Pullman Rotorua bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.876 ulasan

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Pullman Rotorua - Image 1
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1135 Arawa St, 3010 ROTORUA, New Zealand

Deskripsi

Keistimewaan hotel

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

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Lokasi hotel

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.876 ulasan

Peringkat TripAdvisor  4.0/5  312 ulasan

Sertifikat keunggulan 2024

Excellant stay.

Catatan Tripadvisor 5.0/5

Jo T Ulasan TripAdvisor tersertifikasi

We had been to Rotorua 8 years previously and stayed a little out of the city centre (myself, husband and 16yr old son) . This visit we wanted to stay in the cbd so we could walk around a bit more. We stayed 4 nights. So Pullmans was a great choice. We didn't pay for valet parking, there was no need, we were able to find plenty of parking on the streets outside, that were close and easy. We had a lake view room, and we loved it. Super clean and comfortable. We had no issue with the aircon (it was very warm when we first got to our room, but was easy for us to fix, and no further issues during the rest of the stay). Before booking, we saw some people mention an issue with the setup of the toilet/shower? While definately a different setup, it was no problem for us and we found it easy to maintain privacy... close the door that connected the hall/bathroom area and the sleeping area when in use. Simple. The rooms were immaculately kept and we found the staff, from check in, dining, cleaning... all of them, were very friendly, professional and helpful. Special mention to Lyka for looking after my husband and I when having an afternoon drink before dinner. By the end of our stay, she knew what our order was! :D We did dine at the hotel restaurant on one evening. It was good quality, but a bit on the expensive side (although not unusual for hotel dining). We would also recommend trying Fainting Goat bar (amazing cocktails) and El Mexicano Zapata Cantina (best mexican food we have ever had) for meals, literally just around the corner. There are some nice cafes around the area too, but we really struggled to find a place that made good coffee (actually, we found it hard all over the North Island to find good coffee). We stayed at another Accor hotel in Auckland after this one and it was not as good as the Pullman in Rotorua. We loved our stay here and would highly recommend. It was so easy to get around, room was great and the staff really were amazing. There is so much to do as well. The Kiwi hatchery was a highlight as well as the Redwood walk at night, Skyline for mountain biking and the Luge, parks and all of the geothermal activity. Wish we had had another week!

Best hotel near Rotorua lake

Catatan Tripadvisor 5.0/5

Taruna S Ulasan TripAdvisor tersertifikasi

Excellent service and location. A complete value for money in terms of room size and amenities too. On weekends can park free on designated parking spots at roads outside the hotel. The checkin and checkout is hassle free and quick too. Most of the tour buses pick up from outside or nearby the hotel.

Over priced and inattentive staff

Catatan Tripadvisor 1.0/5

chambo1988 Friends getaway - Ulasan TripAdvisor tersertifikasi

Very overpriced venue. Staff did not provide welcome amenity for Diamond accor status. Rooms were mixed up. We were double charged for our rooms and needed to call to get a refund. Overall, very disappointing stay.

Hi Daniel, Thank you for your review, I have looked at the logs and spoken to my team.. Firstly, let me apologise as this is not a usual practice that we do at the hotel. Second, we do value your loyalty and do respect and acknowledge that you are our Diamond Member, thank you for your continuous loyalty... We have had change of system hence your booking came the way it came which confused our team and hence you were charged twice, we escalated this straight away to our head office and they have since rectified this for us.. I undertand our managers already reached out to you to apologise and refunded the amount. the amount wasnt sitting with us that you paid hence it takes longer sometimes and due to being holiday season, it took us a while to resolve this.. I am proud of my team and they always go over and above for all guests. I wish you well and have a great year ahead. Thanks, DJ

Fantastic

Catatan Tripadvisor 5.0/5

tripletservices Bisnis - Ulasan TripAdvisor tersertifikasi

We have had the pleasure of staying here a fair bit in the last two months and it gets better and better each time

Dear tripletservices, Thank you for your kind words and continued loyalty :) We're delighted to hear that your experience keeps improving with each stay. It’s always a pleasure to welcome you back, and we look forward to making your future visits just as memorable. 😊 Warm Regards, Kaushi Fernando

Comfortable stay on upper level with city views

Catatan Tripadvisor 4.0/5

Peter A Ulasan TripAdvisor tersertifikasi

Prices have increased since our last visit 2 years ago eg valet parking now $59 p.n. Facilities were good overall, although lighting was rather dim for reading. Comfortable stay but some quirky new requirements such as needing to go to ground floor to get milk or water options (sparkling stated to be available but none supplied). Staff were competent and responsive to queries.

Dear Guest, Thank you for your review, we will work on items that you have specified :) Warm regards, DJ

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 901 ulasan 8.4/10 Lokasi
  • 1.423 ulasan 7.6/10 Kamar
  • 1.351 ulasan 8.5/10 Pelayanan
  • 18 ulasan 6.4/10 Internet
  • 428 ulasan 7.1/10 Kebersihan
  • 357 ulasan 7.3/10 Sarapan
  • 325 ulasan 3.9/10 Kesepadanan nilai
  • 309 ulasan 8.7/10 Suasana

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.