メルキュール タンゲラン BSD シティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 847 件のレビュー

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Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, 15339 タンゲラン, インドネシア

説明

ホテルのその他の情報

  • 1.6 Km to ICE - Indonesia Convention Exhibition

  • Strategically located beside the AEON Mall BSD

  • Nearby Green Office Park BSD City

  • 6 mins drive to The Breeze BSD, where you can satisfy your food cravings

  • Nearby QBIG, ARARASA, XYZ Club, 80 Proof Ultra

当ホテルの客室

ホテル所在地

メルキュール タンゲラン BSD シティ

Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan
15339 タンゲラン
インドネシア

GPS:-6.302602, 106.645256

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

Kitchen Yard

Immerse yourself in the perfect blend of elegant indoor dining and scenic outdoor seating. Experience an array of mouthwatering ala carte and buffet choices, showcasing a tasty blend of Indonesian and International flavors.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  847 件のレビュー

お客さまの声 4.5/5

Makiko N. ビジネス - 確認済みレビュー すべて

大変過ごしやすいホテルでした。一番印象的だったのは、スタッフが親切でにこやかに気配りをしてくださったことです。機会があればぜひまたこちらに泊まりたいと思いました。

Dear Mr. Makiko N., Warm Greetings from Mercure Tangerang BSD City, Thank you very much for taking the time to share your thoughtful review and for awarding us such a wonderful rating. We are delighted to hear that you found our hotel comfortable and pleasant to stay in, and that our clean rooms, convenient proximity to the shopping mall, and easy overall experience contributed positively to your visit. We are especially grateful for your kind words regarding our team. Knowing that our staff made a warm, friendly, and attentive impression means a great deal to us, as genuine hospitality is at the heart of what we strive to deliver. Your appreciation will certainly be shared with the entire team and will inspire them to continue offering thoughtful and caring service to all our guests. It is also lovely to know that you would like to stay with us again should the opportunity arise. We would be honoured to welcome you back on your next trip, whether for business or leisure, and we will be more than happy to ensure another comfortable and enjoyable stay. If you have any preferences or special requests for a future visit, please feel free to let us know and our team will be delighted to assist. Warm Regards, Rajcenda Syavira Guest Experience Executive

お客さまの声 5.0/5

Saito K. ビジネス - 確認済みレビュー すべて

静かで落ち着きました。朝食も雰囲気が良くて最高でした。

Dear Mr. Saito K., We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously maintain the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajcenda Syavira Guest Experience Executive

お客さまの声 3.5/5

Ken I. ビジネス - 確認済みレビュー すべて

問題なかった。対応も適切にしていただいた。

Dear Mr. Ken I., Warm Greetings from Mercure Tangerang BSD City Thank you very much for taking the time to share your feedback with us. We’re glad to know that overall you had no major issues during your stay and that our team’s response was appropriate. We sincerely apologize for the inconvenience caused by the temporary power connection issue in your room. Please rest assured that our Engineering team has taken corrective action to prevent similar occurrences in the future. We also appreciate your comment regarding the Wi-Fi speed. Your input helps us improve our facilities and services for a better guest experience. We hope to have the pleasure of welcoming you back again for an even more comfortable and seamless stay at Mercure Tangerang BSD City. Warm Regards, Rajcenda Syavira Guest Experience Executive

お客さまの声 3.5/5

Namiko H. ビジネス - 確認済みレビュー すべて

部屋は広くキレイで良かったが、シャワー使用時、お湯が出にくい・水圧が低い時間帯があって少し不便だった。タオルはバスルーム床に置いておけば交換してくれるようだがシーツ・枕カバーなどは交換してくれない。(汚れた部分があったが交換されずそのままだった)。また所々以前に宿泊した人の髪の毛が落ちていた。掃除機がきちんとかけられていないのか床は掃除しないのではないかと思う。今回は仕事で泊まったためPCを使用したがきちんとした机がないためPC作業できる広めのデスクがあるといい。

Dear Mrs. Namiko H., Warm Greetings from Mercure Tangerang BSD City Thank you very much for taking the time to share such a detailed review of your recent stay with us. We truly value your feedback as it helps us continuously improve our services. We sincerely apologize for the inconveniences you experienced regarding the shower water pressure, cleanliness, and linen replacement. Please rest assured that we have immediately shared your comments with our Housekeeping and Engineering teams to ensure more thorough cleaning and consistent maintenance moving forward. We also appreciate your suggestion about providing a larger working desk in the room, your input is very helpful, especially for our business travelers, and will be considered for future improvements. While we understand the surrounding area may have limited shops, our team is always happy to recommend nearby dining and convenience options, including AEON Mall and other local restaurants. We hope to have the pleasure of welcoming you again in the future and providing a much more comfortable and satisfying experience on your next visit. Warm Regards, Rajcenda Syavira Guest Experience Executive

お客さまの声 4.5/5

Ikuo K. ビジネス - 確認済みレビュー すべて

ほぼ、快適に過ごせた。

Dear Mr. Ikuo K., Warmest greetings from Mercure Tangerang BSD City. Firstly, thank you for being our loyal Platinum member. We truly appreciate your comments regarding your stay with us. It's always a pleasure to receive positive feedback. I will share your comments with our team, and I'm sure this feedback will serve as encouragement for all our staff to continuously improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajcenda Syavira Guest Experience Executive

その他のウェブユーザーの評価

  • 389 件のレビュー 9.5/10 ロケーション
  • 912 件のレビュー 9.1/10 客室
  • 1,111 件のレビュー 9.5/10 サービス
  • 739 件のレビュー 9.1/10 料理
  • 523 件のレビュー 9.4/10 清潔さ
  • 479 件のレビュー 8.4/10 朝食
  • 368 件のレビュー 8.6/10 設備
  • 255 件のレビュー 9.6/10 雰囲気

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