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Grand Mercure Gandhinagar GIFT City

Customer review rating 4.5/5 160 reviews

ALLSAFE approved hotel

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Grand Mercure Gandhinagar GIFT City
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+ 25 Services

Hotel extras

  • It is within 20 min drive from Ahmedabad Airport

  • Only International hotel in GIFT City Gandhinagar

  • Conviviality Area

  • Pillar-less Ballroom

  • Infinity Swimming Pool & Yoga Pavilion- "Praana"

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Ahmedabad Intl Airport (AMD) Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Bicycles rental
Catering
  • Breakfast included in the price
  • 2 Restaurant(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available Paying

Hotel location

Grand Mercure Gandhinagar GIFT City

Gujarat International Finance
Techcity, Next to GIFT Towers
Gandhinagar, Gujarat
382355 gandhinagar
india

Tel: +9179 61801300

Fax: (+91)79 61801305

Check-in from 14h00

Check out up to 12h00

  • By plane

    Ahmedabad Intl Airport (AMD) At 20km / 12 miles - Shuttle paying

  • By train

    AHMEDABAD JUNCTION At 30km / 18.64 miles

GPS :23.163228, 72.685681

Our accommodation(s)

Grand Mercure Gandhinagar offers 151 well designed rooms featuring numerous value add-ons such as Flat Screen 43 inch LED TV, tea-coffee makers and round the clock room service.

Our restaurants and bars

SANGAM : ALL DAY DINING

Type of cuisine: International

Sangam is the trendiest All Day Dining restaurant and a popular destination for food lovers. Guests can choose from the à la carte menu featuring various international and Indian cuisines. An excellent choice for its authenticity and versatility.

SAMAROH : SPECIALITY RESTAURANT

Type of cuisine: Regional

Specialty restaurant which celebrates the most varied vegetarian cuisine in India -Gujarati food. It has "Thali" based concept.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 320

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Grand Mercure Gandhinagar GIFT City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

160 reviews

Good to stay

Customer review rating 4.5/5

Dushyant P. Families - 08/09/2021 Confirmed reviews ALL

Property is very nice and facility was also very good. Staff are very coordinating. Nice experiance.

Clean and lovely

Customer review rating 4.5/5

K Families - 01/09/2021 Confirmed reviews ALL

Great, thank you. Very good food service and house keeping staff were very fast and friendly

Not good

Customer review rating 0.5/5

Soumya Families - 01/09/2021 Confirmed reviews ALL

Very bad experience I didn't get food or snacks in my room

Dear Ms. B., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar Hotel Manager

awesome property, Good stay

Customer review rating 4.0/5

Anonymous Business - 27/08/2021 Confirmed reviews ALL

I would say the overall stay was good the person (Gyan) in the restaurant area was very active and humble. need to think about the hotel cab services for guests.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

stay was okay

Customer review rating 3.5/5

Chandan Couples - 24/08/2021 Confirmed reviews ALL

Food quality need to be some better. Rate 3 out if 5 No transport available from hotel on time. Rate 1 out of 5 Give full mark on cleanliness.5 out of 5

Dear Mr. J., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback, although we have noted your concern on transportation and we will defiantly look into the same . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Well located and good stay

Customer review rating 5.0/5

Anonymous Business - 24/08/2021 Confirmed reviews ALL

Very nice courteous staff and good hospitality. Good cleanliness . Overall satisfied.

Dear Mr. V., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

It was ok

Customer review rating 3.0/5

Bumi Couples - 24/08/2021 Confirmed reviews ALL

When I booked this hotel from a site it assured that there will be a smoking room ! But there is none. Management said that it's policy . It was a not great to go all the way down for a smoke. Windows were dirty ! Not many options in food like, pizza and sandwiches! Arogya thali was good tho! Service is good and staff was nice !

Dear Ms. Y., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are speaking to our booking partner in order to remove option of choice for Smoking & Non-Smoking rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar Hotel Manager

Memorable Stay

Customer review rating 4.0/5

Bhargav S. Couples - 22/08/2021 Confirmed reviews ALL

- Staff and Room service was awesome - 3rd floor swimming pool is a Beauty - Food was average - Interior was awesome for photography - Accidentally it was 15th august and staff celebration was good

Dear Mr. S., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Great stay

Customer review rating 5.0/5

Satyam B. Business - 13/08/2021 Confirmed reviews ALL

It was really good

Dear Mr. B., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Gifted Recreational property

Customer review rating 5.0/5

Gaurav M. Families - 12/08/2021 Confirmed reviews ALL

Extremely beautiful new hotel, we enjoyed a lot especially my sons and wife. Lavish buffet and curtious staff mgr Adil was so generous.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Good stay but food is pathetic

Customer review rating 2.5/5

Pratik Families - 10/08/2021 Confirmed reviews ALL

I have stayed for one day. Service is quite good but breakfast buffet was pathetic. Did not taste good at all. Please check other five star hotel how their breakfast is! Total items were also very less. Please improve your food. Besides, Furniture is not baby friendly. My baby is 1 years, in room there are so many things which she can hit by her self while walking. You need to place furniture in such a way that baby can not collide.Furniture Heights should be more

Dear Mr. Pratik, Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have well noted on your feedback and there the same has been shared with my team members too. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar Hotel Manager

Average rating

Customer review rating 3.0/5

Gp C. K. N. Business - 08/08/2021 Confirmed reviews ALL

Room is very small. No provision to keep the bags and take out the clothes. No place for two people to sit and eat. Overall experience was not encouraging.

Dear Capt. N., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar Hotel Manager

Good and Comfortable Stay

Customer review rating 4.5/5

Rajarshi S. Business - 08/08/2021 Confirmed reviews ALL

Very friendly and professional staff. Have a great team here.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Amazing Stay, Delightful Hospitality

Customer review rating 5.0/5

Yusuf H. Couples - 05/08/2021 Confirmed reviews ALL

I found this hotel online and decided to go there and stay for 2 nights to celebrate our wedding anniversary. It was an amazing experience. The staff, the room, the welcome, the food, their cleanliness and staff friendliness was all on point. I have suggested and i woul recommend and suggest as many people as i can to go and stay here. Jibran was my main point of contact and he was helpful throughout. My wife and i really enjoyed our stay. We went there to relax and we were actually relaxed by the end of the trip and didnot wish to return back home. Everything about the hotel and the hospitality was fabulous. I would give it 7 out of 5 stars.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Jibraan. I am sure that with this feedback, Jibraan will be thrilled and will also serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Ok stay

Customer review rating 4.0/5

Anup T. Families - 02/08/2021 Confirmed reviews ALL

Location was too far away and we had lot of problems to get uber or Ola. Every taxi took 50 or 100 rupees extra from us to pickup or drop . At the hotel it was ok ,except for small things like proper towel in wash room, glass for brush and paste etc etc.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Pleasant stay and great rooms

Customer review rating 5.0/5

Anonymous Couples - 01/08/2021 Confirmed reviews ALL

Rooms were perfect except there was no mattress in front of bathroom.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

liked swimming pool though

Customer review rating 3.5/5

Anonymous Friends - 27/07/2021 Confirmed reviews ALL

lets start with really small and suffocating rooms and they charge way too much for that, too nosy staff, who would embarrass you for ordering food from outside, No one receives phones on reception. The swimming pool is clean though, and is beautiful. If you are paying so much for the holiday, prefer Gift city club , if you its not sold out or else grand mercure is a decent choice.

Dear Ms.T., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar Hotel Manager

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