メルキュールジャカルタシマトゥパン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 794 件のレビュー

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Jl R A Kartini No 18, Lebak Bulus, 12440 ジャカルタ, インドネシア

説明

ホテルのその他の情報

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

当ホテルの客室

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ホテル所在地

メルキュールジャカルタシマトゥパン

Jl R A Kartini No 18, Lebak Bulus
12440 ジャカルタ
インドネシア

GPS:-6.290801, 106.780471

電話番号
ファックス +62 21 75999798

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  794 件のレビュー

トリップアドバイザーの評価  4.3/5  884 件のレビュー

This hotel made my busy life easier with greats service, a strategic location, and even a restaurant discount, thank you

トリップアドバイザーの評価 5.0/5

shelly s トリップアドバイザー認証口コミ

This hotel made things very convenient for me, considering my busy schedule. It is strategically located and easily accessible to everywhere. The service was excellent, and even the restaurant gave me a discount. Thank you, Mercure Simatupang!

Dear Mrs. Sellym7 , Warmest greetings from Mercure Jakarta Simatupang.. Thank you for your kind words! We’re thrilled to hear that Mercure Jakarta Simatupang made your busy life easier with great service, a strategic location, and even a restaurant discount. Convenience and comfort are at the heart of our mission, and it’s wonderful to know that our accessibility, excellent service, and special offers contributed to your positive experience. We appreciate your support and look forward to welcoming you back for another seamless and enjoyable stay! Best regards, Hieronimus Supadma Front Office Manager

好立地

お客さまの声 4.0/5

Zak ビジネス - 確認済みレビュー すべて

虫が出るのが嫌

Dear Mr. Zak, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and discomfort caused by the presence of bugs in your room. This does not reflect the standard of cleanliness and comfort we strive to maintain for our guests. Please rest assured that we take your feedback very seriously. We continue to collaborate with pest control vendors to suppress the spread of bugs and other insects in hotels so that all guests feel comfortable while staying. Your comfort and satisfaction are of the utmost importance to us, and we hope to have the opportunity to welcome you back to provide a better experience. If there\'s anything we can assist you with or if you\'d like to provide further details, please do not hesitate to contact us directly. Best regards, Hieronimus Supadma Front Office Manager

Average City Hotel

トリップアドバイザーの評価 3.0/5

gaurav_829 Solo travel - トリップアドバイザー認証口コミ

The hotel is a bit old and might needs some refurbishment in the rooms. The allocated room was not clean enough and had to raise a complaint next morning. However the problem was fixed later and they tried to maintain top cleanliness which was much appreciated. The overall service for restaurant and in room dining is very slow and not attentive. At breakfast skipped the coffee many times as they did not serve it. Overall a decent city hotel in South Jakarta with a mall near by. Please skip the pool as it’s a big bath tub.

Dear Mr. Gaurav_829 , Thank you for taking the time to share your detailed review of your stay at Hotel Mercure Jakarta Simatupang. We sincerely appreciate your honest feedback as it helps us to continuously improve our services and facilities. We regret to hear about the cleanliness issue in your allocated room upon arrival. However, we are pleased that the matter was resolved promptly, and our team maintained top cleanliness afterward. Your comments regarding the condition of the rooms and the need for refurbishment have been noted and will be shared with our management team for further consideration. We apologize for the slow service in our restaurant and in-room dining, as well as the inconvenience during breakfast when your coffee was not served. Please rest assured that we will review these concerns with the respective teams to ensure more attentive and timely service in the future. We are glad that you found our location convenient, with a nearby mall adding to your experience. We have also taken note of your remarks about our pool, and we appreciate your candor in sharing your thoughts. We hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable stay. If there is anything further we can assist you with, please do not hesitate to contact us. Warm regards, Hieronimus Supadma Front Office Manager Hotel Mercure Jakarta Simatupang

Great start and beautiful service

トリップアドバイザーの評価 5.0/5

Passenger39762057022 トリップアドバイザー認証口コミ

My husband and I had a great stay at Mercure Jakarta Simatupang. Our room was spacious, bed was huge and comfy. We went to the restaurant for dinner and breakfast. Very friendly and courteous service from Ngesthi, she made great coffee as well. Thank you!

Dear Passenger39762057022 , Warmest greetings from Mercure Jakarta Simatupang... Thank you for sharing your great experience stay at Hotel Mercure Jakarta Simatupang. We are delighted to hear that you and your husband had a great stay and enjoyed the spacious room and comfortable bed. We are also thrilled to know that you had a pleasant dining experience at our restaurant for dinner and breakfast. Your kind words about Ngesthi's ( FB Service ) friendly and courteous service, as well as her great coffee, mean a lot to us. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service and facilities to our guests. We look forward to welcoming you both back in the future for another delightful stay. Thank you and best regards, Hieronimus Supadma Front Office Manager

WIFI

お客さまの声 2.0/5

匿名 ビジネス - 確認済みレビュー すべて

部屋・清潔さ・スタッフの接遇等については問題ありませんでした。 部屋のwifiが37kbpsと非常に遅く、部屋のスマートTVも稼働しませんでした。 ホテルのスタッフに診てもらったのですが、改善しませんでした。 仕事に支障をきたして困りました。

Dear Mr. Shigeta, Warmest greetings from Mercure Jakarta Simatupang... Thank you for your detailed feedback that you have posted at Trustyou platform review. Thank you for sharing your feedback. While we're glad there were no issues with the room, cleanliness, or staff service, we deeply regret the inconvenience caused by the slow Wi-Fi and non-functional smart TV. We apologize for the slow Wi-Fi speed and understand how crucial a stable internet connection is, especially for work. We'll look into this issue immediately to ensure faster and more reliable connectivity for our guests. We are sorry that the smart TV in your room didn't work as expected and that our initial attempts to resolve the issue were unsuccessful. We'll conduct a thorough check and repair any faulty equipment. Your feedback is invaluable in helping us improve our services and facilities. We hope to have the opportunity to provide you with a better experience in the future. Best regards, Hieronimus Supadma Front Office Manager

との提携 TripAdvisor

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  • 404 件のレビュー 7.6/10 清潔さ
  • 246 件のレビュー 8.6/10 朝食
  • 154 件のレビュー 5.8/10 快適さ

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周辺の他の施設

ジャカルタのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。