Novotel Rotorua Lakeside 4.5성

고객 평점 (ALL 평가) 3.7/5 1,628 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Rotorua Lakeside - Image 1
Novotel Rotorua Lakeside - Image 2
Novotel Rotorua Lakeside - Image 3
Novotel Rotorua Lakeside - Image 4
Lake End, Tutanekai Street, 3010 ROTORUA, 뉴질랜드

호텔설명

호텔 추가 정보

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - Buffet breakfast & Dinner

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

숙박

객실

City View King Room with Special Access Bathroom

  • 2명 최대
  • 28 m² / 301 sq ft
  • 침구 1 x 킹사이즈 베드
  • 전망: 도심쪽
  • 장애인 객실

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호텔 위치

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
3010 ROTORUA
뉴질랜드

GPS:-38.132935, 176.25143

전화
팩스 +64 7 347 1888

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

ATLAS RESTAURANT

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.7/5  1,628 리뷰

TripAdvisor 평가  3.9/5  3,358 리뷰

Superb Hotel

트립어드바이저 평점 5.0/5

Richard J TripAdvisor 인증 리뷰

Sensational room Superb view Easy fast friendly check in Staff and friendly and helpful Loved it 👍 The location easy walking distance to everything

Dear Guest, Thank you so much for your wonderful review. We’re delighted to hear you enjoyed your room, the views, and our friendly check-in experience. It’s great to know our location and team helped make your stay so positive. We truly appreciate your kind words and hope to welcome you back again soon. Warm regards, Novotel Rotorua Lakeside Team

Stay elsewhere - not enough staff

트립어드바이저 평점 1.0/5

554nickt TripAdvisor 인증 리뷰

Unfortunately booked a stay at Novotel and regretted it from the first time we arrived Waited at reception, no staff, once eventually checked in went to look for the restaurant to have dinner, no staff, eventually asked a young lady who said she would find someone to help us, waited over 5 minutes to eventually be taken to a poor buffet offering which we ate some of the low quality food and decided to then go for a drink at the bar, guess what - no staff - waited for 5 minutes and asked someone else with a drink where the staff were and they said they will eventually turn up, lo and behold the young lady from the restaurant did show up and served us after approx 10 minute wait At checkout, yes you guessed, we waited for the one member of staff to walk off to sort out an issue for another guest and again after around 10 minutes we were seen to! I suggest booking somewhere else where they actually offer customer service and decent food

Dear Guest, Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet expectations, particularly regarding wait times and service availability. This is not the level of hospitality we aim to provide. Please know your comments have been shared with our team, and we are actively working on improvements to ensure a smoother and more consistent experience for our guests. We appreciate you bringing this to our attention and hope we may have the opportunity to welcome you back in the future for a much better stay. Kind regards, Novotel Rotorua Lakeside Team

Disappointed Novatel is normally of a good standard

트립어드바이저 평점 3.0/5

gary w TripAdvisor 인증 리뷰

I am a platinum member with Acorr and normally I’m very happy to recommend them but after checking into the Novotel at Rotorua NZ first disappointment was there was no bottle of water in the room. You have to get a jug and go down to the restaurant or the bar and get yourself a jug of water! Just thing you want to do when you check in late or you’re a bit tired. The staff are quite friendly but They’re obviously a little bit busy to be able to go that extra mile, the eggs that I got for breakfast were cold the, chips that I ordered later that night were undercooked in the restaurant. They were supposed to come with sea salt and vinegar.(as described in the menu ) They came with aioli and ketchup and a little paper satchel of ordinary Salt. I could say some more things but this basically describes the visit very average quite a bit below the standard I expect from Novotel (and it wasn’t cheap ) probably more what I expect from an ibis.? But I must admit I’ve stayed in three star hotels which I’ve found much better as far as service etc Goes. I would find some other accommodation next time I visit.

Dear Guest, Thank you for sharing your feedback and for your continued loyalty as a Platinum Accor member. We really appreciate you taking the time to let us know about your experience. This is not the standard we aim to provide, and your comments have been shared with our team to help us improve. We hope to have the opportunity to welcome you back to Novotel Rotorua in the future and provide the experience you expect from us. Warm regards The Novotel Rotorua Lakeside team

Location by lake

트립어드바이저 평점 3.0/5

ge0teach84 TripAdvisor 인증 리뷰

Average room. Had view overlooking lake. Short walk to restaurants and shops. Breakfast had selection of salads, fruits,and eggs.

Dear Guest, Thank you for your feedback. We’re pleased to hear you enjoyed your stay and our beautiful lakeside location. We hope to have the pleasure of welcoming you back again soon. Kind regards, Novotel Rotorua Lakeside

Excellent service

트립어드바이저 평점 5.0/5

kiwi-yobbie TripAdvisor 인증 리뷰

Thank you Novotel Rotorua for the clean comfortable room, lovely service and food. We had an excellent stay and will return again.

Dear Guest, Thank you for your kind review. We are delighted to hear you enjoyed the comfort of your room, our service, and dining options. Your feedback is greatly appreciated, and we look forward to welcoming you back to Novotel Rotorua Lakeside in the future. Kind regards, The Novotel Rotorua Lakeside Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,172 리뷰 9/10 위치
  • 1,909 리뷰 5/10 객실
  • 1,338 리뷰 6.7/10 서비스
  • 17 리뷰 7.1/10 인터넷 가격
  • 851 리뷰 2.6/10 청결도
  • 703 리뷰 5.9/10 안락함
  • 531 리뷰 3.3/10 분위기
  • 528 리뷰 4.7/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.