good. Since all the restaurants were closed, we asked where our toddler could eat. We were told we could order room service free of charge, which we did. Unsurprisingly, the cost made it to the final bill, which we had to contest again. It was removed but left the impression that the hotel was trying to squeeze us at every opportunity. - It was annoying that the festival music continued past 1:00 AM, which is unacceptable for a hotel. - Breakfast was one of the best services in the hotel, with a lot of variety. One thing that wasn't great was having birds flying all over the food and sometimes even peaking on the cakes. Those birds have biological "needs", and I don't think they are civilised enough to spare the food. - For an international hotel, quite a few staff members barely spoke English. One gets the impression that you get a sub-optimal experience unless you speak French. All in all, I don't think I would want to come back or would recommend it to other people in my circle. I have been to similar resorts in different parts of the world (not Morocco). The staff typically gets out of their way to help you enjoy your experience since the moment you arrive, they are more visible when you need them, what you see on the website is what you get (and there aren't lots of "closed" services) and you feel you pay a premium price for a premium experience, which wasn't the case here. Perhaps we shouldn't have gone during the Ramadan. We will never know.

Ahti

Примечание: Tripadvisor 5.0/5

AhtiMeriniit Couples - Реальные отзывы TripAdvisor

Best service, amazing property and fabulos golf course just on hotel grounds. We were visiting Fairmont Royal Palm already third time and we will be defenetly back soon. We just love everything here. Best restaurants, excellent breakfast!

Outstanning Hotel

Примечание: Tripadvisor 5.0/5

andrewlack2023 Реальные отзывы TripAdvisor

We have just returned from a weeks break at this stunning hotel. We paid extra for a golf trip than the standard packages and are so glad we did. The hotel is truly exceptional in every way. Beautifully kept, great rooms, great food and the very best service. It was our first visit to Morocco and we will certainly return and can't wait to visit this hotel again. Highly recommended

Home

Примечание: Tripadvisor 5.0/5

Krzysztof S Реальные отзывы TripAdvisor

You know you are in the right place once you and your family feels like at home. Not only a holidays but true and amazing experience delivered by the entire team of Fairmont Royal Palm ! I wish to highlight some stars amongst the stars: Ahmed from the breakfast and lunch restaurant, Hind, Simo and Jabauri (i hope it is all written well), Maryam, Mhamed, Souad and all Housekeeping team ! Thank you from the bottom of our heart - see you soon i hope !

A little slice of paradise

Примечание: Tripadvisor 5.0/5

Dr J Реальные отзывы TripAdvisor

We were lucky enough to spend 10 days at this wonderful hotel. The Royal Palm is chic and stylish, yet comfortable and unpretentious. The food was sublime and the staff could not of been more friendly and efficient. We would like to mention two members of staff who went out of their way to make our stay special Ahmed Zoubin by day 2 knew our breakfast and lunch order. In the bar, Rashid was entertaining, knowledgeable and incredibly helpful. The ground’s immaculate, the swimming pools heaven and the golf course superb. A true slice of paradise. John & Elaine Jones

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Другие интернет-пользователи оценили наш отель

  • 200 Отзывов 8.8/10 Расположение
  • 294 Отзывов 8.7/10 Номер
  • 714 Отзывов 9/10 Сервис
  • 205 Отзывов 9/10 Удобства
  • 162 Отзывов 9.6/10 Атмосфера
  • 125 Отзывов 8.3/10 Комфорт
  • 108 Отзывов 8.3/10 Бассейн
  • 69 Отзывов 8.7/10 Завтрак

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