Grand Mercure Gandhinagar GIFT City

Customer review rating 4.6/5 106 reviews

ALLSAFE approved hotel

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Grand Mercure Gandhinagar GIFT City
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+ 22 Services

Hotel extras

  • It is within 20 min drive from Ahmedabad Airport

  • Only International hotel in GIFT City Gandhinagar

  • Conviviality Area

  • Pillar-less Ballroom

  • Infinity Swimming Pool & Yoga Pavilion- "Praana"

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Ahmedabad Intl Airport (AMD)Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Bicycles rental
Catering
  • Breakfast included in the price
  • 2 Restaurant(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service availablePaying
Information message

Hotel location

Grand Mercure Gandhinagar GIFT City

Gujarat International Finance
Techcity, Next to GIFT Towers
Gandhinagar, Gujarat
382355 gandhinagar
india

Tel: +9179 61801300

Fax: (+91)79 61801305

Check-in from 14h00

Check out up to 12h00

  • By plane

    Ahmedabad Intl Airport (AMD) At 20km / 12 miles - Shuttle paying

  • By train

    AHMEDABAD JUNCTION At 30km / 18.64 miles

GPS :23.163228, 72.685681

Our accommodation(s)

Grand Mercure Gandhinagar offers 151 well designed rooms featuring numerous value add-ons such as Flat Screen 43 inch LED TV, tea-coffee makers and round the clock room service.

Superior Room, Queen Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe Room with Balcony

Accessible room
  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

SANGAM : ALL DAY DINING

Type of cuisine: International

Sangam is the trendiest All Day Dining restaurant and a popular destination for food lovers. Guests can choose from the à la carte menu featuring various international and Indian cuisines. An excellent choice for its authenticity and versatility.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SAMAROH : SPECIALITY RESTAURANT

Type of cuisine: Regional

Specialty restaurant which celebrates the most varied vegetarian cuisine in India -Gujarati food. It has "Thali" based concept.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 320

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Grand Mercure Gandhinagar GIFT City

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

106 reviews

Good stay

Customer review rating 3.5/5

Jayesh C. Business - 19/03/2021 Confirmed reviews ALL

Rooms are too small No ventilation No fans Need 2 chairs in room

Dear Jayesh C., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Manerker General Manager

Wonderful Stay..

Customer review rating 5.0/5

Pramil K. S. Families - 17/03/2021 Confirmed reviews ALL

Thank you Grand Mercure for your services..!!! It is 1st time since lockdown we have travelled to different place. We gad an extremely pleasant stay. Special thanks to Jibran for extending a warm welcome and making our stay blissful and Sourav for helping us with cab else we would have missed our train. The room services were excellent so are the staff.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

Amazing stay!!!

Customer review rating 5.0/5

Nagesh P. S. Couples - 16/03/2021 Confirmed reviews ALL

I was there with my wife.The hotel service us really good and extremely warm.The lady server at restaurant was very helpful and kind. Overall it was good stay.surely will come again.

Dear Mr. s., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

Amazing Hospitality

Customer review rating 5.0/5

Santosh K. G. Families - 16/03/2021 Confirmed reviews ALL

It was a wonderful stay with family. I had one of the best experience in all areas like location, politeness of staff and cleanliness of the property in this pandemic time. Heartfelt thanks to all staff members. Well Done !!!

Dear Mr. G., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

Comfortable stay

Customer review rating 4.5/5

Anil S. Families - 15/03/2021 Confirmed reviews ALL

The stay was pretty comfortable,food and everything. but the room allotment could have been better

Dear Mr. S., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, please do accept our sincere apologies on the welcome as I believe the same did not meet your expectation. Nevertheless, we have updated your room preference and we take care of the same during tour next visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

Good Stay

Customer review rating 4.5/5

Shyam Solo - 14/03/2021 Confirmed reviews ALL

Hotel is well maintained, clean and Hygrine. Room is too good.

Dear Mr. N., Dear Mr. N., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager
Customer review rating 4.5/5

Gauri Couples - 12/03/2021 Confirmed reviews ALL

Secluded in a quiet place in Gandhinagar, Gujarat this property is great for family, couples, friends or just 'me time' for someone traveling solo. We really enjoyed our stay as the service provided to us was great. Mr. Jibran from Guest Relations was excellent in terms of customer service. While the ambience and our stay was upto the mark, the food quality and taste let us down. The presentation and taste was just average. Overall we had a lovely staycation. Thank you team Grand Mercure!

Dear Ms. T., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team specially Jibran. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As mentioned on the food quality and taste, I will personally review and look into the same. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

Awesome experience

Customer review rating 5.0/5

Mohammad S. Families - 12/03/2021 Confirmed reviews ALL

A very good property to stay at. Great hospitality. Friendly staff. Very well maintained rooms with all the amenities. Overall a very nice experience.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team and specially Jibran. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

Good place to stay.. Had very good time. Checking was very fast.

Customer review rating 5.0/5

Pankaj S. Solo - 11/03/2021 Confirmed reviews ALL

Good food. Mouth watering breakfast spread. They do Thalis for lunch and dinner, best thali ever had. Value for money.

Dear Mr. s. We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

Good service

Customer review rating 4.5/5

Karthikeyan V. Business - 06/03/2021 Confirmed reviews ALL

Excellent supply and support

Dear Mr. Karthikeyan v., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

Clean and good food with courteous staff

Customer review rating 4.5/5

Dr C. P. Families - 28/02/2021 Confirmed reviews ALL

We had an extremely comfy stay

Dear Mr. P., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

Will be well located once Gift city is fully operational. Anyway a property far from the madding crowd

Customer review rating 3.5/5

Rajesh R. Business - 21/02/2021 Confirmed reviews ALL

Great overall Eager and responsive staff. Found the hotel understaffed though Tiny but clean room. Need immediate attention to the plumbing on the top floor. Found the pressure low.

Dear Rajesh R. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will certainly look into the water pressure that you have highlighted and the same will be immediately addressed. We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. Best Regards, Sunaina Sharma Manerker General Manager Grand Mercure GiftCity

good stay

Customer review rating 4.5/5

Neha S. Business - 16/02/2021 Confirmed reviews ALL

Staff was very warm and welcoming..

Dear Dear Neha S., We very much appreciate your comments regarding your stay at the Grand Mercure GiftCity! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. We hope that this positive experience will make you return to our property again soon. Until then, stay safe and well! Best Regards & Stay Safe, Sunaina S. Manerker General Manager Grand Mercure GiftCity

Good stay

Customer review rating 5.0/5

Payal M. Business - 16/02/2021 Confirmed reviews ALL

Amazing hospitality and food was awesome

Dear Payal, We very much appreciate your comments regarding your stay at the Grand Mercure GiftCity! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards & Stay Safe, Sunaina Sharma Manerker General Manager Grand Mercure GiftCity

Good Stay

Customer review rating 4.5/5

Anupama C. Solo - 16/02/2021 Confirmed reviews ALL

Great Hospitality and staff and food. Thanks to Lipy and Sunaina.

Dear Anupama, It was a pleasure to know that you had a wonderful experience with us. It is our constant endeavor to provide our guests with exceptional services. We are delighted to know that you liked the food and the services, your appreciation and such kind words are very valuable for the entire team and thank you for appreciating Lipi, we have shared the feedback with them which will definitely motivate them to continue providing exemplary services. At Grand Mercure GiftCity we strive to turn the precious moments that each guest spends with us as a memory they will cherish for a lifetime. Your feedback gives us an assurance that we were able to create a memorable experience. We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. Thank you for kind words of appreciation once again as we look forward to welcoming you back again soon. Best Regards & Stay Safe, Sunaina Sharma Manerker General Manager Grand Mercure GiftCity

Comfortable stay

Customer review rating 5.0/5

Ronak S. Business - 14/02/2021 Confirmed reviews ALL

Excellent stay . MR Saurav made sure to take goood care and made the check-in seamless. He was always eager to help and assist to make the stay comfortable.

Dear Ronak S., It was a pleasure to know that you had a wonderful experience with us. It is our constant endeavor to provide our guests with exceptional services. We are delighted to know that you the hotel services, your appreciation and such kind words are very valuable for the entire team and thank you for appreciating Sourabh, we have shared the feedback with them which will definitely motivate him to continue providing exemplary services. At Grand Mercure GiftCity we strive to turn the precious moments that each guest spends with us as a memory they will cherish for a lifetime. Your feedback gives us an assurance that we were able to create a memorable experience. We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. Thank you for kind words of appreciation once again as we look forward to welcoming you back again soon. Best Regards & Stay Safe, Sunaina Sharma Manerker General Manager Grand Mercure GiftCity

Good stay and good food

Customer review rating 5.0/5

Anonymous Business - 13/02/2021 Confirmed reviews ALL

Good stay and good food

Dear Dear Sandeep R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. Best Regards, Sunaina Sharma Manerker General Manager Grand Mercure GiftCity

Good Stay

Customer review rating 5.0/5

Malay S. Business - 13/02/2021 Confirmed reviews ALL

The brand itself speaks a lot about the Hotel.

Dear Malay S., Thank you for taking time out to review us and we are delighted to read your wonderful feedback. Grand Mercure GiftCity has the perfect blend of traditional and contemporary which makes it a perfect setting for exploring this rich and diverse city. We are so grateful for your appreciation of the staff and facilities and am glad that you enjoyed every aspect of your stay with us. We feel humbled by your kind appreciation of the overall property. We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. We hope that this will merit a return visit for we would love to be of service to you and your loved ones again. Until then, keep safe and healthy! Best Regards & Stay Safe, Sunaina Sharma Manerker General Manager Grand Mercure GiftCity

Good stay..courteous staff

Customer review rating 4.0/5

Yogi C. Business - 09/02/2021 Confirmed reviews ALL

The willingness to accommodate customer and give the best experience

Dear Yogi C., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have also noticed your concern with our breakfast and be rest assured as we have changed our set up and have added more items as per feedback received from many guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

Great property with great potential

Customer review rating 4.0/5

Siddhartha Business - 07/02/2021 Confirmed reviews ALL

Its a new property with tasteful interiors and with all expected facilities from a premium corporate travel brand. The check-in process was smooth, and the welcome drink was pretty good. The food is fine, although seems tuned to be less spicy than expected. Sometimes the food took a long time, but with few guests, that is to be expected. The hotel was understaffed, which is to be expected given there are few travellers since last one year. But there were a few instances of neglect which stood out. The swimming pool did not seem to be filtered, and one could see solid trash floating, apart from many birds using it as a drinking water source/bath. There were a couple of instances of the room lights going out which was promptly sorted by a call to the front desk. A few of my colleagues had trouble with their shower controls.

Dear Mr. Agarwal, Thank you for your kind patronage and giving us an opportunity to serve you. Please rest assured your feedback was been addressed with the concerned teams for immediate action on the same. We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. It is heartwarming to read how you felt safe with our new safety protocols. We look forward to welcoming you back again soon. Best Regards & Stay Safe, Sunaina Sharma Manerker General Manager Grand Mercure GiftCity

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