Grand Mercure Gandhinagar GIFT City

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Grand Mercure Gandhinagar GIFT City

Customer review rating (ALL Rating) 4.5/5 268 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • It is within 20 min drive from Ahmedabad Airport

  • Only International hotel in GIFT City Gandhinagar

  • Conviviality Area

  • Pillar-less Ballroom

  • Infinity Swimming Pool & Yoga Pavilion- "Praana"

Hotel location

Grand Mercure Gandhinagar GIFT City

Gujarat International Finance, Techcity, Next to GIFT Towers, Gandhinagar, Gujarat
382355 Gandhinagar
India

  • By plane

    Ahmedabad Intl Airport (AMD) At 20km / 12 miles - Shuttle paying

  • By train

    AHMEDABAD JUNCTION At 30km / 18.64 miles

GPS:23.163228, 72.685681

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

Our accommodation(s)

Grand Mercure Gandhinagar offers 151 well designed rooms featuring numerous value add-ons such as Flat Screen 43 inch LED TV, tea-coffee makers and round the clock room service.

Our guest reviews

Our guest reviews for
Grand Mercure Gandhinagar GIFT City

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  268 reviews

TripAdvisor Rating  5.0/5  566 reviews

Good stay in room

Customer review rating 3.5/5

P R. B. Business - Confirmed reviews ALL

Rooms are good. But dinner horrible. No nearby restaurant available. Guest is compelled to have dinner at the hotel. But very very poor quality and menu in dinner. It may please be looked into seriously.

Nice experience

Customer review rating 5.0/5

Prakash G. Business - Confirmed reviews ALL

Nice experience Good staff Staff respect every guest

Dear Mr. G., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Pleasant stay

Customer review rating 5.0/5

Pandurang K. Business - Confirmed reviews ALL

Ambient room, comfortable bathroom, provision of study table, table lamp made my stay fruitful. After eating Mercure hotel food for 3days. I have not tasted such a great dish even after 10 days time period. Overall an excellent stay and happy time. Thanks to Mercure.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Good place to stay

Customer review rating 4.0/5

Dr T. R. M. Business - Confirmed reviews ALL

Had come to Gandhinagar for a four day workshop and I was put up at Grand Mercure by the organisers. I should say, I did have a pleasant stay and would love to return with my family. The room was very good, facilities provided excellent and the daily up-keep is to be appreciated. The cleaning staff does do a fantastic job and was always courteous when approached. The food made available in the restaurant was very good and the choice, excellent. Got to say that the food made my stay enjoyable. However, you can do better with freshness at the salad counter and the provision of cup and saucer for coffee/tea.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Customer review rating 4.5/5

Jyoti &. A. U. Families - Confirmed reviews ALL

The food was good... The staff was very courteous.... Only thing is the spread in buffet was not very elaborate... Can be improved.... Many things of Lunch buffet were repeated in dinner buffet.... Also the food has no consideration of Diabetic people.... No sugar free things were available....

Dear Mr. U., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations at couple of places, hence, please allow me to express my sincerest apologies. After reading your comment, I have discussed it with my F&B departmental heads to work upon the same and surely we would relook at your food options. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar General Manager

Great place to stay!

Customer review rating 5.0/5

Priya T. Families - Confirmed reviews ALL

I find the place reasonably well located. Sometimes a little difficult to get connected via transport. However, the hotel is perfect! The staff is wonderful and extremely responsive!! so many people so I can't name all but Ram and Prashant ensured we had a very comfortable stay. I would choose this place anytime. Lovely place for a short break!! Thank you!

Dear Ms. T., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Good and Comfortable Stay

Customer review rating 5.0/5

Ankur T. Business - Confirmed reviews ALL

Comfortable and cosy rooms in this property accompanied with scrumptuous breakfast and buffet dinner made the stay a relaxing one. The only improvement can be made in the choice of dishes for the buffet as they are repeated every second day.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

peacefull location

Customer review rating 5.0/5

Pinkesh A. Business - Confirmed reviews ALL

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. food quality is very very awesome. Thanks for making our visit to Florence that much better.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Comfortable stay and good service

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Comfortable stay and all other arrangements. We had extensive travel involved, and car arrangements were smooth. Front office team shubham, Aravind and Adil made sure of every thing and took care. House keeping staff Ram, Madhuri and others kept up rooms well

Dear Mr. D., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Good experience but could have been better

Customer review rating 3.5/5

Abhineet B. Families - Confirmed reviews ALL

The biggest turn-off point in the entire stay was :- - The variety in the lunch menu was very very limited and the taste was also very average. - The choice of veggies in the menu was also very basic and nothing extravagant

Dear Mr. b., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. I have read your complete email and sincerely apologies for the inconvenience caused to you. I have discussed your comment with my head of departments and would ensure we work upon the same for better guest satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Comfortable and lovely

Customer review rating 4.5/5

Rajani Business - Confirmed reviews ALL

Lovely room and amenities. Comfortable stay and a decent dinner buffet. The breakfast buffet was really good, with the strawberry smoothie, sausages and croissants, the last which were particularly light and flaky.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Well located

Customer review rating 1.5/5

Dr H. R. Friends - Confirmed reviews ALL

Food not tasty at all.... need to improve a lot.. eg mysore bonda.. I am from mysore from any corner it was not mysore bonda ( and there is no such mysore bonda in mysore) it is Mangalore bonda Ambience with perception counter with FEW was not satisfactory..

Dear Ms. H., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar General Manager

Very good staff and accommodative

Customer review rating 5.0/5

Bhavna S. Business - Confirmed reviews ALL

Good to recommend for offical. Personal stay

Dear Ms. S., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Good stay

Customer review rating 5.0/5

Dr A. S. Solo - Confirmed reviews ALL

Excellent

Dear Ms. S., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Wonderful service& very cooperative to the Guest

TripAdvisor rating 5.0/5

rgmathapati166 TripAdvisor review

Very neet & cleaned maintained entire area,almost all employees taking care of guest,cooperative for in all requirements,morning break fast was very good,specially care for accurplus member,I faced one problem in that hotel ,no travel facility , even they provided taxi,they ware charged high price

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar Gift City! We are pleased to learn that you had a wonderful experience courtesy of our Team. I am sure that this feedback will serve as an encouragement and strive to continuously improve the quality of our services. We are very happy that you noticed our safety protocols as we placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. We hope you will continue making cherished memories with us by visiting us again soon! Best Regards & Stay Safe, Rahul Panwar General Manager Grand Mercure Gift City

Silent shelter

TripAdvisor rating 5.0/5

dunaip85 TripAdvisor review

Far from the noise of big cities, the hotel offers a great choice to refresh. Big and well-equipped rooms, fine selection of Indian & International cuisine. It was perfect to take rest after a tiring day.

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar Gift City! We are pleased to learn that you had a wonderful experience courtesy of our Team specially. Also as mentioned, we have received comments related to round the clock food & beverage services and we are in the process to operate it soon. I am sure that this feedback will serve as an encouragement and strive to continuously improve the quality of our services. We are very happy that you noticed our safety protocols as we placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. We hope you will continue making cherished memories with us by visiting us again soon! Best Regards & Stay Safe, Rahul Panwar General Manager Grand Mercure Gift City

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