Sofitel Marrakech Palais Imperial & Spa 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,418 件のレビュー

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Sofitel Marrakech Palais Imperial & Spa - Image 1
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Rue Harroun Errachid, Quartier de l hivernage, 40000 マラケシュ, モロッコ

説明

ホテルのその他の情報

  • アトラス山脈、プール、または庭園の景色をご覧いただけるベッドルームとスイートルーム

  • 週末／特別な夜を除き、ホテルのお客さまに無料でご利用いただける So Lounge

  • 屋外エリア：庭園、リヤド、プールの周りにあるベッド、プールのバトラーをご利用いただけます

  • 4 ～ 12 歳のお子様に最適のキッズスイートルームとキッズプール。

  • 空港から 15 分、ジャマエルフナ広場から 10 分、モダンな街

当ホテルの客室

ホテル所在地

Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 マラケシュ
モロッコ

GPS:31.62175, -8.002805

電話番号
ファックス +212 5244-20505

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,418 件のレビュー

トリップアドバイザーの評価  4.4/5  9,871 件のレビュー

Nice

トリップアドバイザーの評価 5.0/5

Adham R トリップアドバイザー認証口コミ

It s very beautiful place to have rest white your coffe or the this is my first time in sofitel the personel is so kind and helpful thanks every one (zohra saber hajar jawad wassif ilham noha aya)....

Dear Mr. Adham, Thank you very much for your kind words. We are delighted that you enjoyed your first experience at Sofitel and that Zohra, Saber, Hajar, Jawad, Wassif, Ilham, Noha, and Aya took such good care of you. We look forward to welcoming you back soon. Ikram Jarid - Director of Operations

Sofitel

トリップアドバイザーの評価 5.0/5

Jutta J トリップアドバイザー認証口コミ

Very nice hotel with perfect service . The staff is verry polite and helpfull! Verry comfottable rooms all the time clean.hajar Amine sabir Kamal jaaud wasif hanane aya yassir ousama walid ilhame fatima

Dear Mr. Juttaj, Thank you very much for your wonderful review. We are thrilled that you enjoyed your stay and appreciated the comfort of your room and the attentive service provided by Hajar, Amine, Sabir, Kamal, Jaoud, Wassif, Hanane, Aya, Yassir, Oussama, Walid, Ilhame, and Fatima. Your kind words mean a lot to our team. Ikram Jarid - Director of Operations

Wonderful

トリップアドバイザーの評価 5.0/5

Katie R トリップアドバイザー認証口コミ

Beautiful setting, very relaxing with lovely sun and coffee and lovely service from Zohra.

Dear Guest, Thank you very much for your wonderful feedback. We are delighted to know that you enjoyed our beautiful and relaxing setting, along with the sunshine, coffee, and attentive service. A special thank you for highlighting Zohra’s lovely service. Your kind words will certainly be shared with her and the team, as they are a great source of pride and motivation. We truly look forward to welcoming you back soon for another relaxing experience at Sofitel Marrakech Palais Impérial & Spa. Ikram Jarid – Director of Operations

Really good

トリップアドバイザーの評価 5.0/5

FieldFace トリップアドバイザー認証口コミ

Came for a work trip and this place is amazing the rooms are massive and if a high quality. The pools are fantastic and the dinning and bar options are top notch

Dear Guest, Thank you very much for taking the time to share your experience following your stay at Sofitel Marrakech Palais Impérial & Spa. We are delighted to read that your business trip turned into such a pleasant experience and that you enjoyed the spacious, high-quality rooms, our pools, as well as the dining and bar offerings. Your kind words truly reflect the standards of comfort and refinement we strive to provide our guests, whether traveling for work or leisure. It would be a pleasure to welcome you back on a future visit to Marrakech. Ikram Jarid – Director of Operations

Four night stay at Sofitel Marrakech

トリップアドバイザーの評価 3.0/5

moman77 トリップアドバイザー認証口コミ

I stayed at the Sofitel Marrakech for four nights and came away with mixed feelings. The hotel itself is very nice, and the location is excellent — close to the main square and conveniently central for getting around Marrakech. I arrived a few hours early, and the staff politely explained that the hotel was very busy and check-in is at 3pm. This was completely fair. We had lunch by the pool, and when I returned to reception around 2pm, I was told that our room was ready. We stayed in a Junior Suite with a balcony overlooking the road. While the room was spacious and comfortable, it’s worth noting that this side can be quite noisy at times. The staff were generally very polite; however, some did not speak English. On a few occasions, when we asked for something, staff would respond with yes or okay but nothing would follow. It was only when we managed to speak to someone who spoke English or spoke to someone else that the issue was resolved. My biggest frustration relates to the pool facilities. When booking, the hotel website advertises three pools, including an indoor pool. However, it is not made clear that the indoor pool is part of the spa and costs around £20 to use each time, unless you book a spa treatment, in which case you can use it for one hour before or after. While I don’t have an issue with being charged, I feel this information should be clearly stated on the website, as I have never stayed at a hotel that charges separately to use its pool. That said, I did use the indoor pool once, and it is very nice — warm, relaxing, and well maintained. Of the outdoor pools, the main pool is not heated. The smaller heated pool can only be used between 10am–12pm and 3pm–6pm, which again is not clearly communicated on the website. Breakfast was included in our stay and was acceptable, though very French-focused. An Asian section would have been a welcome addition. We also had dinner once at SO Lounge, which I didn’t enjoy. The food was just okay, and the venue is more like a nightclub, with loud music and very low lighting, which isn’t ideal for a relaxed dinner. Overall, the Sofitel Marrakech is a nice hotel with a great location, and I didn’t experience any major issues beyond the above. However, for the price paid per night, I have stayed in better hotels with superior service and facilities at a lower cost.

との提携 TripAdvisor

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