Pullman Rotorua 5성

고객 평점 (ALL 평가) 4.4/5 1,890 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Pullman Rotorua - Image 1
Pullman Rotorua - Image 2
Pullman Rotorua - Image 3
Pullman Rotorua - Image 4
1135 Arawa St, 3010 ROTORUA, New Zealand

호텔설명

호텔 추가 정보

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

숙박

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호텔 위치

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,890 리뷰

TripAdvisor 평가  4.0/5  301 리뷰

2024으뜸 시설

서비스 불만족

고객 평점 2.0/5

Dabin 커플 - 전체(All) 통지 확인

언제든지 요청사항이 있으면 전화해서 얘기해달라고 해서 저녁10시에 칫솔이랑 면도기 요청했는데 가져오지 않았고 다음날 아침10시에도 전화했더니 아예 전화를 받지 않았습니다. 그리고 호텔 직원들은 객실근처나 엘레베이터에서 만날때도 인사를 전혀 하지 않았습니다. 여기 5성 맞나요..??제 생각엔 3성급보다 못한 서비스인것 같습니다.

Fantastic Stay !

트립어드바이저 평점 5.0/5

RugbyMadKiwi Couples - TripAdvisor 인증 리뷰

We had a fantastic stay a few days ago. With being an Accor Diamond member we used a Suite upgrade that needed to be used and wow what a Suite it was !! The room was stunning with great views , we had extremely comfortable bed and a great shower , we were very grateful and appreciative , no wonder we stay loyal to Accor. We had a top notch Dinner with fantastic service from Ella and Lyla. Lots of credit to the hard working chefs too. Another awesome thing was because they don’t have an executive lounge any more you can order house wine or beer at no cost if you are a Diamond or Platinum member ! What a great concept and we wish more Accor Hotels did that , we were told they are the only one that does so good on them !! We can’t fault this amazing Hotel with their friendly staff and we can’t wait to stay again !

Dear Guest, Thank you for taking the time to share your detailed review of your stay with us. We’re delighted to hear that you enjoyed our central location, the spacious room with stunning city views, and convenient amenities like the fresh milk dispenser and sparkling water tap in the lobby. It’s also great to know that you made the most of our e-bike rentals to explore Rotorua! We’re sorry to hear that the breakfast did not fully meet your expectations, particularly regarding the temperature of the dishes and the selection. Your feedback is invaluable, and we’ll share it with our kitchen team to improve the quality and variety of our breakfast offerings. We hope you and your wife had a wonderful tour of New Zealand, and we’d love to welcome you back for an even better experience next time. Kind regards, DJ Hotel Operations Manager Pullman Rotorua

Helpful staff poorly designed room.

트립어드바이저 평점 4.0/5

Flyer51493313993 Couples - TripAdvisor 인증 리뷰

Very helpful staff. Very good breakfasts. Guest room was large but poorly designed. No towel racks, bathroom was a wall on side of bedroom consisting of a frosted glass enclosed shower, a sink and countertop along the wall and a frosted glass toilet with a frosted glass door that does not close to the ceiling. I prefer to have a bathroom with an opaque door. No dresser for clothes storage. No light for suitcases on floor so hard to find things in suitcase. Makes me wonder whether or not the designer had ever stayed in a hotel room.

Dear Guest, Thank you for taking the time to share your experience with us. We’re delighted that our staff and breakfasts made a positive impression on your stay! I’m sorry to hear that the room design didn’t fully meet your needs, particularly with the layout of the bathroom and storage options. We understand that privacy and convenience are important, and we appreciate your detailed feedback. I’ll be sure to pass your comments along to our team, as they are invaluable in helping us improve the guest experience. Thank you again for staying with us, and we hope to welcome you back to a more comfortable stay in the future. Warm regards, DJ

Breakfast let them down

트립어드바이저 평점 4.0/5

Maps11322542319 Solo travel - TripAdvisor 인증 리뷰

The accommodation, staff and location were superb. Reception and restaurant staff were pleasant but breakfast at $49 per person was basic and overpriced.

Dear Guest, Thank you for your kind words about our accommodation, staff, and location—it’s wonderful to hear that these aspects of your stay met your expectations. I’m sorry, however, that breakfast didn’t quite hit the mark for you. We appreciate your feedback on the pricing and selection, and I’ll be sure to share it with our team as we continuously work to enhance our offerings and provide the best value for our guests. Thank you again for your review, and we hope to welcome you back for an even better experience next time. Many Thanks, DJ

Nice hotel in the centre of town

트립어드바이저 평점 4.0/5

RRBB11 Couples - TripAdvisor 인증 리뷰

The hotel was wonderfully situated in the center of town close by to the waterfront and to the restaurants. Easy to walk around town. The room we had was supposed to have a view of the lake which it did if you stood up. They put us on the 6th floor which had a hotel balcony / parapet (that was not accessible) so it cut off the view if you were sitting. The room itself was spacious and well appointed and the bathroom especially the shower was huge. Altogether a comfortable two night stay. The only throng that was seriously not appropriate was the $59 valet parking charge per night. The parking lot is literally adjoins the hotel so to charge that is criminal. Most hotels during the trip charged $30 and that was already high but this was daylight robbery. Park yourself if you have the patience.

Dear Guest, Thank you for taking the time to share your experience with us. We’re delighted you enjoyed our central location and the comfort of your room—it sounds like you made the most of the surrounding area during your stay! We appreciate your feedback on the view and the valet parking charges. We understand that the 6th-floor balcony design can impact the lake view, and I’m sorry it didn’t fully meet your expectations. We’re also taking note of your thoughts on the parking fees, and we’ll be reviewing them with our team to make sure we’re providing the best possible value to our guests. Thank you for choosing to stay with us, and we hope to welcome you back to Pullman Rotorua for another comfortable stay in the future. Many Thanks, DJ

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 899 리뷰 8.2/10 위치
  • 1,443 리뷰 7.6/10 객실
  • 1,374 리뷰 8.6/10 서비스
  • 17 리뷰 6.9/10 인터넷 가격
  • 450 리뷰 7/10 청결도
  • 356 리뷰 7.5/10 조식
  • 328 리뷰 4.2/10 가격 대비 가치
  • 304 리뷰 8.7/10 분위기

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주변에 있는 다른 시설

Rotorua 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.