Novotel Charleroi Centre 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 912 件のレビュー

ベストレートをお約束
Novotel Charleroi Centre - Image 1
Novotel Charleroi Centre - Image 2
Novotel Charleroi Centre - Image 3
Novotel Charleroi Centre - Image 4
Place Verte 17, Parking Rive Gauche Bd J Tirou34, 6000 CHARLEROI, ベルギー

説明

ホテルのその他の情報

  • In the city centre

  • Close to motorway

  • Close to shopping mall

  • close to Football Stadium and Basketball Stadium

  • Close to main train station

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

Novotel Charleroi Centre

Place Verte 17, Parking Rive Gauche Bd J Tirou34
6000 CHARLEROI
ベルギー

GPS:50.408153, 4.441233

電話番号
ファックス +32 712828

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

GOURMETBAR

Gourmet Bar is a contemporary restaurant that offers simple, tasty, and original dishes. Open Monday to Friday from 6 to 10 PM, you will always find something to your liking. The restaurant is closed every Saturday, Sunday, and public holidays.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  912 件のレビュー

トリップアドバイザーの評価  4.1/5  311 件のレビュー

2025エクセレンス認証

Nice stay

トリップアドバイザーの評価 4.0/5

Wanderer20099022568 トリップアドバイザー認証口コミ

Very good, clean rooms. Good shower, good breakfast. Nice bar. Restaurant wasn't open in the weekend unfortunately :-(

Dear Wanderer, Thank you for your feedback. We’re glad you enjoyed your stay. Our restaurant is indeed closed during the weekend, but there are plenty of great restaurants nearby, and our reception team is always happy to provide recommendations. We look forward to welcoming you again soon. Vladimir, Front Office Manager

15 minutes from the airport in the city center

トリップアドバイザーの評価 4.0/5

L0ll0A トリップアドバイザー認証口コミ

Hotel located on the upper floors of a shopping center. Very friendly and professional staff. Clean rooms, rather basic but comfortable, lighting could probably be improved. Overall, a good stay. Communication about the parking could be improved, because the pedestrian entrance to the hotel (where Google Maps takes you) is on the opposite side from the parking lot, and to get there you have to drive around the city center again, which takes about 10 minutes.

Dear L0II0A, Thank you for your feedback. We’re glad you enjoyed your stay and appreciated our team and the comfort of your room. We also take note of your comments regarding parking and lighting to improve the experience for future guests. We hope to welcome you again soon. Vladimir, Front Office Manager

A pleasant stay, but overpriced?

トリップアドバイザーの評価 3.0/5

0happy0hols0 トリップアドバイザー認証口コミ

Very similar to ‘The Village’ hotel chain in UK, therefore we felt the hotel was over priced. Whilst we had a pleasant stay we don’t feel it was good value for money and is rated too highly. Summary: Ok for a short break, wouldn’t stay again for the price we paid. (However we didn’t see anywhere nicer in Charleroi!) We arrived late from the airport to be told at check in our payment had not been received. We were asked if we’d booked with ‘said company’ I explained that we hadn’t used that company. The receptionist said they’d sent several emails and had no reply, and at almost midnight was asking me to get in contact with the company. At the time, I couldn’t. We had no further contact with reception so assume it was sorted. Room- comfy bed, slept well. Toiletries were nice in the bathroom. Good amount of towels. Good sized TV, not many English channels opposed to others. Bathroom had open shower and hair dryer. Not many hangers in the wardrobe. WiFi was good. USB charging ports did not work in our room. The room was very dark, no ‘big light’ only small bedside lights. The bathroom door was heavy and opened both ways by pushing, no lock/handle. We didn’t feel this was very safe with young children. The only mirror was in then bathroom. We didn’t open the curtains as we were directly opposite an office block, this wasn’t ideal with the room being so dark! Breakfast- nice, loved the fresh orange juice and pastries. There were quite a few flies around though which wasn’t great, especially when you can see them on the food. We were there for the F1 weekend and Sunday morning breakfast was quite busy, the staff worked hard and food was replenished quickly. The pancakes were nice but you had to be quick if you wanted them warm. The dining area was very small for the number of rooms. Some tables were down the middle of the entrance/reception area! Advice would be to get there in time if you have plans/a train to catch! Extras- I had emailed prior to arrival requesting a cot, unfortunately this email was not acknowledged and we had no cot. You access the hotel from a door on the street, you then go into the lift to reception. Once inside you must use your room card to make the lift work to take you to the bedroom floors. When we were dropped off the taxi driver had commented that there was no security around here, he stayed with us until the buzzer was responded to and we were let in the hotel. We appreciated this but it did make me wary of walking around the streets later in the evening. When leaving we were allowed to keep our cases in a small room in reception until later in the day for no fee. Charleroi: I had read several reviews and watched YouTube videos prior to leaving and was a little worried, but we actually had a great stay here. Brilliant access to the train station- this took us to Paira Diaza Zoo and Spa F1, and then into Brussels! We also used the bus station to get the shuttle bus to take us to the airport, €6 each (we missed the last one by 10 minutes on arrival, taxi cost €30) We found a supermarket close by and stocked the room fridge with drinks/treats. There’s a brilliant shopping centre right by the hotel, a Mcdonlads and Burger King for those that need home comforts, and a wide variety of restaurants and cafes to choose from too. We could see a lot of places that needed some love/upgrading but also many places that were newly renovated and busy. Hopefully these improvements will continue and Charleroi will become much more appreciated.

Dear OHappyOhols0, Thank you for your detailed feedback. We’re glad you enjoyed your stay overall and appreciated our breakfast, room comfort, and location. We’ll take your comments on board to improve the experience for future guests. We hope to welcome you again soon. Vladimir, Front Office Manager

Hot and bothered

トリップアドバイザーの評価 1.0/5

Synman トリップアドバイザー認証口コミ

Scruffy, dingy room with totally ineffective air conditioning. The AC huffed and puffed but made no difference at all to the temperature, and you can't open the windows. The lighting was so bad the room seemed darker with the lights on! Our accessible room (369) was big enough for wheelchair use, as was the wet-room bathroom. But the shower tray was very slippery (no non slip mat provided) and the shower seat was flimsy and felt unsafe. Breakfast was ok but nothing special. The hotel does have quite a nice bar and some outside drinking/dining space. The location is good - a short walk to the station. I do not recommend staying here.

Dear Synman, Thank you for sharing your feedback following your stay. While we’re pleased that you appreciated the location, accessibility of the room, and the bar and outdoor areas, we’re sorry to hear that other aspects did not meet your expectations. The room lighting and fixed windows are part of the building’s original design, intended to provide a modern and energy-efficient environment. We understand that this may not suit all preferences and appreciate your comments. Your feedback regarding the shower area and air conditioning has been shared with the relevant teams for review. We always aim to ensure a safe and comfortable stay for all our guests and will look into possible improvements. Thank you again for your review. Best regards, Vladimir Front Office Manager

I problems

トリップアドバイザーの評価 4.0/5

Neville D Couples - トリップアドバイザー認証口コミ

Stayed four nights on a coach tour and the room and facilities were as expected for a short stay hotel in the centre of town. Food was very expensive and the staff didn’t allow you to use the stairs - bit odd as you needed two individual lifts to get beyond the reception on the second floor. Breakfast was ok and the place was very clean, daily room cleaning too which was a surprise. Charleroi itself is a weird place. During the day, the town square is a hive of activity and the shopping mall is well attended. Which is probably why most of the shops are closed. At night it’s a different place as the shoppers etc leave and the night creatures descent. Overall, we were not disappointed, the room was quiet, clean and shower worked really well.

Dear Neville, Thank you for taking the time to share your experience. We’re pleased to hear that you found the room clean, quiet, and comfortable, and that daily housekeeping met your expectations. Regarding the elevators, we understand your remark. The design with two separate lifts was a deliberate architectural choice, aiming to optimize both guest flow and access between public areas and the hotel floors. We appreciate your feedback and hope to welcome you again on a future visit to Charleroi. Best regards, Vladimir Front Office Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 595 件のレビュー 8.8/10 ロケーション
  • 851 件のレビュー 7/10 客室
  • 708 件のレビュー 8.5/10 サービス
  • 15 件のレビュー 6.4/10 インターネット
  • 356 件のレビュー 6.4/10 清潔さ
  • 325 件のレビュー 5.5/10 朝食
  • 173 件のレビュー 4.9/10 料理
  • 76 件のレビュー 9/10 バー＆飲料

Powered by Trustyou

周辺の他の施設

ブリュッセルのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。