ibis Charleroi Airport Brussels South 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 639 件のレビュー

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ibis Charleroi Airport Brussels South - Image 1
ibis Charleroi Airport Brussels South - Image 2
ibis Charleroi Airport Brussels South - Image 3
ibis Charleroi Airport Brussels South - Image 4
590, chaussée de Charleroi, 6220 FLEURUS, Belgium

説明

ホテルのその他の情報

  • Near Charleroi airport

  • Sleep Park & Fly Formula

  • Free parking for our customers

  • Shuttle service to the airport

  • Free Wi-Fi

当ホテルの客室

ホテル所在地

ibis Charleroi Airport Brussels South

590, chaussée de Charleroi
6220 FLEURUS
Belgium

GPS:50.4667, 4.53748

電話番号
ファックス +32 71 81 23 44

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

BAR IBIS

Our bar is a friendly meeting place where you can relax whenever you wish.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  639 件のレビュー

トリップアドバイザーの評価  3.5/5  450 件のレビュー

Good stay

トリップアドバイザーの評価 4.0/5

danielle h トリップアドバイザー認証口コミ

Staff very good and very helpful, rooms are standard but good overall - could do with more lighting! I would recommend contacting the hotel for a taxi from airport as airport taxis are a little intimidating and cost a lot more!if you are heading into Brussels, I'd suggest getting a taxi back to the airport and using Flibco direct to Brussels Midi.

Dear Guest, Thanks for your review about our hotel. It is a pleasure to hear that you were satisfied with your experience, however, we regret that we did not meet all your expectations and have noted your suggestion for consideration. We are sorry that you found the lighting in your room was not ideal and wish that you had informed us at the time so that we may have taken action. We are hoping to welcome you back in the future. All the best. Dimitrio Virone, Hotel Manager

Important - Prebook a taxi with the hotel to get best rate

トリップアドバイザーの評価 3.0/5

LadyLeek トリップアドバイザー認証口コミ

IMPORTANT - This hotel is a good 15 - 20 minute drive from the airport, you need to prior contact the hotel (phone) to book to get a cheaper taxi rate (€17) instead of the €30 the airport taxis charge.

Dear Guest, Thanks for your review. We're glad you found value in your stay, as we strive to offer a quality experience at a competitive price. We regret any confusion regarding the distance to the airport; our hotel is indeed just 5 minutes from Brussels South Charleroi Airport, and we offer a negotiated taxi rate of €12 when booked through us, as opposed to the standard fare. We apologize for any inconvenience this may have caused. We appreciate your insights as they help us to understand how we can better serve our guests. We hope that you will consider returning to stay with us in the future. Kindest regards, Mr Christophe Artels, Hotel Manager

Shocking one night relaxing

トリップアドバイザーの評価 1.0/5

Nooshi_gh Couples - トリップアドバイザー認証口コミ

It would be our last time choosing this hotel. it is written shuttle bus but its not free u have to pay. there is no bar in the bedroom not even water to drink . no fridge .even no sockets near the bed .no kettle. It was a very bad experience for me in a hot warm day waiting 3 hours for the shuttle .it didn't come. I took a taxi which ask me to pay in cash at the first try to dropped me off in ibis budget (it wasn't hotels taxi) some other. May be all the things are just misunderstanding but hit me badly for one night relaxing between business trip.

Dear Nooshi, Thank you for this review about your recent stay. We regret to hear that you encountered some inconveniences during your stay. Regarding the shuttle service, we apologize for any confusion. While we do not provide a free shuttle, we do offer a special price on taxi services for our guests. We understand that waiting for transportation can be frustrating, and we apologize for any inconvenience this may have caused. As for the room amenities, we do not have minibars or kettles in the rooms, but we do have a large samovar kettle available at the reception for our guests to access boiling water at any time. Additionally, our bar service is open 24 hours a day to cater to your food and drink needs. We hope you will consider staying with us again in the future. Best regards,

Friendly staff and nice bar and clean room

トリップアドバイザーの評価 5.0/5

Vicki G Couples - トリップアドバイザー認証口コミ

Visited again whilst attending event nearby. Fast friendly check in and room was fine for a couple of nights. Nice hot shower and bed was comfortable. One wish is for a kettle and tea and coffee to be provided in the room. Nice bar with good selection of beers etc and seating area outside. Will be returning next year year. Many thanks for another enjoyable stay.

Dear Vicki, Thank you for taking the time to share your review. We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Please do not hesitate to ask us for whatever you need. We are always happy to oblige. We hope that you will return on a future occasion. Kind regards, Mr Christophe Artels, Hotel Manager

Lovely staff, poor room

トリップアドバイザーの評価 3.0/5

marina1112022 Couples - トリップアドバイザー認証口コミ

The staff was professional, welcoming and helpful. However the room was not 25sqm as per description and the floor was not in wood/laminate. The carpet looked clean but did not have the best of smells. There was a strange stain around the WC although the bathroom it was clean and smelt fresh. Location n parking were good. Breakfast was lovely, fresh and with ample choice and staff polite, helpful and professional. We would say the room itself was probably e 1 or 2 (at a push) stars. We have been in a lot of IBIS and always satisfied, we would not return to this one because of the room standard. Maybe we should have asked to change room but at midnight did not want to make a fuss.

Dear Marina, Thank you for this review of your recent stay, We are happy to know that our many food options were to your satisfaction. While we are sorry to hear that you had issues finding information on our hotel amenities, our team is always happy and available to provide any such information. It is a pleasure to know that, in general, your stay with us was enjoyable It would be a pleasure to have you return on a future occasion. Best regards, Mr Christophe Artels, Hotel Manager

との提携 TripAdvisor

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