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Grand Mercure Gandhinagar GIFT City

Customer review rating (ALL Rating) 4.5/5 205 reviews

ALLSAFE approved hotel

Grand Mercure Gandhinagar GIFT City
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+ 25 Services

Hotel extras

  • It is within 20 min drive from Ahmedabad Airport

  • Only International hotel in GIFT City Gandhinagar

  • Conviviality Area

  • Pillar-less Ballroom

  • Infinity Swimming Pool & Yoga Pavilion- "Praana"

Hotel location

Grand Mercure Gandhinagar GIFT City

Gujarat International Finance
Techcity, Next to GIFT Towers
Gandhinagar, Gujarat
382355 gandhinagar
india

Tel: +9179 61801300

Fax: (+91)79 61801305

Check-in from 14h00

Check out up to 12h00

  • By plane

    Ahmedabad Intl Airport (AMD) At 20km / 12 miles - Shuttle paying

  • By train

    AHMEDABAD JUNCTION At 30km / 18.64 miles

GPS :23.163228, 72.685681

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 151 rooms
    • One room for people with reduced mobility
    • 19 family rooms
    • 16 connecting rooms
    • 151 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Pressing
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • Ahmedabad Intl Airport (AMD) Additional charge
  • English
    • On site
    • Private
Well-being
  • Swimming Pool
    • Outside
    • On site
  • Sukaya
    • On site
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Grand Mercure Gandhinagar offers 151 well designed rooms featuring numerous value add-ons such as Flat Screen 43 inch LED TV, tea-coffee makers and round the clock room service.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 320

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Grand Mercure Gandhinagar GIFT City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

205 reviews

TripAdvisor Rating 5.0/5

223 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very comfortable!

Customer review rating 4.5/5

Priya T. Families - 24/11/2021 Confirmed reviews ALL

Staff very cooperative and prompt in their responses! We had an excellent stay! I really liked the ambiance - very warm and hospitable. The rooms are large, beautifully done and we loved every bit of our stay! It would have been nice to have some information regarding the facilities available there.

Nice hotel

Customer review rating 3.0/5

Sameer T. Families - 21/11/2021 Confirmed reviews ALL

We have visited hotel for 2 days. Good overall facilities. But room size seem to be smaller than described Plus tastewise food is average, my deep shock comes when I found no butter milk available even after repeated arguments. Add to one more thing that no staff is familiar with Gandhinagar places which would be great help if possible. Thanks.

Dear Mr. t., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have spoken to my Front Office & Chef regarding to your concerns raised and will definitely look into the same to avoid further recurrence. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar General Manager

Good stay, more direction signs needed inside gift city

Customer review rating 4.5/5

Kanchan M. Solo - 20/11/2021 Confirmed reviews ALL

Overall good experience, efficient staff

Dear Ms. M., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Great property

Customer review rating 4.5/5

Manish B. Families - 18/11/2021 Confirmed reviews ALL

Great support staff and comfortable and realaxing place

Dear Mr. B., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Not good for family

Customer review rating 2.5/5

Jigar D. Families - 16/11/2021 Confirmed reviews ALL

We stay here but not happy with the room.rooms are very small.not good for family

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar General Manager

Superb location, great ambiance, Excellent service!!!

Customer review rating 4.5/5

Rajesh S. Families - 14/11/2021 Confirmed reviews ALL

We were having two rooms booking. We got an upgrade to suit room for one of the rooms!!It was very much comfortable!! Bot the days we were tgo leave the hotel as early as 7:30 AM and both the days splendid breakfast was send to the room as early as 07:00 am.. Thanks a lot for all the support...

Dear Mr. S., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Family time

Customer review rating 3.5/5

Himmatsinh D. Families - 13/11/2021 Confirmed reviews ALL

I stayed for four days but there was no regular cleaning and replacement of drinking water and other amenities in toilet etc. despite of intimation. Food quality was average.

Good stay

Customer review rating 4.0/5

Arvind S. Families - 12/11/2021 Confirmed reviews ALL

It was a comfortable stay and helpful and warm staff.

Stay was good but in food, it was completely dissatisfied.

Customer review rating 2.0/5

Pratik Families - 11/11/2021 Confirmed reviews ALL

Our stay was for 3N & 4D including breakfast & dinner. We have been provided very routine & same (monotonous) menu for all 3 nights. Same subji's & no interesting starters. Not expected from a hotel like yours. Especially Jain food, we were extremely dissatisfied. We have elders with us with age above 70 who were preferred jain food but they itself were not satisfied. Upon repetitive request for "No spicy" food, our request was not adhered. At last, For food, i won't recommend to anyone.

Good stay

Customer review rating 5.0/5

Anami S. Families - 09/11/2021 Confirmed reviews ALL

Service, food , accommodating

Silent shelter

TripAdvisor rating 5.0/5

dunaip85 09/11/2021 TripAdvisor review

Far from the noise of big cities, the hotel offers a great choice to refresh. Big and well-equipped rooms, fine selection of Indian & International cuisine. It was perfect to take rest after a tiring day.

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar Gift City! We are pleased to learn that you had a wonderful experience courtesy of our Team specially. Also as mentioned, we have received comments related to round the clock food & beverage services and we are in the process to operate it soon. I am sure that this feedback will serve as an encouragement and strive to continuously improve the quality of our services. We are very happy that you noticed our safety protocols as we placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. We hope you will continue making cherished memories with us by visiting us again soon! Best Regards & Stay Safe, Rahul Panwar General Manager Grand Mercure Gift City

Good stay

Customer review rating 5.0/5

Rakesh R. Families - 08/11/2021 Confirmed reviews ALL

Good experience, loved the location.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Well located

Customer review rating 5.0/5

Khaviraj Solo - 31/10/2021 Confirmed reviews ALL

Most pleasant full place with no noise and its surrounding makes us peaceful

Excellent Stay

Customer review rating 5.0/5

Anonymous Business - 31/10/2021 Confirmed reviews ALL

A very nicely maintained and excellent hotel within GIFT city for business travellers.

Good stay

Customer review rating 4.5/5

Ritesh D. Couples - 25/10/2021 Confirmed reviews ALL

The place is remotely located which causes a problem of not finding cabs or other means of travel easily

Dear Mr. D., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Nice place and good service

Customer review rating 5.0/5

Samir M. Business - 25/10/2021 Confirmed reviews ALL

Very comfortable, well located and nice service.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

Not Satisfied with overall stay and food

Customer review rating 2.5/5

Rakesh K. Families - 22/10/2021 Confirmed reviews ALL

Staff don't provide clear pictures about food, stay and sweeming pool. There are so many if and buts which will come from staff. Location and surroundings are good. Food is okay. Sweeming pool is good and well maintained. Room is also good. Only thing which I didn't like is staff cooperation. Some of them are too good after we disagreed on food provided.

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar Hotel Manager

Suparbbb hospitality

Customer review rating 5.0/5

Digvijaysinh Couples - 20/10/2021 Confirmed reviews ALL

Plz improve food quality and staff too

Good stay

Customer review rating 4.5/5

Parag Families - 19/10/2021 Confirmed reviews ALL

It was a good alternate to our first choice Novotel ahmedabad

Our most recent 20 reviews

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