Majapahit Hotel Surabaya - MGallery Collection 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.7/5 973 opiniones

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Majapahit Hotel Surabaya - MGallery Collection - Image 1
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Majapahit Hotel Surabaya - MGallery Collection - Image 4
Jalan Tunjungan 65, Kec Genteng, 60275, 60275 SURABAYA, Indonesia

Descripción

Extras del hotel

  • Exceptional character mixing classical colonial architecture.

  • Strategically located near one of Indonesia's largest shopping malls, "Tunjungan Plaza".

  • Hermosos jardines, piscina al aire libre, galardonado spa y recorridos históricos.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

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Localización del hotel

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Teléfono
Fax +62 31 5454111

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.7/5  973 opiniones

Valoración de TripAdvisor  4.7/5  1.755 opiniones

Certificado de excelencia 2025

친절한 직원들

Nota de Tripadvisor 5.0/5

Wanderer47502719425 Valoración certificada de TripAdvisor

최고의 호텔입니다. 역사와 스토리가 있는 마자파힛은 그 오래된 전통만큼 친절한 서비스에 더 감동 받았습니다. 여태까지 투숙한 모든 호텔을 통틀어서 최고의 친ㄱ절과 서비스 입니다. 수라바야에 방문한다면 고민하지 말고 꼭 마자파힛 호텔을 선택하세요.

Dear Valued Guest, Thank you for such a heartfelt and enthusiastic recommendation! We are honored to be named the "best hotel" by a traveler of your experience. It is particularly rewarding to hear that, while you appreciated our old traditions and history, it was our friendly service that left the strongest impression. Our goal is always to ensure that our hospitality is as legendary as our heritage, and knowing that we provided the best service among all the hotels you have visited is a proud moment for our entire team. Thank you for encouraging others visiting Surabaya to choose "Mazapahit" (Hotel Majapahit). We truly appreciate your trust and your kind words. We look forward to welcoming you back to your favorite hotel in Surabaya very soon! With warm regards, Kahar Salamun General Manager.

Nota de clientes de Avis 1.0/5

Javier S. O. Parejas - Comentarios confirmados ALL

We found a huge cockroach in the bathroom. This is incomprehensible in a 5-star hotel

Dear Javier S. O., Thank you for bringing this to our attention. We sincerely apologize for the unacceptable experience you had in your room. This is certainly not the standard of cleanliness and service we strive for, and we are truly sorry for your disappointment. We have immediately informed our housekeeping and pest control teams to conduct a thorough inspection and take immediate action. Please rest assured that we are addressing this matter with the highest priority to prevent it from happening again. We understand your frustration and appreciate you taking the time to provide this feedback. We hope to have the opportunity to welcome you back and provide you with the exceptional stay you should have had. Sincerely, Kahar Salamun - GM

Hotel espectacular, fantástica experiencia

Nota de clientes de Avis 5.0/5

Emilio R. Parejas - Comentarios confirmados ALL

El edificio es precioso, con mucha historia y sabor colonial. Fueron muy atentos con nosotros en nuestra luna de miel: nos regalaron estar en una suite y una tarta, nos pareció un gran detalle. El hotel muy bien situsdo en una zona muy concurrida y con centros comerciales y restaurantes. El personal muy amable, la piscina muy agradable y un estupendo desayuno.

Dear Emilio Roman R. D., It is very pleasant to read your beautiful words after your recent stay with us at Hotel Majapahit Surabaya. We are delightful to know that you were happy when you stayed here. It is a great pleasure to hear that we have met your expectations in all aspects, and we able to create memorable moment of you with your loved ones, it really means a lot to us. I will definitely forward your compliments to all members of my team, in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon, hopefully in not too distant time. Very Best Regards, Kahar Salamun General Manager

Un hotel para recordar

Nota de Tripadvisor 5.0/5

Eva G En pareja - Valoración certificada de TripAdvisor

Hotel de tipo colonial espectacular. La piscina estupenda. Las habitaciones grandes, espaciosas, con todos los detalles. El desayuno un auténtico lujo. Y el personal amable, servicial y encantador. Un hotel que cuida hasta el último detalle.

Dear Ms. Eva G, Greetings from Hotel Majapahit Surabaya. It was a pleasure to have you as our guest at the Hotel Majapahit Surabaya during your recent visit and we hope that your journey home was safe and enjoyable. Thank you for taking time to complete our questionnaire. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve our facilities and services that we provide to ensure that we are meeting, if not exceeding, your expectations. Of course I am pleased to learn that you enjoyed your visit with us and found the overall experience to be delighted. It is rewarding to know that our efforts to provide exceptional experiences are appreciated. Again, thank you for taking time to share your experiences with us. Please feel free to contact me if I can be of any further assistance for your future stay with us. I can be reached directly via e – mail at gm1@hotel-majapahit.com I look forward to the opportunity of welcoming you back to the Hotel Majapahit Surabaya in the not too distant future. Heritagelly yours, The Management

Excelente hotel

Nota de Tripadvisor 5.0/5

perdamoselnorte En pareja - Valoración certificada de TripAdvisor

Estuvimos una noche en el hotel y el trato fue estupendo. Además, el hotel nos ofreció totalmente gratis una habitacio superior a la que habíamos contratado!!! Si tenéis ocasión comed en alguno de los restaurantes que tiene el hotel porque la comida está exquisita!!! En cuanto a la piscina, estuvimos con tan sólo tres personas en pleno mes de agosto, por lo que pudimos estar tranquilamente disfrutando de ella. Por poner un pero, deciros que hay muchos mosquitos en esta zona y que a veces resulta un poco incómodo!?

Gracias por sus buenos comentarios. Estamos muy feliz que Ustedes han disfrutado su estancia al Majapahit. Muchas gracias y hasta luego! George Hazard / General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 386 opiniones 9.5/10 Ubicación
  • 615 opiniones 8.2/10 Habitación
  • 737 opiniones 9.5/10 Servicio
  • 8 opiniones 9.5/10 Internet
  • 476 opiniones 8.7/10 Ambiente
  • 438 opiniones 8.6/10 Instalaciones
  • 283 opiniones 8.4/10 Comida
  • 282 opiniones 8.6/10 Comodidad

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