Hotel Mercure Paris Suresnes Longchamp 4 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 423 comentários

Hotel Mercure Paris Suresnes Longchamp - Image 1
Hotel Mercure Paris Suresnes Longchamp - Image 2
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Hotel Mercure Paris Suresnes Longchamp - Image 4

Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • 47 quartos com tabuleiro de boas-vindas e WIFI gratuito

  • WIFI grátis

  • Menu variado de serviço de quartos servido 24 horas por dia

As nossas opções de alojamento

Localização do hotel

Hotel Mercure Paris Suresnes Longchamp

30 Avenue General De Gaulle
92150 SURESNES
França

GPS:48.870715, 2.224794

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Propriedade 100% não fumadores
  • Serviço de quartos
Perto da propriedade
  • Estacionamento

Café da manhã

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.3/5  423 comentários

Classificação do TripAdvisor  4.5/5  126 comentários

Certificado de excelência 2022

What’s wrong with the hotel industry??

Nota Tripadvisor 2.0/5

willemjonkman Romântica - Avaliação com certificação TripAdvisor

Early in the morning on the day we were to arrive I received a message that the hotel was fully booked. I could choose to take 2 single rooms instead of the double room I had booked, or the hotel would cancel my booking. I had made the reservation in January - 4 months ago. What’s wrong with the hotel industry? Same problem twice in one weekend. Only when I had responded to their message I had made the reservation 4 months in advance and how was it even possible that this happened, they came back in another message saying they had verified and my room is now available. Hotel was good and clean, comfortable beds, but the next day the restaurant appeared to be in complete disarray: used tables were left cluttered and not cleaned / not set for the next guests, several items in the breakfast buffet ran out without being looked after properly. Lack of staff?? I don’t know, but I expect a much better service from the Mercure chain.

Dear Guest, We would like to thank you for having chosen the hotel Mercure Paris Suresnes Longchamp. We are sorry and offer you our sincerest apologize for the fact that the hotel and our team did not provide you an outstanding experience. Be assured that this is our main goal: the "very" satisfaction of our guests. We really hope you would give us the opportunity to better serve you in the future and to offer you the memorable experience you were expected. Yours sincerely, Sandrine NERFIE

Great location!

Nota Tripadvisor 5.0/5

Q5098UClaurak Família - Avaliação com certificação TripAdvisor

A lovely two night stay at this hotel. The staff were very welcoming and helpful especially Cecile on the front desk. Great location 10 mins to the Eiffel Tower. Clean, great value and the breakfast was good. Thank you! Would definitely recommend.

Dear Guest, Thank you very much for your precised comments regarding your stay at the hotel Mercure Paris Suresnes Longchamp. Your feedback has served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It will be our pleasure to welcome you back. Best regards and Happy New Year !

Excellent

Nota Tripadvisor 5.0/5

hendrickx2019 Viagem a sós - Avaliação com certificação TripAdvisor

Everything was OK. Very good breakfast. Kind people in the hotel. Very good property. Very good service. I will return to the hotel in a near future. Everything was excellent. Good notes. I appreciate the noiseless in the hotel. Very good sleepquality. I will recommend the hotel to my friends.

Not satisfied

Nota Tripadvisor 1.0/5

bayat2022 Negócios - Avaliação com certificação TripAdvisor

A small room with single bed costs me 175€ without breakfast. I am so regretful of my choice. This is abusive and luckily I had fidelity discount. I often take rooms in Mercure all over France, but in Île de France Mercure is horrible and it doesnt worth 4* even not close to 3*

Cher Client, Vous avez pris le temps de partager votre expérience durant votre séjour au Mercure Paris Suresnes Longchamp. Je vous en remercie vivement et acceptez mes plus sincères excuses de ne pas avoir répondu pleinement à vos attentes. En effet, la chambre que vous avez réservée était une chambre single, n'hésitez à réserver une chambre double afin de bénéficier de plus d'espace et d'une plus grande chambre. J’espère, malgré ces incidents, pouvoir continuer à vous compter parmi nos clients Mercure. Très sincèrement, Sandrine NERFIE Directrice

Depende do que está procurando

Nota Tripadvisor 3.0/5

RodrigoNAraujo Negócios - Avaliação com certificação TripAdvisor

Achei o hotel caro para o que oferece. Apesar de ser novo e o atendimento dos funcionários ser muito cordial, os quartos são pequenos. O hotel serve apenas café da manhã, que é relativamente variado e já está no preço. Se for apenas para dormir, certamente tem opções mais baratas. Para trabalhar, achei desconfortável.

Caro Sr. Araújo, Agradecemos-lhe desde já o comentário relativo à sua estadia no hotel Mercure Paris Suresnes Longchamp. Apesar da reserva inicial ser para um quarto individual colocámo-lo num quarto duplo, mas teríamos todo o prazer em atribuir-lhe um quarto maior aquando de uma próxima estadia. No que diz respeito ao café da manhã, sim, é o único serviço de restauração de que dispomos tal como está anunciado no nosso site, no entanto os nossos funcionários estão preparados para lhe sugerir os melhores restaurantes da zona. Acrescentamos ainda que na eventualidade de encomendar comida fora também é possível usufruir das partes comuns do hotel para comer a sua refeição. Os nossos mais respeitosos cumprimentos. Sandrine Jouot

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 136 comentários 7.8/10 Localização
  • 252 comentários 6.2/10 Quarto
  • 285 comentários 9.2/10 Serviço
  • 92 comentários 8.1/10 Pequeno-almoço
  • 90 comentários 8.1/10 Limpeza
  • 65 comentários 9.1/10 Atmosfera
  • 29 comentários 4.1/10 Custo Benefício

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