ノボテル マラケシュ イヴェルナージュ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 859 件のレビュー

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Rue Haroun Errachid, Quartier de l'hivernage, 40020 マラケシュ, モロッコ

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ノボテル マラケシュ イヴェルナージュ

Rue Haroun Errachid, Quartier de l'hivernage
40020 マラケシュ
モロッコ

GPS:31.622722, -8.002278

電話番号
ファックス +212 5244-24541

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • ルームサービス

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  3.9/5  859 件のレビュー

トリップアドバイザーの評価  3.5/5  2,088 件のレビュー

Good hotel but much improvement needed!

トリップアドバイザーの評価 3.0/5

Pauly1975 トリップアドバイザー認証口コミ

I have stayed here once before, about fifteen years ago and I chose this hotel based on that experience, which was excellent. I would stay here again, however this hotel simply isn't as good as it used to be. Firstly, it was really hot when we arrived and when we went to the room, we found that the air conditioning wasn't working. We went down to reception to ask about this and were told that it had been turned off throughout the hotel. This resulted in us having to sleep with the balcony door and window open all night and as we were facing onto the street outside, there was the constant noise of music, shouting and loud vehicles. The temperature may well be cool for the locals in November but it was hot for us. It was even far too hot for my wife and she's from Bangkok! The room itself was very comfortable and all the staff were friendly in this hotel, speaking a variety of Languages including English, French and Arabic. When I stayed here before we had pay per view movies and loads of other English language options on the TV, however these days there is just a generic selection of Arabic and French TV, with just CNN in English. Not that I really want to watch TV whilst visiting Marrakesh, however it would have been nice to have the option of a movie or some TV when we once had an early night. The pool area is great, however due to it's position appears to be constantly in the shade and so the pool is freezing cold. I don't know what it's like in summer but in November it's certainly too cold for someone to get in and for it to be remotely pleasant. The staff, as I say, are amazing - welcoming and friendly, with the breakfast staff being especially so! The breakfast was great and is buffet style with lots of options for all tastes, however as is to be expected it has a heavy Moroccan/French theme. So yes, I would stay at this hotel again due to it's location, which is easy walking distance to the Medina and Jardin Majorelle for example, however much improvement is needed. For a major hotel group who have a hotel in a hot country, I would expect air conditioning to be 'on demand' and don't expect to be told for my £120 per night that it's simply not available during hot weather, presumably to save money.

Worst Hotel I ever Stayed

トリップアドバイザーの評価 1.0/5

ahkheng ビジネス - トリップアドバイザー認証口コミ

Reception service is terrible, slow, don’t understand English, errors in my invoice still not sorted by 2 duty mangers and key card don’t work after 2 days. Bed is bad condition, room noisy, and gym is non existent.

Disappointing hotel

トリップアドバイザーの評価 2.0/5

meichee96 トリップアドバイザー認証口コミ

Nice hotel, friendly staffs not bad location. We were given one of the 'premier ' room apparently. Unfortunately the stupid rule of switching off the aircon in the winter is totally unbelievable! I had sleepless nights, temperatures of 35 degrees during the day, sun shining straight into the room all day long and about 25 at night with not a breath of air! Our room faces a very busy roundabout so terribly noisy if you open the door or window. As for breakfast, can't really recommend it. Only good thing about the hotel was the lovely staffs

Perfect Stay

トリップアドバイザーの評価 4.0/5

Samy145 トリップアドバイザー認証口コミ

I recently stayed at Novotel in Marrakech for a business trip, and while the hotel is on the older side, it still offers a very comfortable and practical experience. The rooms and facilities are clean and well-maintained, though they show some signs of age. However, the staff's dedication and friendliness more than make up for this. They were incredibly helpful, ensuring all my needs were met—from arranging local transport to assisting with any questions I had about the area. The location is excellent for exploring the city, and the on-site amenities, though a bit dated, were fully functional.

Terrible Novotel

トリップアドバイザーの評価 1.0/5

hamad1111222333 ビジネス - トリップアドバイザー認証口コミ

This was a terrible stay I had in this novotel, since checking in until checking out. What I saw is an understaffed hotel, and although this is considered an international chain I couldn't communicate in english nor in arabic to explain my case of stay. Let alone sending email before reaching the city, which no one replies. on different note, since it is understaffed, no one replies on room service phone nor the reception, when reaching the reception physically everyone is there and claiming no one called. cleaning service is very shallow, they don't clean room's wc, and certinely they do not replace used on the ground towels. gaurage is very limited and narrow, they allocate 2 or 3 spots for the staff bikes. I can't describe what i felt in this hotel words are not enough! I do not wish anyone to try, I would've paid to go to marriott instead.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 610 件のレビュー 5.1/10 客室
  • 832 件のレビュー 7.5/10 サービス
  • 15 件のレビュー 7.1/10 インターネット
  • 319 件のレビュー 4.6/10 快適さ
  • 283 件のレビュー 7.3/10 朝食
  • 241 件のレビュー 5.3/10 清潔さ
  • 184 件のレビュー 4.7/10 雰囲気

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。