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Grand Mercure Gandhinagar GIFT City

Customer review rating 4.6/5 134 reviews

ALLSAFE approved hotel

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Grand Mercure Gandhinagar GIFT City
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Hotel extras

  • It is within 20 min drive from Ahmedabad Airport

  • Only International hotel in GIFT City Gandhinagar

  • Conviviality Area

  • Pillar-less Ballroom

  • Infinity Swimming Pool & Yoga Pavilion- "Praana"

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Ahmedabad Intl Airport (AMD) Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Bicycles rental
Catering
  • Breakfast included in the price
  • 2 Restaurant(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available Paying

Hotel location

Grand Mercure Gandhinagar GIFT City

Gujarat International Finance
Techcity, Next to GIFT Towers
Gandhinagar, Gujarat
382355 gandhinagar
india

Tel: +9179 61801300

Fax: (+91)79 61801305

Check-in from 14h00

Check out up to 12h00

  • By plane

    Ahmedabad Intl Airport (AMD) At 20km / 12 miles - Shuttle paying

  • By train

    AHMEDABAD JUNCTION At 30km / 18.64 miles

GPS :23.163228, 72.685681

Our accommodation(s)

Grand Mercure Gandhinagar offers 151 well designed rooms featuring numerous value add-ons such as Flat Screen 43 inch LED TV, tea-coffee makers and round the clock room service.

Our restaurants and bars

SANGAM : ALL DAY DINING

Sangam is the trendiest All Day Dining restaurant and a popular destination for food lovers. Guests can choose from the à la carte menu featuring various international and Indian cuisines. An excellent choice for its authenticity and versatility.

Non contractual photo

SAMAROH : SPECIALITY RESTAURANT

Specialty restaurant which celebrates the most varied vegetarian cuisine in India -Gujarati food. It has "Thali" based concept.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 320

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Grand Mercure Gandhinagar GIFT City

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

134 reviews

liked swimming pool though

Customer review rating 3.5/5

Anonymous Friends - 27/07/2021 Confirmed reviews ALL

lets start with really small and suffocating rooms and they charge way too much for that, too nosy staff, who would embarrass you for ordering food from outside, No one receives phones on reception. The swimming pool is clean though, and is beautiful. If you are paying so much for the holiday, prefer Gift city club , if you its not sold out or else grand mercure is a decent choice.

Dear Ms.T., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar Hotel Manager

Nice Place

Customer review rating 4.5/5

Anonymous Solo - 19/07/2021 Confirmed reviews ALL

I Like The Classic Rooms.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Not up to the Mark

Customer review rating 3.0/5

Chintan Couples - 13/07/2021 Confirmed reviews ALL

Need to train your staff how to handle customer.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar Hotel Manager

Nice Stay

Customer review rating 4.5/5

Ravi Families - 12/07/2021 Confirmed reviews ALL

Good experience, Jibran was fantastic!

Dear Mr. T., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Awesome property

Customer review rating 5.0/5

Vijay B. Couples - 09/07/2021 Confirmed reviews ALL

All are facilities Good.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Overall Good

Customer review rating 4.5/5

Gaurav P. Families - 07/07/2021 Confirmed reviews ALL

Everything was good. It seemed there was a shortage of staff. But during these difficult times, it is understood. So no complaints. They all were doing their best. The restaurant manager, restaurant staff, and the reception people are all doing great work. The only thing which I was dissatisfied is there was no provision of a dental kit in the bathroom.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have addressed few concerns which you addressed with my team and we have recorded your preferences accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Bad service

Customer review rating 1.5/5

Soladhara K. Couples - 07/07/2021 Confirmed reviews ALL

Very bad room service tolietire kit and towel napkin slippers were not so clean water supply is very bad

Dear Mr. N., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. While I understand that my team has connected with you to discuss your experience in detail, I have personally shared your detailed feedback with my department heads for immediate improvements. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar Hotel Manager

not good very bad Experience we have not suggest to another

Customer review rating 1.0/5

Namrata U. P. Friends - 06/07/2021 Confirmed reviews ALL

not good very bad Experience we have not suggest to another person Food is Not Good Bed Room Size as per Money not Comfortable in room very Poor Room Service

Dear Ms. Namrata, Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. While I understand that my team has connected with you to discuss your experience in detail, I have personally shared your detailed feedback with my department heads for immediate improvements. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar Hotel Manager

Good property

Customer review rating 5.0/5

Dhara S. Couples - 29/04/2021 Confirmed reviews ALL

I have called 3 time at reception but no one came for tv repairing. Service should have to improve.

Dear Ms. s., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Manerker General Manager

It was really good stay

Customer review rating 5.0/5

D. T. Families - 17/04/2021 Confirmed reviews ALL

Very good

Dear T. D., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

Location is good.

Customer review rating 3.5/5

Harshh Business - 12/04/2021 Confirmed reviews ALL

Hotel location is very good. But the staff and service is very poor.

Dear Harsh G., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Manerker General Manager

Best Services and Lowest Price

Customer review rating 5.0/5

Ashish K. Solo - 12/04/2021 Confirmed reviews ALL

Hi All, I travelled to Gandhinagar for business and stayed at Grand Mercure Gandhinagar, GIFT CITY for 4 days. I got best of facility from room to pool to kitchen to customised food, in short all of it at best prices. Hotel is beautiful and fabulous, pool is like which will ask you to take a dip even you didn't like to swim or water. Pool view is marvellous. Great Going Team Grand Mercure, Keep this up....Good Wishes!!! Best Ashish

Dear Mr. K., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

Good stay

Customer review rating 5.0/5

Jigar S. Couples - 11/04/2021 Confirmed reviews ALL

Good service and supporting staff

Dear Mr. S., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

Brilliant hotel perfect to get away from busy city noise

Customer review rating 4.5/5

Vishal J. Families - 10/04/2021 Confirmed reviews ALL

Great hotel. Very good quality. Really nice greating from reception on arrival. Only negative was quality of breakfast and slow service considering it wasnt busy.

Dear Mr. R., At an outset, we very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have also noted your concern towards our breakfast services, along with quality served and please accept my sincere apologies for the same. Be rest assured as I will be personally looking into the same. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

Comfortable stay

Customer review rating 4.5/5

Arunesh K. Solo - 06/04/2021 Confirmed reviews ALL

Adequately modern and elegant with friendly staff and hassle free stay. Overall a pleasant experience

Dear Arunesh k., It was a pleasure to know that you had a wonderful experience with us. It is our constant endeavor to provide our guests with exceptional services. We are delighted to know that you liked the food and the services, your appreciation and such kind words are very valuable for the entire team and thank you for appreciating Jibran, we have shared the feedback with him which will definitely motivate them to continue providing exemplary services. At Grand Mercure GIFT City we strive to turn the precious moments that each guest spends with us as a memory they will cherish for a lifetime. Your feedback gives us an assurance that we were able to create a memorable experience. We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. Thank you for kind words of appreciation once again as we look forward to welcoming you back again soon. Best Regards & Stay Safe, Sunaina Sharma Manerker General Manager Grand Mercure GiftCity

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