モーベンピックマラケシュ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,149 件のレビュー

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モーベンピックマラケシュ - Image 1
モーベンピックマラケシュ - Image 2
モーベンピックマラケシュ - Image 3
モーベンピックマラケシュ - Image 4
Avenue Mohammed Vi Hivernage, 40000 マラケシュ, モロッコ

説明

ホテルのその他の情報

  • マラケシュ市の中心部、イヴェルナージュ地区に位置しています

  • 現代のオアシス

  • 3軒のレストランとバー

  • パレデコングレマラケシュへ直接アクセス

  • スパ、温水プール、ヨガスタジオ、キッズクラブ

当ホテルの客室

ホテル所在地

モーベンピックマラケシュ

Avenue Mohammed Vi Hivernage
40000 マラケシュ
モロッコ

GPS:31.6244222, -8.0157307

電話番号
ファックス +212 5243-39110

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,149 件のレビュー

トリップアドバイザーの評価  4.5/5  4,644 件のレビュー

2024エクセレンス認証

Lovely hotel in close proximity to all attractions and sites

トリップアドバイザーの評価 4.0/5

DHAVALGORE1 トリップアドバイザー認証口コミ

Excellent location with easy access to main attractions and historical sites Beautiful grounds and facilities. We booked bed and breakfast which was sufficient for us as we typically load up early in the morning - the breakfast was varied and delicious - before setting off for the day. Main takeaway were the attentive and hospitable staff particularly Ayoub, Sami, Nouhaila and very approachable gym instructor! Also worth mentioning the two excursions we booked: 1) quad biking and camel riding which was great fun and then the highlight 2) a hot air balloon ride to catch the sunrise! Would highly recommend staying at the Movenpick as a hub to explore the wonderful Marrakesh!

good experience

トリップアドバイザーの評価 5.0/5

KerritaM1 トリップアドバイザー認証口コミ

Najia and Nouchra gave us an excellent massage at spa ô de rose by cinq mondes. It was 90 minutes of pure bliss. Spa Hospitality was excellent and it was lovely to lay by the pool after. Would highly recommend this experience if you’re staying at the Movenpick.

Exceptional Service and Memorable Stay at Mövenpick Marrakech

トリップアドバイザーの評価 5.0/5

Demir A トリップアドバイザー認証口コミ

We stayed at the Mövenpick Hotel in Marrakech for a week and had a wonderful experience, thanks largely to the exceptional staff who went above and beyond for us. Our booking company made a mistake and didn’t pay for our stay, which left us worried and unsure how to resolve the situation. Hanane, the front desk manager, was incredible—she patiently helped us understand and resolve the issue with care and professionalism. Her assistance was invaluable, and we’re deeply grateful for her support. Mohamed, the tea attendant, was another standout. He gave us fantastic recommendations for local places to visit, helping us discover hidden gems. He also went the extra mile by assisting us with our luggage when no other staff were available. His kindness and initiative truly made a difference. The concierge team, especially the lady working there, was also fantastic. She suggested excellent restaurants and took care of all our bookings seamlessly. Beyond the exceptional service, the hotel’s facilities were excellent. The heated pool, delicious breakfast, and well-equipped gym stood out. The location was perfect—centrally located for easy walking access to everything, yet tucked away from the main street, ensuring peace and quiet without traffic noise. We want to extend our heartfelt thanks to the amazing team at Mövenpick for making our stay so enjoyable. Their care and dedication made this trip truly unforgettable.

Dear Demira, Thank you so much for your kind and thoughtful feedback. We are absolutely delighted to hear that you had such a wonderful stay at Mövenpick Marrakech and that our team, especially Hanane, Mohamed, and our concierge staff, were able to make your experience unforgettable. We will be sure to pass on your compliments to them, as they will be thrilled to know their efforts made such a positive impact on your visit. We are also glad you enjoyed our hotel facilities, from the heated pool to the delicious breakfast and convenient location. It would be a pleasure to welcome you back in the future, and we hope to continue providing you with exceptional service. Warm regards, Anas Kasmaoui Guest Relations Manager

Terrible

トリップアドバイザーの評価 1.0/5

Matt R トリップアドバイザー認証口コミ

Our family stayed at the Movenpick in December this year and I'm afraid it was a very poor experience not just for a 5 star hotel but for any hotel. We had booked a room with a fold out bed for my daughter. The room was not there when we checked in, and we subsequently asked 6 times for the bed to be sent to the room - both over the phone and in person at the desk and each time we were assured it was coming. In the end I had to go again to the desk - my daughter by this point was exhausted as we had been travelling since 4am from London. For a hotel surely the absolute minimum is that you have a bed! Absolutely shocking. What was meant to be a relaxing break before Christmas was ruined by this experience. Just so poor - would avoid.

Dear MattrA7859EP, Thank you for your feedback, and we deeply apologize for the issues you faced during your stay. The experience you described regarding the missing bed is unacceptable, and we understand the frustration it caused, especially after a long journey. Please be assured that we are addressing the matter to prevent it from happening again. We truly value your comments and hope you will consider giving us another chance to provide a better experience. Sincerely, Anas Kasmaoui Guest Relations Manager

Spa with Najia

トリップアドバイザーの評価 5.0/5

Douae M トリップアドバイザー認証口コミ

Exellent service in the hotel mansour eddahbi this is my secend time with my family.the pool is nice and clean. Najia from the spa is exellent.it's amazing and I feel like a new person.realy I caud stay here forever.I was lucky to stay in ths hotel. I highly recommend the service with Najia in the spa👍👍👍👍👍

Dear Douae, Thank you so much for your kind words! We are thrilled to hear that you enjoyed the spa experience with Najia and found the service at the Hotel Mansour Eddahbi to be excellent. Your satisfaction is our top priority, and we are delighted to know that we met your expectations. We will be sure to pass on your compliments to Najia and the rest of the team—they will be thrilled to know they made your experience memorable. We look forward to welcoming you back for another relaxing and wonderful stay. Best regards, Anas Kasmaoui guest Relations Manager

との提携 TripAdvisor

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周辺の他の施設

マラケシュのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。