Novotel Rotorua Lakeside 4.5성

Name: Novotel Rotorua Lakeside Hotel | ALL - ALL
Address: Lake End, Tutanekai Street, ROTORUA, 3010, NZ
Telephone: +6473463888
Rating: 3.7

고객 평점 (ALL 평가) 3.7/5 2,246 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장

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Lake End, Tutanekai Street, 3010 ROTORUA, New Zealand

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Novotel Rotorua Lakeside

모든 순간이 기억에 남는 호텔

Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious dinner in our Atlas Restaurant. Then retire to your room - a calm haven with earthy colours, wood furniture and picture windows - and soak in the spectacular scenery at Novotel.

Conveniently located just 15-minutes from Rotorua Airport in the heart of Rotorua township, Novotel Rotorua Lakeside is the perfect base for adventure enthusiasts and families alike to see all that New Zealand's geothermal capital has to offer. Take a short stroll to the lakefront to ride the thrilling Kawarau Jet on Lake Rotorua. Hop on nearby public transport to visit the cultural and geothermal wonders at Te Puia. Or enjoy the adrenaline-pumping action of the luge at Rotorua Skyline.

Just steps from Eat Streat bars and restaurants also only a short walk from the awe-inspiring lakefront, the Novotel Rotorua Lakeside Hotel is in the heart of the cultural and geothermal marvel that is Rotorua.

We can't wait to welcome you to our vibrant hotel. We're confident you'll enjoy your stay, whether you're travelling for business or leisure.

Edward Judd 호텔 관리

호텔 추가 정보

Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting
Complimentary access to geothermal mineral pools
Indoor pool, fitness centre, and hot tub
Light-filled restaurant with floor-to-ceiling windows - Buffet breakfast & Dinner
Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

숙박

객실

City View King Room with Special Access Bathroom

2명 최대
28 m² / 301 sq ft

침구 1 x 킹사이즈 베드
전망: 도심쪽
장애인 객실

최저 시작가 NaN € NaN NZD Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

스위트

Junior Suite 1 King Bed Lake View

4명 최대
41 m² / 441 sq ft

침구 1 x 킹사이즈 베드
전망: 호수쪽
가장 많은 숙소: 코너룸

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요금과 포함된 세금

1박 | 성인 1명

예약

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스위트

Executive Suite

4명 최대
72 m² / 775 sq ft

침구 1 x 킹사이즈 베드
전망: 호수쪽 또는 도심쪽
가장 많은 숙소: 코너룸

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요금과 포함된 세금

1박 | 성인 1명

예약

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스위트

Royal Suite - 3 Bedroom Apartment

6명 최대
245 m² / 2637 sq ft

침구 3 x 킹사이즈 베드
전망: 호수쪽 또는 전경 전망
가장 많은 숙소: 코너룸

최저 시작가 NaN € NaN NZD Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

City View King Room with Special Access Bathroom

2명 최대
28 m² / 301 sq ft

침구 1 x 킹사이즈 베드
전망: 도심쪽
장애인 객실

최저 시작가 NaN € NaN NZD Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

호텔 위치

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
3010 ROTORUA
New Zealand

GPS:-38.132935, 176.25143

+64 7 346 3888

+64 7 347 1888

TOURISM CENTRE BUS

Bus stop

접근: 500 m / 0.31 mi 5 min drive

GOVERNMENT GARDENS

Botanical gardens

접근: 2 km / 1.25 mi

ROTORUA MUSEUM

Museums

접근: 2 km / 1.25 mi

POLYNESIAN POOLS

Tourist attraction

접근: 3 km / 0.63 mi 25 min walk

ROTORUA RACECOURSE

Racetrack

접근: 3 km / 1.88 mi

WHAKAREWAREWA GEOTH

Tourist attraction

접근: 3 km / 1.88 mi

WHAKAREWAREWA ARTS

Museums

접근: 4 km / 2.5 mi

WHAKAREWAREWA THERMAL PARK

Tourist attraction

접근: 4 km / 2.5 mi 30 min walk

FOREST RESEARCH INS

Tourist attraction

접근: 5 km / 3.13 mi

SKYLINE / SKYRIDE

Other attractions

접근: 5 km / 3.107 mi

Rotorua Redwood Forest

Tourist attraction

접근: 5 km / 3.11 mi 10 min drive

AGRODOME

Tourist attraction

접근: 10 km / 6.25 mi

TAURANGA - MT MAUNGANUI

Other attractions

접근: 100 km / 62.5 mi

LAKE ROTORUA

Lake

접근: 100 m / 0.06 mi 5 min walk

THE REDWOODS

Wood/forest

KUIRAU PARK

Park

ROTORUA CENTRAL

Shopping district

접근: 200 m / 0.12 mi 5 min walk / 2 min drive

EatStreet

Restaurant and cafe district

호텔 서비스

체크인 시간 : 14:00부터 - 체크아웃 시간 : 11:00까지

호텔 인근

수영장
주차장
애완 동물이 금지되어있다
레스토랑
휠체어 이용 가능
피트니스 센터
Wi-Fi
에어컨
조식
바
회의실
100% 금연 호텔
룸 서비스

ATLAS RESTAURANT

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

미팅 & 이벤트

회의실 수: 11
가장 큰 방의 표면: 320 m² / 3444 sq ft
최대 수용 좌석 수: 350
연회 최대 수용 인원: 300

고객 리뷰

100% 인증된 실제 투숙객 리뷰

ALL 평가 3.7/5 2,246 리뷰

TripAdvisor 평가 3.9/5 3,342 리뷰

Disappointing Stay – Standards Have Dropped

Judy J 가족 - 2025. 4. 23 TripAdvisor 인증 리뷰

As a long-time Accor member, I’ve come to expect a certain level of service from Novotel properties, but my recent stay at Novotel Rotorua was deeply disappointing. Despite confirming a reserved carpark in advance, no space was available upon arrival and multiple follow-ups with staff led nowhere. Basic amenities like water and milk were missing from the room and housekeeping skipped one of our rooms entirely. Repeated calls to reception went unanswered or were cut off. The final straw was being scolded by a staff member for placing a (dirty) water jug on the counter while seeking assistance. We also couldn’t use our welcome drink vouchers as promised due to unreachable reception. This experience felt more frustrating than relaxing, and far below the standard I’ve consistently experienced at other Accor hotels. Sadly, I won’t be returning unless there’s a clear improvement in hospitality and professionalism

Like a Neglected Student Flat

Angela O 가족 - 2025. 4. 20 TripAdvisor 인증 리뷰

Just don’t stay here. The state of the hotel is an embarrassment to the Novotel brand as is the service. Accor hotels are generally profession and well maintained this is an awful exception. We chose Novotel as while it’s not lux it’s solid. I won’t make that mistake again. The hotel is understaffed and disorganised. For example, at breakfast staff didn’t seat anyone. This meant tables were half occupied and when you ordered a coffee it might make it to you if you hovered over the barista. Dinner was awful bar food or a buffet. My chicken burger patty was rubbery and definitely reconstituted. The staff didn’t even seem to know how to serve a table and leaned across the table/slid plates to serve the table. It was amateur. And every serviette in the place was damp. Every time. Don’t put them on your lap. There is not enough linen for the hotel. So we got towels sporadically at some point after housekeeping turned up. But housekeeping came through around 3-4pm each day. Clearly there were not enough staff to get rooms done in the morning so guests got interrupted in the afternoon. And the level of cleanliness was poor. On checking in we found there were no bathrobes/slippers and hair from the previous occupants in the bathroom. It took 3 phone calls and 2 hours to sort it out. Then there was the state of the room itself. Tired doesn’t begin to describe it. NZ has a reputation for crap rental accommodation and I think that was the vibe they were going for. All the walls were marked. The carpet stained and worn. The cabinetry was swollen from moisture and cracked. The curtains were threadbare. The bathroom was mouldy with soap scum build up on all the tiles. All the fittings in the bathroom were rusty and needed replacing. The shower curtain was ripped and mysterious stains were all across the tiles. The light fitting was broken. In short, my student flat was nicer. My daughter’s room was just as bad so that’s the standard of the hotel. Finally the common areas are somewhat less tired. But the pool is small and couldn’t accommodate the guests and it needs attention. And the EV charger doesn’t work. Staff don’t know how to assist with it. Upside: no one was rude, just incompetent and poorly organised. Tellingly, on checking out the desk clerk didn’t even enquire if I enjoyed my stay. I guess that encapsulated the vibe: it’s crap and we don’t care. Unless you live in a mouldy student flat you will be disappointed with this hotel.

Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay at Novotel Rotorua Lakeside did not meet your expectations. Your comments are genuinely valued, and we appreciate you highlighting the areas where we have an opportunity to do better. We are currently undertaking renovations to refresh and improve our facilities, and your feedback is helping to shape these improvements. We are actively working towards creating a more welcoming and comfortable experience for all our guests. We sincerely hope to welcome you back in the future, so you can experience the enhancements firsthand. Warm regards, The Novotel Rotorua Lakeside Team

70th birthday

Jacksow Couples - 2025. 4. 20 TripAdvisor 인증 리뷰

Kia Ora, Thank you for sharing your feedback with us and for choosing to celebrate your special occasion here. We truly value your comments and will use them to help us enhance our guest experience. We look forward to welcoming you back and providing an even better experience in the future. Warm regards, The Novotel Rotorua Lakeside Team

Good choice in Rotorua

Andamos_bien 2025. 4. 15 TripAdvisor 인증 리뷰

Novotel is a lovely place to stay. It has its own geothermal hot pools downstairs. There are about 7 to choose from with varying temperatures. The room was very nice, good beds, good bathroom although slightly lacking in lighting. Only a kettle and some drink sachets, and milk provided in the brilliant fridge with clear door. The staff are very friendly and cannot do enough for you. Then there is the location, right next to Eat Streat and the lake. There is an outdoor carpark, you pay inside at reception through a QR code or direct to the nice lady. Stay here!

Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed your stay and took full advantage of our geothermal hot pools, comfortable rooms, and our central location. We're also delighted to know that our friendly staff made such a positive impression on you. We truly appreciate you recommending us, and we look forward to welcoming you back to Novotel Rotorua Lakeside for another great stay soon. Warm regards, The Novotel Rotorua Lakeside Team

Average experience

damasust 2025. 4. 10 TripAdvisor 인증 리뷰

I am an ACCOR member and was a little disappointed in this hotel. A bit tired in places. Room was ok but needed more cleaning and a freshen up, particularly the carpet. Front desk and bar staff were happy and tried to be helpful but needed a little training. Only eating was at breakfast. Quite a good selection but don't try and get an egg! The lady who was supposed to cook the eggs kept disappearing and when she reappeared was simply rude. We were over a week into our trip to NZ and this was the first time we experienced rudeness - very disappointing.

Dear Valued Guest, Thank you for taking the time to provide your feedback. We’re truly sorry to hear that your stay did not meet your expectations, especially as a valued Accor member. Your comments are important to us and have been shared with the team as we work to improve the overall experience for our guests. We hope to have the opportunity to welcome you back in the future and provide a stay that better reflects the high standards we aim to deliver. Kind regards, Novotel Rotorua Lakeside Team

제휴 TripAdvisor

웹사용자 등급

그 외 웹 사용자 평가 등급

1,362 리뷰 9/10 위치
2,293 리뷰 4.6/10 객실
1,610 리뷰 6.4/10 서비스
23 리뷰 5.3/10 인터넷 가격
998 리뷰 2.4/10 청결도
796 리뷰 5.6/10 안락함
621 리뷰 4.1/10 편의 시설
610 리뷰 3.1/10 분위기

337 리뷰 9.1/10 위치
589 리뷰 4.2/10 객실
432 리뷰 6.8/10 서비스
5 리뷰 3.9/10 인터넷 가격
271 리뷰 2.5/10 청결도
185 리뷰 6/10 조식
183 리뷰 4.7/10 안락함
175 리뷰 3.8/10 편의 시설

211 리뷰 9.1/10 위치
407 리뷰 5.2/10 객실
290 리뷰 6.9/10 서비스
156 리뷰 2.7/10 청결도
126 리뷰 6/10 안락함
111 리뷰 3.9/10 분위기
109 리뷰 3.9/10 편의 시설
83 리뷰 5.8/10 조식

53 리뷰 8.5/10 위치
179 리뷰 5/10 객실
160 리뷰 6.2/10 서비스
75 리뷰 2.9/10 청결도
65 리뷰 6/10 안락함
53 리뷰 5.3/10 레스토랑
45 리뷰 4.1/10 편의 시설
39 리뷰 2.7/10 분위기

27 리뷰 9.1/10 위치
44 리뷰 5.3/10 객실
39 리뷰 7.4/10 서비스
23 리뷰 6/10 안락함
21 리뷰 2.7/10 청결도
13 리뷰 4.4/10 편의 시설
10 리뷰 5.2/10 레스토랑
10 리뷰 5/10 가격 대비 가치

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Rotorua 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.