Novotel Rotorua Lakeside 4.5성

고객 평점 (ALL 평가) 3.8/5 1,641 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Rotorua Lakeside - Image 1
Novotel Rotorua Lakeside - Image 2
Novotel Rotorua Lakeside - Image 3
Novotel Rotorua Lakeside - Image 4
Lake End, Tutanekai Street, 3010 ROTORUA, 뉴질랜드

호텔설명

호텔 추가 정보

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - Buffet breakfast & Dinner

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

숙박

객실

City View King Room with Special Access Bathroom

  • 2명 최대
  • 28 m² / 301 sq ft
  • 침구 1 x 킹사이즈 베드
  • 전망: 도심쪽
  • 장애인 객실
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호텔 위치

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
3010 ROTORUA
뉴질랜드

GPS:-38.132935, 176.25143

전화
팩스 +64 7 347 1888

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

ATLAS RESTAURANT

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.8/5  1,641 리뷰

TripAdvisor 평가  3.9/5  3,363 리뷰

Don’t bother go elsewhere

트립어드바이저 평점 1.0/5

Anne-Marie M TripAdvisor 인증 리뷰

Staff were friendly. Paid for lake view and got a view of the next door roof top, Got moved but still not a great view as advertised. Don’t bother with the restaurant buffet, food is crap. Only good thing to say is the staff were friendly. Oh and no milk in the fridge for a cup of tea.

Novotel Rotorua Lakeside

트립어드바이저 평점 3.0/5

deb4511 TripAdvisor 인증 리뷰

Stayed here for the first time early January with family over from Australia. Check in time and the rooms were not ready about 45 minutes later given free drink vouchers which was a nice touch. We had two rooms on level 5 with a nice lake view. The beds are lovely had such a good nights sleep. One of the rooms was very shabby, fridge stopped working on day 2, cleaning was a hit and miss especially in the bathroom area with hairs left on the toilet. Bar was a circus, barman couldn't answer any questions at all and as he was the only one on there was a bit of a wait as he continually got interrupted by the restaurant staff coming and asking questions. Avoid the buffet dinner, for $64 pp it is not worth it, food bland and my nephew had a crab leg that was so dry the meat had turned to powder, very disappointing. For an hotel that has a big international tourist population it needs to be upgraded and some of the staff need more training.

Poor experience and very disappointed

트립어드바이저 평점 1.0/5

Melanie T TripAdvisor 인증 리뷰

On our first night, I discovered a spider in the room and contacted the front desk. I was advised that someone would be sent up with spray; however, no one arrived. When I followed this up, I was told housekeeping did not have anything available. The overall cleanliness of the room was very poor. The carpet was heavily stained, there was mould in the bathroom, and the shower curtain was dirty. In addition, the room was very noisy, with significant noise transfer from neighbouring rooms. Several items in the room were broken or not functioning properly. The toilet roll holder fell off the wall, the bath adapter did not work, and the cupboard doors would not slide. The room was also not serviced as expected. On two separate days I had to call to request servicing, which did not occur until after 5:30pm. The pool is extremely small for a hotel of this size and can only accommodate a few guests at a time. I have emailed the hotel on two occasions to raise these issues and have received no response. While the location is convenient, this was the only positive aspect of our stay. Overall, the experience fell well below the standards expected of a Novotel property

고객 평점 4.0/5

Yulee P. 가족 - 전체(All) 통지 확인

호수 바로 앞에 있고, 식당거리도 바로 옆이며, 호텔 바로앞에 잔디공원과 놀이터가 있어서 아이들이 신나게 뛰어놀았음. 새벽에는 일찍일어나 호숫가를 산책하며 일출을 보니 아주 행복하고 평화로움을 즐길 수 있었음.

Dear Guest, Thank you for sharing your wonderful feedback. We’re delighted to hear you enjoyed our lakeside location, nearby dining, and the P. and playground for your children. It’s also great to know you were able to enjoy a peaceful sunrise walk along the lake. We do apologize for the inconvenience with your room key and appreciate your patience. Your comments help us continue improving our service. Warm regards, Novotel Rotorua Lakeside Team

Ok accommodations

트립어드바이저 평점 4.0/5

I5328XMpatriklise TripAdvisor 인증 리뷰

Carpet in room dirty and worn out. Bathrooms needed updating and furniture old Hotel lobby was ok along with halls but rooms needed updating Food breakfast buffet was decent

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,155 리뷰 9.1/10 위치
  • 1,836 리뷰 5.1/10 객실
  • 1,320 리뷰 6.6/10 서비스
  • 18 리뷰 7.3/10 인터넷 가격
  • 800 리뷰 3/10 청결도
  • 667 리뷰 5.8/10 안락함
  • 494 리뷰 4.8/10 편의 시설
  • 493 리뷰 3.2/10 분위기

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