Novotel Surfers Paradise bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 4.462 ulasan

Jaminan Harga
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Novotel Surfers Paradise - Image 1
Novotel Surfers Paradise - Image 2
Novotel Surfers Paradise - Image 3
Novotel Surfers Paradise - Image 4
Cnr of Surfers Paradise Blvd, and Hanlan Street, 4217 SURFERS PARADISE, Australia

Deskripsi

Keistimewaan hotel

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

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Lokasi hotel

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

Telepon
Fax +61 7 5592 0026

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

BLVD Café & Bar

Foto non-kontrak

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

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Cari tahu selengkapnya

Peringkat ALL  4.0/5  4.462 ulasan

Peringkat TripAdvisor  3.7/5  1.433 ulasan

Great Location

Catatan Tripadvisor 4.0/5

BeachAny Ulasan TripAdvisor tersertifikasi

We have just returned from a five-night stay at Novotel Surfers Paradise in a Superior Ocean Front room. The positives first: the location is fantastic, right in the heart of Surfers Paradise and close to everything. The room was spacious, the ocean views overlooking Cavill Avenue were excellent. Check in was smooth and a special mention to Nathan, who was wonderful. I had bought flowers and chocolates for my friend’s room as she joined us for one night to celebrate our birthdays and he made sure everything was beautifully arranged, including a bottle of wine and a cupcake, which was a lovely touch. Unfortunately, several service details were lacking throughout our stay, which was disappointing given the hotel’s reputation and pricing. There was no spare toilet roll in the room, only the one already on the holder, we had to contact reception to get more. The soap dispenser in the shower ran out and was not replenished. Milk was not replaced after housekeeping and rubbish was not removed when the room was serviced. There were also no plates or cutlery provided in the room. When I called reception, I was initially told to collect them from the restaurant myself. After raising my concern, I was advised they would be delivered, however after waiting 40 minutes nothing arrived and I ended up collecting them myself so we could eat our takeaway on the balcony. There were times when no one answered, it took a few calls to get through or you just give up all together. Pool service lacked attention to detail, with empty cocktail glasses not cleared when new drinks arrived. A receipt also fell from the tray and was left to blow away in the breeze until I picked it up myself. Breakfast was extremely busy and appeared understaffed. Cutlery was not replenished the staff member cooking eggs was clearly overwhelmed managing multiple orders. While these may seem like small things individually, together they detracted from what should have been a quality stay. Having worked in hospitality for over 20 years, these are the basic details that make a difference. Great location and views, but service consistency needs improvement to match the price point.

follow up previous reviews

Catatan Tripadvisor 3.0/5

Raafat S Ulasan TripAdvisor tersertifikasi

Follow up my last year review . Nothing much has changed . It is mainly the convinient location and a brilliant friendly manager Lorrele otherwise the breafast bar has not improved at all if not worse while the price has gone up again ! Accor privillages are declining gradually towards complete withdrawal sooner or later ! Total rating should be 3.5 maximum

Noisy, rude guests have become the norm here - Avoid if you value sleep

Catatan Tripadvisor 3.0/5

jtalb1989 Ulasan TripAdvisor tersertifikasi

We have stayed at this hotel on and off since 2022, and while the hotel has always had its downsides, we still valued the comfort, cleanliness and location, so were willing to ignore little quirks. After our recent stay here during December 2025, we have resolved to not return to this hotel. Every single night since we have been here we have been kept awake all night by rude, noisy guests yelling, playing loud music, slamming doors as if the doors have somehow personally wronged them, and yelling obscenities in the halls. Reception says "report it", but how does one report it when every time you call down to reception no one answers and the phone just rings out? The couple of times we did manage to get through, security just came up, lightly tapped on the noisy guest's door and very timidly asked them to keep the noise down. That's not action. It appears that this hotel is marketing itself, and pricing itself, to a specific type of clientele which, quite frankly, should not be synonymous with the Accor brand, and certainly not the Novotel brand. The kind of antics we have put up with during our stay are the kind I would expect to encounter at some bogan backpacker joint. After many mostly positive stays over the years, this has been a deal breaker, and we will not be back.

Catatan tamu Avis 5.0/5

Gunadie T. Keluarga - Ulasan terverifikasi ALL

Cari makanan mudah

Hi Gunadie, Thank you for your kind words! We're thrilled to hear you enjoyed our strategic location and found it easy to explore food options nearby. We hope to welcome you back for another great stay! Best regards L Barnett Guest Experience & Loyalty Manager

Holiday

Catatan Tripadvisor 4.0/5

Singhe Ulasan TripAdvisor tersertifikasi

Travelled with the family. location is very convenient for transport, shops and the beach. Room was okay but can be improved.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 3.305 ulasan 9.2/10 Lokasi
  • 4.475 ulasan 6.4/10 Kamar
  • 3.203 ulasan 7.2/10 Pelayanan
  • 121 ulasan 3.4/10 Internet
  • 1.700 ulasan 5.6/10 Kenyamanan
  • 1.607 ulasan 4.7/10 Kebersihan
  • 1.539 ulasan 4.2/10 Fasilitas
  • 1.200 ulasan 7/10 Sarapan

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Properti kami yang lain di sekitar

Semua hotel kami di SURFERS PARADISE

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.