Sofitel Marrakech Palais Imperial & Spa 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,339 件のレビュー

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Sofitel Marrakech Palais Imperial & Spa - Image 4

説明

ホテルのその他の情報

  • アトラス山脈、プール、または庭園の景色をご覧いただけるベッドルームとスイートルーム

  • 週末/特別な夜を除き、ホテルのお客さまに無料でご利用いただける So Lounge

  • 屋外エリア:庭園、リヤド、プールの周りにあるベッド、プールのバトラーをご利用いただけます

  • 4 ~ 12 歳のお子様に最適のキッズスイートルームとキッズプール。

  • 空港から 15 分、ジャマエルフナ広場から 10 分、モダンな街

当ホテルの客室

ホテル所在地

Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 マラケシュ
モロッコ

GPS:31.62175, -8.002805

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,339 件のレビュー

トリップアドバイザーの評価  4.4/5  9,843 件のレビュー

Good

トリップアドバイザーの評価 5.0/5

Kirk D トリップアドバイザー認証口コミ

Nouhaila was fantastic. Very attentive and made my experience in Marrakech that much better and especially at the palais darkoum.

Wonderful stay – outstanding service, spa & dining

トリップアドバイザーの評価 5.0/5

Nisha R トリップアドバイザー認証口コミ

Wonderful stay – outstanding service, spa & dining We had a truly wonderful stay at Sofitel Marrakech. From start to finish, everything exceeded our expectations. The spa was absolutely amazing. We had incredible treatments by Shauna and Ilham, and our hammam treatment with Asma was exceptional – relaxing, professional, and truly memorable. My husband and I also had fantastic evenings at L’Orangerie. Every night there was live entertainment with a brilliant dancers and an incredibly talented singer who performs in multiple languages. The atmosphere each evening was vibrant and elegant. The staff at L’Orangerie are outstanding – the waiters are professional, attentive, and genuinely top-quality. A special mention to Nadia, the hostess, who does an amazing job maintaining such a high standard of service and ensuring guests feel truly looked after. We stayed on a half-board basis, and the food was of Michelin-level quality. Every evening was something we genuinely looked forward to, both for the cuisine and the experience. A perfect stay – we would absolutely return and highly recommend Sofitel Marrakech.

Orangerie

トリップアドバイザーの評価 5.0/5

Stay45711975574 トリップアドバイザー認証口コミ

L'endroit est absolument merveilleux Thank u so much Nadia and imane for the service ❤️❤️❤️ We will be back soon my friend and I enjoyed it

Ok hotel - but with major flaws

トリップアドバイザーの評価 2.0/5

Andy R トリップアドバイザー認証口コミ

Rooms required a long walk from the lobby and had major issues with club music that played till after 11 pm every night. Very poor dinner / drinks options during the winter and nothing for older kids to do.

Becareful and think twice if you want to make any reservations in this hotel, there are a lot of nice hotel in Marrakech

トリップアドバイザーの評価 1.0/5

Jay I トリップアドバイザー認証口コミ

I am a Platinum Accor membership and as Platinum member entitle guarantee room availability up to 2 days before I check in… And I booked 2 rooms for 2 nights of this hotel few months ago (if Im not mistaken around 3-4 months ago)… and with the conditions PAYMENT AT THE HOTEL (my reservations is PRJDBNTS)… This morning 24 dec 2025, the hotel called me when I was sleep, 8:45 am, and I couldnt received the called and at around 10 am the hotel suddenly cancelled my reservations on 26 dec 2025, which is 2 days later, without any notice or warning… luckily I took a look at my Accor apps bec I just wanna check my point rewards with my stay week before… and I was shocked when I saw this hotel cancelled my reservations without any prior notice… and my reservations is for 2 days later, 26 dec 2025 and this morning is 24 dec 2025 they cancelled it… smh 🙂‍↔️🙂‍↔️🙂‍↔️ I email the hotel and the respons not meet any of the term and conditions of my Accor PLATINUM Membership… the hotel replied me said that this morning alrdy called me 3 times and no respons from me… Me and my family just flew 16 hours to Lisbon and the hotel called me at 8:45 am and suddenly 10 am cancelled my reservations and the hotel said that alrdy sent email to me but I never received any email or any messages or any WhatsApps or any notice from this hotel… and I checked in my Accor apps that the price of this hotel increase around almost 3 times… it seems this hotel look for excuses and want me to pay more money if I still wanna stay there… the hotel replied to me with excuses that they cannot charged my credit card… the hotel forgot that I booked the hotel with the conditions PAYMENT AY THE HOTEL and with my credit card number as guarantee and with my PLATINUM MEMBERSHIP… I didnt wanna argue with this kind of people because me and family come here not to arguing but we come here for a nice and peace holidays… there are a lot of nice hotel in Marrakech… So guys… becareful and think twice if u guys want to stay at Sofitel Marrakech… And… what for I join Accor membership until I got Platinum…??? 🤷‍♂️🤷‍♂️🤷‍♂️

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,072 件のレビュー 9.5/10 ロケーション
  • 1,212 件のレビュー 7.7/10 客室
  • 4,627 件のレビュー 9.1/10 サービス
  • 19 件のレビュー 7.6/10 インターネット
  • 1,136 件のレビュー 9.3/10 雰囲気
  • 986 件のレビュー 8.6/10 料理
  • 974 件のレビュー 9.5/10 朝食
  • 645 件のレビュー 8.5/10 プール

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