Fairmont Fujairah Beach Resort 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.4/5 รีวิว 681 รายการ

Fairmont Fujairah Beach Resort - Image 1
Fairmont Fujairah Beach Resort - Image 2
Fairmont Fujairah Beach Resort - Image 3
Fairmont Fujairah Beach Resort - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Fujairah, a destination lauded for its natural beauty, with archeological and heritage sites

  • Surrounded by panoramic views of the Gulf of Oman and mountainous landscapes.

  • Splash around by the beach with Aqua Bounce, Fujairah's first ever floating waterpark.

  • Wide range of activities for all ages from water sports, fitness to kid-friendly activities.

  • 181 guest rooms all fitted with a private balcony and six food and beverage outlets.

ที่พักของเรา

สถานที่ตั้งโรงแรม

Fairmont Fujairah Beach Resort

PO Box 14333, Mina Al Fajer, Dibba
14333 FUJAIRAH
United Arab Emirates

พิกัด:25.586528, 56.355583

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.4/5  รีวิว 681 รายการ

เรทติ้งบน TripAdvisor  4.5/5  รีวิว 2,996 รายการ

Superb

คะแนนจาก Tripadvisor 5.0/5

Elena K รีวิวที่ได้รับการรับรองจาก TripAdvisor

Тыrelax vacation🥰Good and testy food , nice and annexing cocktails, very friendly and helpful team, the way Dubai is awesome ,nearest ancient marry are very nice can but lots of cultural tings , restaurant team good thanks to Ratih, July , Nabraj and Zilur very nice,

Unprofessional Staff & Unclear Policies Marred Our Stay (Avoid!)

คะแนนจาก Tripadvisor 1.0/5

Mohanad M รีวิวที่ได้รับการรับรองจาก TripAdvisor

We recently booked a four-night stay (May 14th-18th) at Fairmont Fujairah through Zenhotels.com. Upon arrival, we were met with disappointment as the hotel staff (specifically Ms. Reem at reception) informed us our reservation was cancelled by our "travel agent" without any further explanation. After significant effort contacting Zenhotels (over 4 hours with 7 emails), we discovered the following: The hotel reception staff cancelled the booking upon noticing my Emirates ID, believing the discounted rate was not applicable to residents. There was a complete lack of transparency. They never informed us of the cancellation reason, simply stating it was done by our "travel agent." The duty manager, Mr. Emin, initially displayed unprofessional behavior. When we clarified our residency status, he requested a copy of my passport and then made a sarcastic remark regarding the validity of the rate. This situation caused significant inconvenience and wasted valuable vacation time. While the hotel eventually admitted to the cancellation, the lack of staff training, unclear resident policies, and unprofessional behavior left us feeling frustrated and unwelcome. Recommendation: We strongly advise potential guests to be aware of potential confusion regarding resident eligibility for rates. It's best to clarify this directly with the hotel before booking to avoid a similar experience. We also recommend the hotel improve staff training on guest communication and resident policies. Please note: This review reflects our personal experience and may not be representative of all guests. By posting this review, we hope to raise awareness for other travelers and encourage the hotel to improve their guest experience.

Dear M M, Thank you for sharing your feedback regarding your recent stay at Fairmont Fujairah Beach Resort. We sincerely apologize for the inconvenience you experienced due to the issues with your reservation and the lack of clarity in our policies. We have investigated the situation you outlined, and it is against our policy to cancel reservations based solely on residency status without proper communication and explanation. We understand how frustrating this must have been for you and your valuable vacation time. Rest assured, we will address this with our reception and management teams to ensure better transparency and guest handling in the future. Regarding the confusion surrounding resident eligibility for rates, we appreciate your recommendation to clarify this directly with us before booking. We will also enhance our staff training on guest communication and resident policies to prevent similar incidents from occurring. Your feedback is invaluable in helping us improve our guest experience, and we are committed to delivering the highest level of service. Once again, we apologize for the inconvenience you faced and appreciate your understanding. If you decide to give us another opportunity, we will make every effort to provide you with a seamless and enjoyable stay. Warm regards, Fairmont Fujairah Beach Resort

The best place for vacation

คะแนนจาก Tripadvisor 5.0/5

Мария К รีวิวที่ได้รับการรับรองจาก TripAdvisor

Had a week vacation and rally loved the time here. It’s nice place to relax) my room with a big bath and king-size bed was beautiful. And I liked the sea view! Thanks a lot to the Fairmont Fujairah beach resort stuff team. Ragil and Alexandra at the reception were so kind and asked all my questions during the day) Ali is the best concierge! Big thanks to Sakumar for the room cleaning and towel animals😅 and i was glad to see and talk to Karuna in the restaurant every breakfast) And I loved the aqua aerobic and yoga classes) I will definitely come back♥️

Dear Мария К, Thank you for choosing Fairmont Fujairah Beach Resort for your vacation and for taking the time to share your experience with us. We are delighted to hear that you had a wonderful time relaxing in your beautiful room with a sea view. It is heartwarming to know that our dedicated team members, Ragil, Alexandra, Ali, Sakumar, and Karuna, were able to enhance your stay with their kindness and excellent service. At Fairmont Fujairah Beach Resort, we strive to provide our guests with a memorable and enjoyable experience, offering activities like aqua aerobics and yoga classes to add value to your stay. Your kind words serve as a great motivation for us to continue delivering exceptional service to all our guests. We are thrilled to read that you are already considering a return visit, and we look forward to welcoming you back for another unforgettable stay. Should you need any assistance with your future reservations, please do not hesitate to contact us directly. Warm regards, Fairmont Fujairah Beach Resort

Fairmont Fujairah!

คะแนนจาก Tripadvisor 5.0/5

Karim S รีวิวที่ได้รับการรับรองจาก TripAdvisor

Amazing reception, beach, pool and entertainment! Food was very good and good variety of restaurants. Regular at check-in was very helpful and welcoming! Thank you for the wonderful stay and amazing experience! Looking forward to come back!

Dear Karim, we are delighted to hear about your amazing experience at Fairmont Fujairah Beach Resort! We are thrilled that you enjoyed our reception, beach, pool, and entertainment offerings. It is wonderful to know that you found our food very good with a variety of restaurants to choose from. Our team at check-in is dedicated to providing a helpful and welcoming service. Thank you for your kind words, and we look forward to welcoming you back soon! Warm regards, Fairmont Fujairah Beach Resort

Amazing staff very relaxing

คะแนนจาก Tripadvisor 4.0/5

Hayley230 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We went away for a very quiet week away and this hotel was perfect. The adults only pool was perfect even the buffet restaurant and lava restaurant were calm and peaceful. The beach is nice and sea is calm if you like beaches. It rained one day and I had a massage and facial in the spa which is beautiful. They had a special offer on not sure I would have gone if not. My therapist was Wayan and she was brilliant. What really makes this hotel is the staff who are so friendly and can’t do enough for you. The bar man Bhargjav was always over asking us if we needed drinks and always knew what we wanted and at lunch Malika was always friendly as were the Breakfast and dinner team. The staff were really five star. The food was also very nice with good choices. I would recommend this hotel for a relaxing week of doing nothing at all but chilling. We took off one star as we felt some of the areas of the building were a little tired and needed some tlc.

Dear Hayley230, Thank you for taking the time to share your experience at Fairmont Fujairah Beach Resort. We are delighted to hear that you had a relaxing and enjoyable stay with us. It is wonderful to know that you found our adults-only pool, buffet restaurant, lava restaurant, and spa to be perfect for a quiet week away. We are pleased that you were able to enjoy the beach and the serene sea, along with the rejuvenating massage and facial at our beautiful spa. At Fairmont Fujairah Beach Resort, we take great pride in our dedicated staff members, and we are thrilled that Wayan, Bhargjav, Malika, and the rest of the team provided you with exceptional service. Your kind words about their friendliness and attentiveness truly motivate us to continue delivering a five-star experience to all our guests. We appreciate your feedback regarding the areas of the building needing some attention, and rest assured, we will address this internally to ensure that all aspects of our property maintain the high standards we are known for. Your recommendation means a lot to us, and we look forward to welcoming you back for another relaxing week of pure relaxation. Thank you once again for choosing Fairmont Fujairah Beach Resort. Warm regards, Fairmont Fujairah Beach Resort

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