モーベンピック マラケシュ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,481 件のレビュー

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Avenue Mohammed Vi Hivernage, 40000 マラケシュ, モロッコ

説明

ホテルのその他の情報

  • マラケシュのダウンタウン、イヴルナージュ地区に位置するホテル

  • モダンな環境のオアシス

  • 3つのレストランとバー

  • パレ デ コングレ マラケシュに直通

  • スパ、温水プール、ヨガスタジオ、キッズクラブ

当ホテルの客室

ホテル所在地

モーベンピック マラケシュ

Avenue Mohammed Vi Hivernage
40000 マラケシュ
モロッコ

GPS:31.6244222, -8.0157307

電話番号
ファックス +212 5243-39110

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,481 件のレビュー

トリップアドバイザーの評価  4.6/5  5,273 件のレビュー

5 star stay with todddler

トリップアドバイザーの評価 5.0/5

Nkb2k トリップアドバイザー認証口コミ

We have had such an amazing stay at the hotel. We came with our 21 month old daughter and every single member of staff was so kind to her, it was lovely and we felt so welcome. It is a great hotel for families. The breakfast was wonderful and anything that you want is pretty much available, we didn’t feel rushed at all and were able to have a relaxed experience. We had dinner at the restaurants and we can’t fault them, all of the food was delicious. The hotel is in a great location and is absolutely spotless. The staff are what makes this hotel stand out, there are too many to name but each and every one is special and fabulous at hospitality. We will be returning again to this hotel and the wonderful Marrakesh. Thank you so much.

Dear Guest, Thank you so much for your wonderful review. It brings us great joy to know that you and your little daughter felt so welcome, and that our team could make your stay special. We take pride in creating memorable experiences for our guests, and your kind words truly mean a lot to all of us. We look forward to welcoming you back soon to our hotel and to the beautiful city of Marrakesh. Warm regards, The Guest Relations Team

Do not visit if group of females - please be aware - along with unsavoury conditions

トリップアドバイザーの評価 1.0/5

TravelPair21 トリップアドバイザー認証口コミ

I have reached out to the hotel directly, but the lack of taking this complaint seriously or acknowledging the situation means that a public review is the only way to try to get the situation rectified for any other guests. Due to a family illness and challenging circumstances (including the hotel double profiteering from a room booking and refusing to look into the complain, despite verbal confirmation from their staff it would be addressed) I was unable to travel, and therefore my friends did go ahead. I would like to please flag to groups of women or female travellers to avoid this hotel, as my friends were made to feel uncomfortable a number of times and as a result tried to avoid spending additional time in the hotel. In addition, they advised: • Dirty and unhygienic parts of the room and main areas • Low quality food and refreshments at extortionate prices • Poor level of service all round that they experience in the hotel compared to outside venues in the location Avoid this hotel

Dear Guest, Thank you for your feedback. We are sorry that the experience described did not meet expectations. We wish to clarify that all guests are treated equally and respectfully, regardless of gender, and we do not tolerate any behaviour that would make guests feel uncomfortable. We take comments regarding cleanliness, service, and booking concerns seriously and have reviewed these matters internally. While we regret that this was your perception, our team remains committed to providing a safe, clean, and welcoming environment for all guests. Kind regards, Guest relations team

very posh experience- thanks

トリップアドバイザーの評価 5.0/5

Jessica S トリップアドバイザー認証口コミ

The hotel was well situated in Marrakech it was clean the beds were just the right hardness and the sheets were divine The breakfasts were delicious and they had all the foods i like - yogurt, pumpkin seeds , sesame seeds and sunflower seeds and cinnamon and ginger. they also had excellent health drinks i had dinner in the bar one night and the quesadillas were super. they even brought olives initially and divine little deserts . the service was awesome and very helpful. i adored the art and the elegant decor the only area for development include 1 no wash cloth in the bathroom 2 i came 10 min late to taste the chocolate and they said the tasting was done- so sad other than that I would recommend your hotel l

Dear Valued Guest, Thank you very much for taking the time to share such a wonderful and detailed review of your stay with us. We are truly delighted to know that your experience was luxurious and enjoyable, and that you appreciated our hotel’s location, cleanliness, bed comfort, and the quality of our linens. We are also pleased to learn that you enjoyed our breakfast offerings, particularly the variety of healthy options and drinks, as well as your dinner experience at the bar. Your kind compliments regarding the quesadillas, appetizers, and desserts will be proudly shared with our culinary team. We are equally happy that our elegant décor, artwork, and attentive service left a memorable impression. Thank you as well for your constructive feedback. Your comments are highly valued and will be taken into consideration as we continuously strive to enhance our guest experience. It was a pleasure hosting you, and we sincerely appreciate your recommendation of our hotel. We look forward to welcoming you back to Marrakech in the near future for another exceptional stay. Warm regards, Guest Relations Team

Parfait

トリップアドバイザーの評価 5.0/5

S5277XEmatheusd トリップアドバイザー認証口コミ

The stay was awesome. Oumaima and fettane were very helpful.

Dear Guest, Thank you very much for sharing your feedback with us. We are delighted to hear that your stay was awesome. Your kind words about Oumaima and Fettane are truly appreciated, and we will be sure to share your compliments with them—they will be very happy to know they made a positive impact on your experience. We look forward to welcoming you again soon and providing you with another memorable stay. Warm regards, Guest Relations Team

Our Experience in Movenpick Marrakesh Hotel

トリップアドバイザーの評価 5.0/5

Iyodusenga P トリップアドバイザー認証口コミ

Sanaa was an amazing guest relation. She really made us feel at home during our stay. She’s an amazing person and profession.

Dear Guest, Thank you so much for sharing your wonderful experience at Mövenpick Marrakech Hotel. We are delighted to hear that Sanaa made you feel at home during your stay. She is indeed a valued member of our team, and your kind words will surely inspire her and the entire staff. We look forward to welcoming you back soon for another memorable stay! Warm regards, Guest Relations Team

との提携 TripAdvisor

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