فندق فيرمونت أوستن 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 5,872 أراء

نضمن لكأفضل سعر
فندق فيرمونت أوستن - Image 1
فندق فيرمونت أوستن - Image 2
فندق فيرمونت أوستن - Image 3
فندق فيرمونت أوستن - Image 4
101 Red River Street, 78701 أوستن, الولايات المتحدة

الوصف

خدمات الفندق الإضافية

  • يتميز بموقع فريد في وسط المساحات الخضراء في منتزه بالم Palm ومنتزه والر كريك Waller Creek

  • 6 مطاعم منسقة بعناية لتقديم فنون الطهي وأشهى المأكولات

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools and steam grotto

الإقامات المتوفرة لدينا

احجز في هذا الفندق
الغرفة 1

موقع الفندق

فندق فيرمونت أوستن

101 Red River Street
78701 أوستن
الولايات المتحدة

نظام تحديد المواقع العالمي (GPS):30.263613, -97.740684

الهاتف
فاكس +1 512-580-0198

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  5,872 أراء

تقييم TripAdvisor  4.7/5  6,635 أراء

Overcharged and never refunded

ملاحظة Tripadvisor 1.0/5

AmyThomsonMoody المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Dear AmyThomsonMoody, Thank you for taking the time to share your experience. I want to begin by sincerely apologizing for the frustration and inconvenience you encountered during and after your stay. What you’ve described does not reflect the level of service and professionalism we expect from our team, and I deeply regret that you left with such a negative impression—particularly during a stay that involved your young daughter. I’m especially sorry to hear about the unresolved billing issue and the lack of follow-up communication. We take such matters very seriously, and I understand how upsetting it must be to feel unheard. While I understand your trust in our brand has been damaged, we would appreciate the opportunity to speak with you directly to better understand the situation and work toward a resolution. If you’re open to it, please contact the Guest Experience Team at AUS.GuestExperience@Fairmont.com, and we will ensure your concerns are addressed promptly. Thank you again for your feedback, and I am truly sorry for the disappointment this has caused. Best regards, Shalton Mahosi Guest Experience Coordinator

Medical Spa Event

ملاحظة Tripadvisor 5.0/5

M C تقييم TripAdvisor المعتمد

Dear A8967WCmc, Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you enjoyed the food and service during the Medical Spa event. It’s especially great to know that Taylor made such a positive impression and that Erika went above and beyond to assist your wife—her thoughtful gesture truly reflects the level of care we aim to provide. We’re also glad to hear our lobby restaurant &bar, Fulton, lived up to your expectations—it’s always a great place to start! We appreciate you choosing Fairmont Austin and look forward to welcoming you back for another 5-star experience. Best regards, Shalton Mahosi Guest Experience Coordinator

Charged fees for options not selected. Shower and bathroom poorly designed.

ملاحظة Tripadvisor 2.0/5

Gerald D تقييم TripAdvisor المعتمد

Dear 40geraldd, Thank you for taking the time to share your detailed feedback following your recent stay with us for a wedding event. I’m truly sorry to hear that your experience did not meet your expectations and that you left feeling frustrated, particularly regarding the Urban Experience Fee. I completely understand your concerns, especially when a charge feels unexpected or miscommunicated. While this fee is included in certain group blocks to provide bundled access to amenities and experiences, I apologize if that was not made clear at the time of booking or check-in. Transparency is important to us, and your comments will be reviewed with our reservations and front office teams to help us improve communication around package inclusions. I also want to sincerely thank you for your thoughtful observations about the room’s design and functionality. We recognize that comfort and accessibility can vary from guest to guest, and your insights regarding the bathroom layout, shower fixture, bedding, and mirror height are extremely valuable. I’ve shared your feedback with our operations and housekeeping teams to inform future updates and adjustments. Thank you again for your honest feedback. Best regards, Shalton Mahosi Guest Experience Coordinator

A Wonderful Experience!

ملاحظة Tripadvisor 5.0/5

JenniferL5229 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Dear JenniferL5229, Thank you for your thoughtful and glowing review. We are delighted to hear that your five-night business stay at the Fairmont Austin exceeded your expectations. It brings us great joy to know you found the accommodations, service, and dining experiences, particularly at Fulton, to be of such high caliber. Your kind words regarding our team and your experience mean the world to us, and we are especially pleased that the views and in-room dining added to the pleasure of your visit. We very much look forward to welcoming you back on your next trip to Austin. Best regards, Shalton Mahosi Guest Experience Coordinator

Sometimes it's about how you recover

ملاحظة Tripadvisor 4.0/5

MikTweet المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Dear MikTweet, Thank you for taking the time to share such a thoughtful and comprehensive review of your recent stay with us. While we deeply regret the initial challenges you experienced—particularly the room allocation, service delays, and maintenance concerns—we are sincerely grateful for your patience and understanding throughout. Your graciousness in recognizing our team’s efforts to recover the situation, especially those of our Royal Service Supervisor, Sherlynn, is truly appreciated. We will be sure to pass along your kind words, which will no doubt encourage our colleagues in their continued commitment to guest satisfaction. At Fairmont, we understand that luxury is not just about perfection, but also about how gracefully and sincerely we respond when something goes awry. Your feedback serves as both a testament and a reminder of the importance of that principle. We are pleased to know that our recovery efforts restored your trust and contributed positively to your overall experience. It was a privilege to host you, and we hope to welcome you back in the future for a seamless and exceptional stay from start to finish. Best regards, Shalton Mahosi Guest Experience Coordinator

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,192 أراء 8.5/10 الموقع
  • 2,402 أراء 8.3/10 الغرفة
  • 2,898 أراء 8.6/10 الخدمة
  • 147 أراء 5.4/10 إنترنت
  • 1,051 أراء 7.8/10 وسائل الراحة
  • 903 أراء 8.3/10 مستوى النظافة
  • 823 أراء 9/10 شعور
  • 756 أراء 7.2/10 المطاعم

مشغّل بواسطة Trustyou

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مجاناً: انضم لتصبح عضوًا

عند القيام بالحجز في هذا الفندق:

  • اكسب نقاط Rewards ونقاط Status

  • يمكنني استخدام نقاط Rewards

  • سوف أستفيد من المزايا

  • يمكنني الاستفادة من السعر الحصري للأعضاء

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.