Novotel Марракеш Ивернаж 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 865

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Описание

Особенности отеля

  • Мини-бар в каждом номере

  • Красивый открытый бассейн

  • Бесплатный WIFI

  • Гостиничный ресторан Bazz'Art

  • Отель располагается в самом центре модного района Ивернаж

Наши номера

Расположение отеля

Novotel Марракеш Ивернаж

Rue Haroun Errachid, Quartier de l'hivernage
40020 МАРРАКЕШ
Марокко

GPS:31.622722, -8.002278

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Обслуживание в номере

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

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Рейтинг ALL  3.9/5  Отзывов: 865

Рейтинг TripAdvisor  3.5/5  Отзывов: 2 077

Terrible Novotel

Примечание: Tripadvisor 1.0/5

hamad1111222333 Деловые путешественники - Реальные отзывы TripAdvisor

This was a terrible stay I had in this novotel, since checking in until checking out. What I saw is an understaffed hotel, and although this is considered an international chain I couldn't communicate in english nor in arabic to explain my case of stay. Let alone sending email before reaching the city, which no one replies. on different note, since it is understaffed, no one replies on room service phone nor the reception, when reaching the reception physically everyone is there and claiming no one called. cleaning service is very shallow, they don't clean room's wc, and certinely they do not replace used on the ground towels. gaurage is very limited and narrow, they allocate 2 or 3 spots for the staff bikes. I can't describe what i felt in this hotel words are not enough! I do not wish anyone to try, I would've paid to go to marriott instead.

Accors' Biggest Embarrassment

Примечание: Tripadvisor 1.0/5

swayze2626 Реальные отзывы TripAdvisor

Building work going on in the hotel (which obviously creates noise - so impossible to rest during the day if needed), no advanced notice of the building works. Hotel significantly dated (possibly hence the building works?) including the bedroom. I've never known a 4* hotel which does not have irons in each room. All the previously noted hygiene concerns are valid and correct....birds nested on the bread at breakfast, stray cats wandering around your feet (fyi I'm a cat lover but don't expect this in a restaurant) and a cockroach that joined me at my table one evening for dinner. Zero interest from any staff to rectify any of this experience. Breakfast service is farcical... cereals, but no bowls or milk. Asked for milk and got bored of waiting so ate dry cereal. Had to ask for cups for the tea/coffee...again waited far too long. This was not a single experience but was a common theme throughout my 4 day stay. Accor just lost a Live Limitless Silver member based on this experience.

Please avoid this horrible hotel.

Примечание: Tripadvisor 1.0/5

Si M Реальные отзывы TripAdvisor

This hotel was the worst experience of my life. The staff were extremely rude, they messed up my booking and made me pay for another room. The room was dirty, outdated, one broken iron to be shared with all the guests in the hotel with a broken ironing board. The breakfast average. The reception staff who were the two aicha’s did not know how to speak. Despite asking for the manager she never came to speak to me but sat in a room giving me evils. I do not believe this is a part of novotel. Please do not book this hotel it ruined my holiday. No help with booking tours in the city.

Racist staff

Примечание: Tripadvisor 1.0/5

Roam22689735288 Реальные отзывы TripAdvisor

They are very racist ironically that Morocco is in Africa they don’t treat black people fairly. Pls avoid if you are black, they will compromise your safety unless you are lighter race you will. Go at you own risk but if you are a person of colour please be careful

Very disappointing for a Novotel

Примечание: Tripadvisor 3.0/5

Tourist31406353230 Семьи - Реальные отзывы TripAdvisor

I agree with many other reviews. First the good. Room was fine with lovely bathroom (loved separate bath & shower) and a separate toilet. Faced pool so quiet. Given a 3 for this reason alone. The bad - Apart from the nice waiters in the evening the service was awful. Reception was understaffed and when you did get to speak they could not care less, no recognition of being an Accor member. But that was nothing compared to the dreadful hygiene concerns. There were wild cats running everywhere, in the pool area and in the restaurant. We ate inside to try to avoid them but they even came inside the restaurant. There were birds flying around at breakfast eating the bread and staff did nothing. My daughter has a diary allergy and a hotel this size and rating couldn't provide ANY dairy free milk. Probably one of the worst Novotels I've stayed in and I could not recommend it. Poorly managed and let's hope with all the works going on it improves!

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Другие интернет-пользователи оценили наш отель

  • 408 Отзывов 8.5/10 Расположение
  • 610 Отзывов 5.1/10 Номер
  • 832 Отзывов 7.5/10 Сервис
  • 15 Отзывов 7.1/10 Интернет
  • 319 Отзывов 4.6/10 Комфорт
  • 283 Отзывов 7.3/10 Завтрак
  • 241 Отзывов 5.3/10 Чистота
  • 184 Отзывов 4.7/10 Атмосфера

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