上海证大美爵酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 6 评论

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描述

酒店其他优惠

  • 乘坐出租车 10 分钟即可抵达上海新国际博览中心

  • 步行 7 分钟即可抵达地铁 9 号线,15 分钟可抵达世纪公园

  • 附近的生活商场提供餐厅、商店和娱乐场所

  • 免费高速无线网络和停车场

我们的客房

酒店位置

上海证大美爵酒店

迎春路1199号, 联洋社区
200135 上海
中国

GPS:31.2263151, 121.5605241

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  6 评论

TripAdvisor 评级  4.0/5  928 评论

Little deception

Tripadvisor 评级 3.0/5

Jean_MarieP457 商务住宿 - 经 TripAdvisor 认证的评论

Perhaps I awaited a bit too much from a Grand Mercure? Everything is clean, all looks fine, service is good. I was just surprised at details, after which you see that the hotel is getting old. Examples: the bathroom, the pool area, one of the 2 running machine at the gym making strange noise. Seen garbages on the backyard . The croissants and baguettes have certaily not be baked by a french cook. No real French or English TV program in the room, no CCTV5 neither. A bit too much for the price to my personal opinion!

All perfect, but ......

Tripadvisor 评级 3.0/5

Jai_Hingorani 经 TripAdvisor 认证的评论

This used to be my preferred hotel and probably would continue to be due to its excellent location, however, things have changed in the last 4 years. The hotel is very centric and has the Thumb Plaza right behind it, which means you have a large selection of restaurants and Starbucks within walking distance. Otherwise, the hotel is very nice and the rooms are very comfortable. Since after the Covid, I have stayed in the hotel on 3 occasions this year and always found a moldy smell in the passages of the floors leading to the rooms coming from the carpet. During my stay in June, I had to change my room becasue the carpet in my room smelt of urine. The room was changed and I was even upgraded. The bathrooms also have started showing signs of deterioration and need upgrade with shower heads, cleaning the rust and mold from the shower cubicles etc. Apart from the foul smell in the passages, the hotel is quite good and there is no complaint at all with regards to the other service levels. The restaurant serves very good food. The VIP lounge on the top floor is excellent for having business meetings and has excellent views.

An Impressive First Try

Tripadvisor 评级 5.0/5

stevenjxu 经 TripAdvisor 认证的评论

Our first stay with Grand Mercure Shanghai Century Park started from the kind arrangements made by the hotel prior to our arrival. As an Accor Platinum member, the Assistant Front Office Manager Eric LIU offered us a free upgrade of the room category and helped to arrange the hotel’s executive lounge – the Club Lounge access for my parents. Upon arrival, as my mom was suffering from low back pain, I asked the hotel if it’s possible to change the comfortable box spring to a platform bed. Hotel’s phone operator MA Longlong (馬龍龍) made an efficient and excellent coordination for this request and QIN Zhixia (秦志霞), our housekeeper during the stay, quickly set up the bed for us. We owed them a big “thank you”! We enjoyed afternoon tea and happy hour in the Club Lounge, which sits on the highest floor and enjoys a stunning view of Pudong skyline. What accompanied with the view was the excellent services and the exquisite food offered in the Club Lounge. The 2 female Club Lounge attendants Emma and Eva (李明月) personified what a 5-star service should look like – proactive, polite and patient – which constitute to be an essential part of professionalism in hospitality industry. The food and beverage further exemplified a heartful local heart that the Grand Mercure brand dedicates to bringing to its guests. Every bite was so delicate that you won’t want to break up its aesthetic presentation. I talked with the hotel’s F&B director Sue LUO (羅曉霞) and found her was an expert in F&B. No wonder why the hotel may offer that level of culinary experience. When many Chinese hotels sees F&B as a tasteless accessory to a hotel, the F&B in Grand Mercure Shanghai Century Park is one of its highlights that shouldn’t be missed out. An enjoyable staying experience is the result of a successful team work. The people mentioned above brought our unforgettable first encounter with Grand Mercure Shanghai Century Park. It’s their efforts that will drive us to stay with the hotel again in the future and we look forward to coming back again! Your Sincerely, Steven Xu

Never again!

Tripadvisor 评级 1.0/5

Ange_197568 经 TripAdvisor 认证的评论

Checked into the hotel today for a 23 day stay. So far the experience is horrendous. They barely understand English and when they don’t understand you, they ignore you and move on to the next person. At reception they stand using their Mobile phones and just ignore you. Also as you’re in the middle of talking, they will just answer the phone if it rings. Impossible to get on the hotel internet unless you have a Chinese mobile number. Finally got online, but internet is so slow that nothing loads. Enter up buying a data plan. Would not recommend this hotel and will be giving my company the feedback when I return

位置好

客户意见评级 4.0/5

Henry 商务住宿 - 所有已确认评论

前台服务热情到位

尊敬的 jianhong z.: 感谢惠赐有关下榻 Grand Mercure Shanghai Century Park 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

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其他网络用户评价我们的酒店

  • 562 评论 9.6/10 位置
  • 778 评论 8.9/10 房间
  • 945 评论 9.1/10 服务
  • 10 评论 2.2/10 上网
  • 347 评论 9.2/10 清洁度
  • 345 评论 8.8/10 舒适度
  • 225 评论 8.1/10 早餐
  • 19 评论 4.8/10 运动休闲

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