Fairmont Royal Palm Marrakech 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 991 件のレビュー

Fairmont Royal Palm Marrakech - Image 1
Fairmont Royal Palm Marrakech - Image 2
Fairmont Royal Palm Marrakech - Image 3
Fairmont Royal Palm Marrakech - Image 4

説明

ホテルのその他の情報

  • Sweeping views of the golf course and the Atlas Mountains

  • Family-friendly, hotel with an enchanting 500 sqm Kids' Club (complimentary)

  • Children under 5 years old eat complimentary at the restaurants.

  • 50% off on dining options for children aged 6-12, not applicable for the In-Room Dining menu.

  • An 18-hole golf course designed by renowned American Architect Cabell B. Robinson.

当ホテルの客室

ホテル所在地

Fairmont Royal Palm Marrakech

Km 12 Route D Amizmiz
BP2470 MARRAKECH
モロッコ

GPS:31.51333, -8.0518

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  991 件のレビュー

トリップアドバイザーの評価  4.7/5  2,245 件のレビュー

2025エクセレンス認証

Extremely Poor Customer Service

トリップアドバイザーの評価 1.0/5

danieljX8867RM トリップアドバイザー認証口コミ

Extremely bad experience with Fairmont Marrakech. There was an error with the online booking form which meant the wrong room type and dates had been populated. I let the hotel know immediately and they refused to change the booking well in advance of my stay. Instead of changing the reservation the hotel still charged me for the incorrect booking. Extremely bad practice and I will take this up with my legal representative. Avoid this hotel at all costs.

Golf course was greate

トリップアドバイザーの評価 5.0/5

Seaside46001556046 トリップアドバイザー認証口コミ

Very good golf Course and personal was friendly Although the Hotel staff did not allow us to enter the Hotel draw money for Taxi Was Quite rude

Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the golf course and appreciated the friendliness of our team. Please accept our sincere apologies for the inconvenience you experienced when attempting to enter the hotel. At the time, the property was privatized, which unfortunately limited access and led to this situation. We are truly sorry for any discomfort or unpleasant feeling this may have caused. We hope to have the opportunity to welcome you back. Kind Regards,

Beautiful hotel with attentive service

トリップアドバイザーの評価 5.0/5

N P トリップアドバイザー認証口コミ

Beautiful hotel set in stunning gardens. Service is extremely attentive and friendly. There is a large spread at breakfast to cater for all tastes. Otherwise we found the food in the restaurants to be expensive. We had very attentive and good service from Souad and Aziza in the housekeeping team, they checked to see if we needed any items, left us extra coffee pods and they also found a pool floatie for my son, which he really enjoyed playing with.

Dear Valued Guest, Thank you very much for taking the time to share your feedback. We are delighted to know that you enjoyed the beauty of the hotel, our gardens, and the attentive and friendly service. We truly appreciate your kind words regarding Souad and Aziza, they will be very proud to know they contributed to your family’s enjoyment. Thank you once again for your valuable feedback. We look forward to welcoming you back again very soon. Kind Regards,

Excellente

トリップアドバイザーの評価 5.0/5

458wdk トリップアドバイザー認証口コミ

Hassan and samir the best ever waiters we met so nice accommodate all the team with a big smile and big heart best ever we saw

Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to know that Hassan and Samir made such a positive impression and that their dedication contributed to your experience. Your kind words about the entire team truly mean a lot to us, and we will be happy to share your compliments with them. We look forward to welcoming you back again very soon. Kind Regards,

Great host- Hassan

トリップアドバイザーの評価 5.0/5

Madina T トリップアドバイザー認証口コミ

Hassan was a great host and really welcoming. He was very attentive to what we needed and truly deserves the best! Thank you for the amazing service.

Dear Valued Guest, Thank you very much for your kind feedback. We are delighted to hear that Hassan provided such a warm and attentive service and made you feel truly welcome. Your compliments will be shared with him with great pleasure, and he will be very proud to know that his dedication made a difference to your experience. We look forward to welcoming you back again very soon. Kind Regards,

との提携 TripAdvisor

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