ibis Charleroi Centre Gare 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 618 件のレビュー

ベストレートをお約束
ibis Charleroi Centre Gare - Image 1
ibis Charleroi Centre Gare - Image 2
ibis Charleroi Centre Gare - Image 3
ibis Charleroi Centre Gare - Image 4
Quai Paul Verlaine 12, 6000 CHARLEROI, Belgium

説明

ホテルのその他の情報

  • Across from Charleroi station

  • Private parking

  • Located in downtown area

  • 12 minutes from Charleoi Airport

  • Free Wi-Fi

当ホテルの客室

ホテル所在地

ibis Charleroi Centre Gare

Quai Paul Verlaine 12
6000 CHARLEROI
Belgium

GPS:50.406318, 4.43907

電話番号
ファックス +32 71 70 21 91

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

BAR IBIS

Our bar is a friendly meeting place where you can relax whenever you wish.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  618 件のレビュー

トリップアドバイザーの評価  3.5/5  581 件のレビュー

🚭 ???

トリップアドバイザーの評価 1.0/5

m g Friends getaway - トリップアドバイザー認証口コミ

The only advantage of this hotel is its location. Otherwise, although smoking is not allowed on the premises we were inhaling cigarettes fume the whole night through our room door. Were the smoke alarm detectors working? I doubt it. We have been to many of Ibis hotels but IBIS Charleroi is dated and the worst! Marlene

Dear Guest, Thank you for sharing a review. We are pleased to hear that you found our location convenient for your needs. However, we regret to hear about your experience with cigarette smoke during your stay. Our hotel is committed to providing a smoke-free environment and we are concerned about any incidents that contradict our policy. Please rest assured that our smoke alarm detectors are regularly checked for functionality to ensure the safety and comfort of our guests. Your comments regarding the hotel's condition have also been noted. While the character of our hotel is reflected in its heritage, we constantly strive to maintain and improve our facilities to meet the expectations of our guests. We hope you will return for an improved experience in the future. Kind regards, Christophe Artels, Hotel Manager

Clean, Comfortable & Central

トリップアドバイザーの評価 3.0/5

Chrisscott1962 Friends getaway - トリップアドバイザー認証口コミ

Stayed here last weekend for a football away day trip to watch Charleroi v Antwerp at the Stade du Pays de Charleroi and we met other guests who were doing the same. Hotel gave us 4 high floor rooms with a river view like I’d requested by email so that was good. The hotel was clean & comfortable and although the rooms were small the shower & wi-fi were good (despite previous reviews). The breakfast was a typical IBIS buffet style with a few hot plates for scrambled egg & bacon / sausage and no complaints from me, but others found the hot food wasn’t replenished. Reception staff were friendly and helpful with storing our bags on the last day.

Dear Chris, Thank you for your valuable feedback. We are glad to hear that you found our hotel clean, comfortable, and centrally located for your football away day trip. It's great to know that our high floor rooms with a river view met your expectations and that you appreciated the shower and Wi-Fi in your room. We apologize if the hot food at our breakfast buffet was not replenished as quickly as desired. We will address this issue with our team to ensure a better experience for our guests. Thank you for your kind words about our reception team, and we are happy to have been able to assist with storing your bags on your last day. We hope to welcome you back. Best wishes,

central location to visit the city and go to the airport & great breakfast

トリップアドバイザーの評価 5.0/5

roberto c トリップアドバイザー認証口コミ

i arrived late in the evening, the room was clean, and the bed was good, the next day I had breakfast and that was Whoaw, fruits, fresh orange juice, really nice buffet. well the bad thing is that they don't have enought electric plugs in the room and its quite oldish but great if you want to take the bus to the airport( 200m from the hotel) and there are some nice restaurants around and a shopping mall.

Dear Guest, Thank you for your review. We are delighted to hear that you enjoyed our central location, making it convenient for you to visit the city and access the airport. It's great to know that our breakfast buffet, with its variety of fresh fruits and freshly squeezed orange juice, was a highlight of your stay. We apologize for the inconvenience caused by the limited number of electrical outlets in the room. We appreciate your feedback and will take it into consideration for future improvements. We are glad that our proximity to the bus station, restaurants, and the shopping mall added value to your stay. We hope to see you again in the future. Kind regards, Ovidiu Chitas, General Manager

Worst mistake booking this

トリップアドバイザーの評価 1.0/5

Lorraine K トリップアドバイザー認証口コミ

Booked this hotel as our flight was cancelled and thought it would be best to spend the night in the city instead of the airport. It’s our own fault for booking this place I would t even give this hotel a 1 star it honestly is so bad. You can see it from the bus terminal and it looks really old and dirty from outside the reception looks old and dated but it doesn't look that dirty once you take the lift you notice how bad it really is. The carpets are all stained and then the rooms so our room was on the 4th floor I would go as far to say it’s the worse room I have ever stayed in. The air conditioning isn’t working. It’s so small the bed looks disgusting the sheets look clean. If we could afford to leave and get another room we would. Do not stay here you will honestly regret it. Stay somewhere else we panicked as our flight was cancelled and rushed to get a room for the night biggest mistake. Area around hotel is also very ropey looking lots off people just hanging outside

Dear Lorraine, Thank you for taking the time to share your feedback. We are sorry to hear that you were not satisfied with your stay as we strive to maintain a clean and comfortable environment for our guests. We apologize for any inconvenience you experienced with the air conditioning, and we are working on resolving the issue. We appreciate your feedback regarding the room size and cleanliness, and we will take it into consideration for future improvements. As for the surrounding area, we understand your concerns, but we assure you that our hotel is located in a safe area that has undergone a significant revitalization in recent years. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards,

Oh dear!

トリップアドバイザーの評価 2.0/5

evonneb24 トリップアドバイザー認証口コミ

We booked this a few hours before our arrival on our way home to UK. There is a huge amount of construction work being done in the surrounding area which makes finding the hotel and the secure parking very challenging. This is not explained at booking. The car park doesn’t feel secure despite the entry system. We were greeted warmly by staff who were professional and helpful. We were in a room that felt like an oven. Upon asking for a fan we were told the air con was broken in that room. We did get a fan. We walked, quickly, to the nearest restaurant. Nothing to do with the hotel but the area does not feel safe at all. We passed a guy wearing a stab proof vest. He was not armed forces unless these guys walk with pitties in Belgium. Groups of young men gathered was quite intimidating for a women and her 14yr old son. When we were back in hotel the corridor and the room smelled of cigarette smoke. We had a disturbed sleep between the noisy fan, cigarette smoke seeping into the room and the fear of being murdered in our sleep! (I kid you not!). Never been so glad to leave a hotel or an area as soon as we could that morning! Couldn’t help wondering if hotel was used for tourism and other reasons because of the groups of people hanging about. The staff were welcoming and friendly. Despite the cigarette smoke and aged decor in the room, it was clean.

Dear Guest, Thank you for taking the time to share your feedback with us. We are glad to hear that our staff were welcoming, friendly, and helpful during your stay. We appreciate your kind words about their professionalism. We apologize for the inconvenience caused by the construction work in the surrounding area. We understand that it can be challenging to navigate, but we assure you that the ongoing development will improve the overall experience for our guests in the future. As for the air conditioning issue in your room, we have taken note of it and are working on a solution. We are sorry for any discomfort this may have caused you. Regarding the safety concerns you mentioned, we would like to assure you that our hotel is located in a safe area that has undergone significant revitalization. However, we understand that the perception of safety can vary, and we will continue to work on improving the overall guest experience. Lastly, we apologize for the cigarette smoke smell in your room and the corridor. Our hotel is a non-smoking establishment, and we take such incidents seriously to ensure the comfort of all our guests. We hope to welcome you again in the future. Best wishes,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 706 件のレビュー 9/10 ロケーション
  • 783 件のレビュー 4.8/10 客室
  • 502 件のレビュー 8.8/10 サービス
  • 16 件のレビュー 8.4/10 インターネット
  • 459 件のレビュー 3.8/10 快適さ
  • 286 件のレビュー 4.8/10 清潔さ
  • 252 件のレビュー 7.6/10 朝食
  • 154 件のレビュー 2.1/10 設備

Powered by Trustyou

周辺の他の施設

Charleroiのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。