Novotel Paris Porte de Versailles 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 097

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Opis

O hotelu

  • W idealnej odległości od Paris Expo Porte de Versailles i paryskiego centrum kongresowego.

  • Obok centrum wystawowego Porte de Versailles oraz Paris Convention Center.

  • Restauracja/bar rosé: odpowiedzialna kuchnia z nutką Prowansji.

  • Centrum fitness oferuje sprzęt Technogym® i panoramiczny widok

  • Nowoczesny obiekt o stylowym i etnicznym wystroju.

Nasze pokoje

Zarezerwuj ten hotel

Lokalizacja hotelu

Novotel Paris Porte de Versailles

4 Av De La Porte De La Plaine
75015 PARYŻ
Francja

Pozycja GPS:48.830077, 2.292245

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 097

Ocena TripAdvisor  3.9/5  Liczba opinii: 202

Unprofessionell

Ocena na stronie TripAdvisor 2.0/5

Elma S Opinia zatwierdzona w TripAdvisor

Dear Elma S, Thank you for your review and for highlighting both the positive and negative aspects of your stay. We are glad to know that the room was clean and the facilities met your expectations. However, we are deeply concerned and sincerely sorry for the treatment of your personal items after housekeeping service. This behavior is far from acceptable and does not reflect our commitment to professionalism and guest respect. We understand how this must have impacted your comfort and trust, and I want to assure you that your feedback has already been shared with our housekeeping management to raise full awareness and prevent such situations. That said, I have not been able to identify your reservation based on the information available here. In order to follow up properly and with the necessary precision, I kindly ask you to contact me directly (HA7L6-GR@accor.com) so I can identify your booking and the room concerned. This will allow us to take any corrective measures more effectively. Thank you again for your valuable feedback. I remain at your disposal and truly hope we will have the opportunity to regain your trust. Best regards, Sélima – Guest Relation Manager

Incredible! No task too big!!

Ocena na stronie TripAdvisor 5.0/5

alicepU9390JG Opinia zatwierdzona w TripAdvisor

Dear Alice P, Thank you so much for your incredible review — your kind words truly touched our entire team. We were all sorry about the situation you faced, but we’re genuinely happy if we were able to offer even a little help and comfort during such a stressful moment. It’s exactly why we’re here. It means a lot to know that you felt supported by everyone you encountered, and we’re thrilled that you enjoyed the room and our breakfast as well! We hope to welcome you back soon — under more peaceful circumstances this time. Warmest regards, Sélima Guest Relation Manager

Extremely Disappointed – Avoid This Hotel if You Value Sleep and Fresh Air

Ocena na stronie TripAdvisor 1.0/5

Angelica M Rodziny - Opinia zatwierdzona w TripAdvisor

Dear Madam, Thank you for taking the time to share your experience. We are truly sorry to hear that your stay did not meet your expectations and that you and your family were uncomfortable during the night. Please allow us to explain that our property is equipped with a central air system, which can function in either heating or cooling mode, but not both simultaneously. This setup is common in many European buildings and is designed to operate in accordance with government guidelines for energy efficiency and environmental responsibility. Unfortunately, during your visit, the outside temperatures fluctuated unusually — with warmer days followed by unexpectedly cool ones — making the seasonal switch particularly complex. We regret that this impacted your comfort and that the solution we provided, a fan, was not sufficient to alleviate the discomfort. That said, we are glad that our reception team was able to offer some support during your stay. Your feedback is very valuable to us, and we are taking your comments into consideration as we continue to improve the guest experience. Kind regards,

udany pobyt

Ocena klientów 5.0/5

Patrycja Rodziny - Opinie potwierdzone ALL

Meh.

Ocena na stronie TripAdvisor 3.0/5

Suzanne I Opinia zatwierdzona w TripAdvisor

Dear Suzanne, We appreciate you taking the time to share your feedback, and we sincerely apologize for the excessive warmth in your room during your stay. Our system provides air conditioning in the summer and heating in the winter, but due to significant temperature fluctuations at the time of your visit, everything was switched off. We deeply regret that this affected your comfort and the quality of your stay. Additionally, we are very sorry for the lack of assistance you experienced at checkout. It is certainly not the level of service we strive to provide, and we will be addressing this with our team to ensure this does not happen again. We also apologize for the intermittent Wi-Fi during your stay, which should have been functioning properly, especially for guests attending conferences like yours. Please rest assured that we are taking your feedback seriously and are looking into alternative solutions to better handle these mid-season transitions and ensure a higher standard of service. Best regards, Sélima Guest Relation Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 176 Liczba opinii 8.9/10 Lokalizacja
  • 1 721 Liczba opinii 7.8/10 Pokój
  • 1 904 Liczba opinii 8.2/10 Obsługa
  • 28 Liczba opinii 7.1/10 Internet
  • 928 Liczba opinii 8.1/10 Śniadanie
  • 808 Liczba opinii 7.4/10 Komfort
  • 681 Liczba opinii 7.5/10 Jedzenie
  • 609 Liczba opinii 7.9/10 Czystość

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