فندق فيرمونت أوستن 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 5,676 أراء

فندق فيرمونت أوستن - Image 1
فندق فيرمونت أوستن - Image 2
فندق فيرمونت أوستن - Image 3
فندق فيرمونت أوستن - Image 4

الوصف

خدمات الفندق الإضافية

  • يتميز بموقع فريد في وسط المساحات الخضراء في منتزه بالم Palm ومنتزه والر كريك Waller Creek

  • 6 مطاعم منسقة بعناية لتقديم فنون الطهي وأشهى المأكولات

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools and steam grotto

الإقامات المتوفرة لدينا

موقع الفندق

فندق فيرمونت أوستن

101 Red River Street
78701 أوستن
الولايات المتحدة

نظام تحديد المواقع العالمي (GPS):30.263613, -97.740684

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  5,676 أراء

تقييم TripAdvisor  4.7/5  6,714 أراء

Great Stay!

ملاحظة Tripadvisor 5.0/5

Sightsee23439245756 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

We were in town for a meeting, so we spent quite a bit of time at this hotel. Check-in with Rachael was easy and fast and she was wonderful. The rooms are roomy and clean. Housekeeping did an excellent job cleaning the room each day (or you can opt out for a food and beverage credit). The pool area was great with plenty of room to lounge and relax. The meeting rooms were also nice with everything we needed. The food could have used a little more taste, but when you are serving a large meeting, that's always a challenge.

Love the property

ملاحظة Tripadvisor 5.0/5

Jaysalvy Couples - تقييم TripAdvisor المعتمد

I love the facility I wished I had a better view. I went to the pool and it was kinda full But I still got to enjoy it. I love Austin and their music i will definitely want to stay at the Fairmont again

Dear Jaysalvy, Thank you for your kind words and for choosing Fairmont Austin! We’re glad you enjoyed the property and the pool, even with the crowd. We appreciate your feedback about the view and will keep it in mind as we continually strive to enhance guest experiences. We’re thrilled to hear you love Austin and its music scene, it’s truly a special city. We look forward to welcoming you back for another fantastic stay! Best regards, Shalton Mahosi Guest Experience

Wonderful!

ملاحظة Tripadvisor 4.0/5

ShannaJ1378 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I loved everything about this hotel. I only suggest having a mini fridge in each room. That should be standard in a hotel as nice as this one.

Dear ShannaJ1378, Thank you for your wonderful feedback! We’re delighted to hear you loved your stay with us. We appreciate your suggestion about having a mini fridge in each room and will share this valuable input with our team as we continuously look for ways to enhance our guests’ comfort and convenience. For your future stays please note, we do have mini refrigerators available that can be delivered to guestrooms upon request. We look forward to welcoming you back to Fairmont Austin soon!

Amazing property

ملاحظة Tripadvisor 5.0/5

599june المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

My stay was great. The staff was kind and helpful. Cleanliness was on point. Just the construction noise next to the building kept me up at night.

Dear 599june, Thank you for your kind words and for taking the time to share your experience. We’re truly delighted to hear that your stay was marked by exceptional service, genuine hospitality, and a high standard of cleanliness, these are the hallmarks of what we strive to deliver every day. We do regret, however, that nearby construction impacted your rest, and we sincerely appreciate your understanding. Please know we are actively working to minimize any disruptions for our guests during this time. It was a pleasure to have you with us, and we hope to welcome you back for an even more seamless and relaxing stay in the future. Best Regards, Pablo Guest Experience

Worst Hotel Experience of my Life

ملاحظة Tripadvisor 1.0/5

Courtney D تقييم TripAdvisor المعتمد

I would love to recommend this, but cannot. Honestly, the worst hotel experience I have ever had in my 36 years of life. The hotel itself is *nice* but would not say luxury in any regard. There are no top sheets, which just seems weird to me. The elevators are AWFUL, on the second day I was there I began to experience vertigo symptoms that lasted the whole stay and it turned out to be from the elevators. I switched hotels halfway through my stay and was completely fine at the next hotel. HOWEVER despite all of this, it was the customer service that made this experience truly awful. I went with a group and from the get go, there were different messages and communications given about payments and fees. The managers texted with me personally that all was good on the payments but then their staff each day left notes saying we had not paid. Although our company had already paid and sent the credit card authorization just to be sure, one of the guest in our group on the third day was locked out of her room and escorted by security. Myself and the other two guest instead of being escorted were just charged on our personal credit cards without consent. When we let them know our company had in fact sent the credit card authorization and there was no need for all of this, they replied oh sorry we had not checked our email.... On the last day when we were trying to check out and question the extra charges on our credit cards that were never asked for we were met with "do not worry, it will be fine." in the most condescending tone. I am glad that some people may not have to "worry" about almost $700 in charges, but that is not my life....Again, we left and ended our trip at Hotel Magdelena and I cannot say enough great things about this hotel. Exceptional customer service, wonderful atmosphere, an amazing hotel!

بالاشتراك مع TripAdvisor

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