Fairmont Royal Palm Marrakech 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 956 件のレビュー

Fairmont Royal Palm Marrakech - Image 1
Fairmont Royal Palm Marrakech - Image 2
Fairmont Royal Palm Marrakech - Image 3
Fairmont Royal Palm Marrakech - Image 4

説明

ホテルのその他の情報

  • Sweeping views of the golf course and the Atlas Mountains

  • Family-friendly, hotel with an enchanting 500 sqm Kids' Club (complimentary)

  • Children under 5 years old eat complimentary at the restaurants.

  • 50% off on dining options for children aged 6-12, not applicable for the In-Room Dining menu.

  • An 18-hole golf course designed by renowned American Architect Cabell B. Robinson.

当ホテルの客室

ホテル所在地

Fairmont Royal Palm Marrakech

Km 12 Route D Amizmiz
BP2470 MARRAKECH
Morocco

GPS:31.51333, -8.0518

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  956 件のレビュー

トリップアドバイザーの評価  4.5/5  1,914 件のレビュー

2024エクセレンス認証

Small annoyances

トリップアドバイザーの評価 3.0/5

RobertSmith2014 トリップアドバイザー認証口コミ

Overall a good stay, with highlights being the setting, pools and room. The trip was a 3* not 5* review though due to small annoyances that can easily be rectified. Firstly, the incessant buzzing of golf buggies up and down the paths, which are entirely disproportionate to need. We seemed to have to jump onto the grass to avoid yet another buggy multiple times for a simple one minute walk to reception. Secondly, the mattresses seem very old and soft. Thirdly, and most annoyingly, the restaurants provide free carafe's and glasses of tap water at breakfast, but at dinner refuse to give any water other than entirely unsustainable and ridiculously expensive bottled water, most of which is imported from a different continent. This is an absurd throwback to hotels from 25 years ago and desperately poor practice. Please reconsider this policy here, and if it is in operation in other hotels, across the board.

Breakfast service

トリップアドバイザーの評価 5.0/5

Maps45084755526 トリップアドバイザー認証口コミ

Ahmed & Laila as part of the breakfast team have been so helpful during our stay. Both are always attentive to our needs and would always greet us with a warm welcome. They are both a huge credit to the team and deserve all the success that comes their way.

Dear Valued Guest, Thank you for sharing your experience. We’re delighted to hear that Ahmed and Laila made such a positive impression during your stay. Your compliments will be shared with them, and we’re certain they’ll be thrilled to know they contributed to making your experience memorable. We look forward to welcoming you back for more delightful mornings with us! Kind Regards,

Zak the star!!!

トリップアドバイザーの評価 5.0/5

Jan O トリップアドバイザー認証口コミ

Zak from the pool has been brilliant and constantly goes above and beyond to ensure we are well looked after and have everything we need. During our trip he has always made us feel welcome and nothing ever seemed too much for him!! Zak is a great asset to the Fairmont Royal Palm hotel! Thanks for everything Zak!!

Dear Valued guest, Thank you for your kind words about your experience at the pool. We’re thrilled to hear how Zakaria’s dedication and attentiveness made such a positive impact on your stay! We look forward to welcoming you back to the Fairmont Royal Palm Marrakech for another memorable stay! Kind regards,

Relaxing family holiday!

トリップアドバイザーの評価 5.0/5

Mrs P トリップアドバイザー認証口コミ

The staff at Fairmont went above and beyond, making us feel truly welcomed and attended to in every way. A special thanks to Zakaria, whose warm hospitality and genuine kindness added a memorable personal touch to our stay. He was always ready to assist, offering valuable insights about the property and the local area and ensuring we had everything we needed for an unforgettable experience. Zakaria’s attention to detail and dedication to guest satisfaction truly elevated our stay, making our family feel like valued guests.

Dear valued guest, Thank you very much for sharing your delightful experience. We’re thrilled to hear that our team, especially Zakaria, helped make your stay memorable. His dedication to ensuring each guest feels valued is something we deeply appreciate, and it’s wonderful to know that he contributed to making your family’s experience truly exceptional. We look forward to welcoming you back for more unforgettable memories. Warm regards,

Wonderful hotel

トリップアドバイザーの評価 5.0/5

Nicola C トリップアドバイザー認証口コミ

Wonderful time! Completely blew my expectations. Amazing rooms and facilities. The pool was incredible for the family. And the service especially, Zakaria did everything to help us and ensure a fantastic time by the pool. A must visit if you are in Marrakesh and want to relax by the pool looking at the stunning Atlas Mountains. We will be back!

Dear Valued Guest, Thank you for sharing your wonderful experience with us! We're thrilled to hear that your time at the Fairmont Royal Palm Marrakech exceeded your expectations. It's fantastic that you enjoyed our rooms and facilities, as well as the pool. We're especially grateful for your kind words about Zakaria. Our team is dedicated to providing exceptional service, and it's rewarding to know that Zakaria contributed to your enjoyable stay. We look forward to welcoming you back for another relaxing visit. Kind Regards,

との提携 TripAdvisor

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