ibis Charleroi Centre Gare 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 372 件のレビュー

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ibis Charleroi Centre Gare - Image 1
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Quai Paul Verlaine 12, 6000 CHARLEROI, ベルギー

説明

ホテルのその他の情報

  • Across from Charleroi station

  • Private parking

  • Located in downtown area

  • 12 minutes from Charleoi Airport

  • Free Wi-Fi

当ホテルの客室

ホテル所在地

ibis Charleroi Centre Gare

Quai Paul Verlaine 12
6000 CHARLEROI
ベルギー

GPS:50.406318, 4.43907

電話番号
ファックス +32 71 70 21 91

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

BAR IBIS

Our bar is a friendly meeting place where you can relax whenever you wish.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  372 件のレビュー

トリップアドバイザーの評価  3.5/5  590 件のレビュー

A hotel in Charleroi not far from the train station. In front of the hotel entrance: junks and prostitutes (we think) sitting on

トリップアドバイザーの評価 1.0/5

patTheHague Couples - トリップアドバイザー認証口コミ

Terrible experience because of a guy at reception called Nathan. We had booked a room by phone but when checking in, the price was 35,- euros more expensive than by Booking.com. So we chose to book a room through that site. Nathan became very angry

Short break

トリップアドバイザーの評価 3.0/5

janiced329 トリップアドバイザー認証口コミ

Nice basic hotel. Staff very helpful. Shame no tea coffee making facilities. Shower was too high for accessibility. Could do with a little up dating was clean & food good. Mattress to hard but staff provided a duvet to double up under me. Nathan on reception helped out when we needed anything. Very good location & lots with easy access.

Dear Janice, Thank you for sharing your feedback with us. We appreciate your recognition of our team's efforts to ensure guest satisfaction. Our housekeeping protocols maintain high cleanliness standards, and we're pleased you enjoyed the food options available through our 24-hour bar service. However, we regret some aspects fell short of expectations. While we don't provide in-room tea/coffee facilities, our bar remains open around the clock with beverage options. Our team is always available to address any comfort concerns through our 15-Minute Satisfaction Guarantee during stays. Finally, we're delighted our central location near transport links and Nathan's attentive service enhanced your experience. Our staff remains committed to providing practical solutions tailored to guest needs. We hope to welcome you back for a more comfortable stay. Best regards, Aline Jonet, General Manager

Okay, wouldn’t stay again

トリップアドバイザーの評価 3.0/5

katep0627 Couples - トリップアドバイザー認証口コミ

We only stayed for two nights and were out most of the day, however the hotel is quite run down. I know it is budget friendly and that is the part of IBIS, but when I say the rooms are basic they are basic! Once thing concerned me and that was the window, the window seems broken so it is unable to open, if there is a fire how do you exit the building if you can’t get through the door? This needs to be looked at urgently as it’s very unsafe. We stayed in room 310. Like I say we weren’t in most of the time, but the hotel does need an upgrade everything felt a bit unclean.

Dear Guest, Thank you for taking the time to share feedback regarding your recent visit. We are sorry that some aspects of your stay did not meet your expectations. Regarding the window, we’d like to mention that we ensure all windows are secured for guest safety while adhering to fire safety regulations. Our team is available 24/7 to address any concerns immediately through our 15-Minute Satisfaction Guarantee, should any issues arise during a stay. We also take cleanliness seriously and have protocols in place for regular maintenance. Our staff is always ready to assist with any immediate requests to ensure comfort and satisfaction throughout your visit. We hope to welcome you back for an improved experience in the future. Best regards, Aline Jonet, General Manager

One Night Stay: - Close to the Airport, But Is It Worth It?

トリップアドバイザーの評価 3.0/5

Travel07925 Couples - トリップアドバイザー認証口コミ

The hotel included a convenient location near Charleroi airport (20 minutes by car), but it wasn't worth staying for more than one night. The hotel offered private parking at €12.5 per day. The room was clean, but the windows faced the back of the hotel with a poor view. The bathroom had only two shower towels and no face towels. The reception staff was friendly.

Dear Guest, Thanks for your review about our hotel. We are pleased that you found our hotel to be clean and our reception staff welcoming. Maintaining cleanliness throughout our establishment is a priority for our team. However, we are sorry that some aspects of your stay did not meet your expectations. Regarding the bathroom amenities, while we provide bath towels in all rooms according to the ibis standard, hand towels are available upon request at our 24-hour reception. About the room view, our hotel offers different views, with some rooms facing the front of the building rather than the courtyard. Finally, we appreciate your mention of our convenient location near Charleroi airport. Our secure private parking facility is indeed available at €12.50 per night, which allows guests to leave their vehicles safely while traveling. We hope you will consider staying with us again should your travels bring you back to Charleroi. Best regards, Aline Jonet, General Manager

Okay for a couple of nights

トリップアドバイザーの評価 3.0/5

Maaike W Friends getaway - トリップアドバイザー認証口コミ

Slightly run-down hotel. Best to get a room at the back. The front is very noisy until late at night due to drunk people shouting. The bench in front of the hotel is apparently used for drug deals. Airconditioning in the room did not work. Breakfast was good, breakfast staff very friendly and helpful.

Dear Maaike, We are grateful for the time you took to review your recent stay. We are delighted that you appreciated our breakfast offerings and found our breakfast staff to be friendly and helpful. A good start to the day with a variety of choices, including hot and cold buffet options, is something we pride ourselves on. However, we regret to hear that you experienced discomfort due to the noise you encountered. Our central location does mean that the vibrancy of the city can sometimes be disruptive, and we apologize for any disturbance this caused. We would like to inform you that we offer earplugs at the reception for a more restful sleep. Additionally, we are sorry to learn about the air conditioning issue in your room. While we do have individual controls for air conditioning in each room, we understand that technical issues can arise and we apologize for any inconvenience this may have caused during your stay. Nonetheless, we hope that the overall convenience and amenities of our hotel, such as our 24-hour reception and the variety of room options, contributed positively to your visit. We continuously strive to provide comfortable and accommodating experiences for all our guests. We look forward to welcoming you back in the future. All the best. Aline Jonet, General Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。