ノボテル タンゲラン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 456 件のレビュー

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Tangcity superblock, Jl. jend sudirman no. 1, 15117 タンゲラン, インドネシア

説明

ホテルのその他の情報

  • 無料のWi-Fi、ワークスペース、ソファ、薄型TV

  • 自然光の入るジム、お子様向けのプレイグラウンド、プール、屋上のガーデン

  • 郷土料理/各国料理ダイニング、ラウンジバー

  • グランドボールルーム、7室の柔軟なイベントスペース

  • ショッピングや食事が楽しめるタンシティモールに隣接

当ホテルの客室

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ホテル所在地

ノボテル タンゲラン

Tangcity superblock, Jl. jend sudirman no. 1
15117 タンゲラン
インドネシア

GPS:-6.194012, 106.633935

電話番号
ファックス +62 21 29038899

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

THE SQUARE

ヨーロッパとアジアのスタイルのレストランで、週7日24時間お食事をお楽しみください。豊富な種類のアジア料理や各国の特選料理など、作り立てのお料理をその場ですぐに調理してご提供いたします。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  456 件のレビュー

トリップアドバイザーの評価  5.0/5  3,077 件のレビュー

Novotel tangerang indonesia was awesome!

トリップアドバイザーの評価 5.0/5

Hengkie H トリップアドバイザー認証口コミ

My fist time stayed at novotel tangerang, I adore to every detail of the hotel and of course their hospitality ,the breakfast menus and the facilities was amazing 🫰🏻 And absolutely want to try another novotel around the world! Keep up the good work!

Dear Hengkieh2024, Warmest Greeting from Novotel Tangerang, It is always a pleasure to receive positive feedback. I will share your comments with our team, We are happy to know that you are enjoyed your stay and satisfied with our hospitality from our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ressa A Front Office Manager

FALL FROM GRACE

トリップアドバイザーの評価 1.0/5

HansSolo72 トリップアドバイザー認証口コミ

Novotel is always my choice each time I come to Tangerang, but NOMORE, the last visit was VERY DISSAPOINTING. I've booked 2 rooms for 20.09.2024 - 24.09.2024, one for myself and one for my parents. My parents are senior citizens and not very handy with all the checkin procedure, and my flight from the Netherlands was arriving late in the evening. So One month before arrival I've requested the hotel so that my parents can go to their rooms without being asked for payment, I've received confirmation from the hotel that they can check in, I've guaranteed my booking and I'm sure they can see my guest history as a platinum accor member I've been multiple times in the hotel. Unfortunately when they arrived at the hotel, THEY WERE DENIED check in, a couple of 70 plussers and my confused cousin. Despite the aging building and all its shortcomings, I've always enjoyed my stay at Novotel Tangerang, specially the restaurant and bar staff, but the last experinece was the last straw. I'm gonna miss my friends at the F&B service but I guess it's time to find another hotel. VERY DISSAPOINTED, if you can do that to a platinum member, a repeater guest, imagine what can happen to a regular guest?

Dear Mr. Hans Tancil, Thank you for taking the time to share your experience with us regarding your recent stay at Novotel Tangerang. I sincerely apologize for the inconvenience and disappointment that you and your parents faced during check-in. As a valued Platinum Accor member, we strive to provide our guests with exceptional service, and it is disheartening to hear that we fell short in this instance. I understand how frustrating it must have been for your parents, especially given their age and the circumstances surrounding their arrival. Please know that this is not reflective of our usual standards. I appreciate you bringing this matter to our attention, as it helps us identify areas where we can improve. I will personally address this situation with our team to ensure that such misunderstandings do not occur in the future. We are grateful for your loyalty over the years and are truly sorry to hear that this experience has led you to consider other options. We would love the opportunity to regain your trust and demonstrate our commitment to providing excellent service. If there’s anything further we can do or if you'd like to discuss this matter directly, please feel free to reach out at dm@novoteltangerang.com. Thank you once again for your feedback, and I hope we can welcome you back in the future under better circumstances. Warm regards, Adri Prabowo Duty Manager

Little gesture that make you feel like home.

トリップアドバイザーの評価 5.0/5

Sherpa19189805856 トリップアドバイザー認証口コミ

Hotel was next to a Tang city mall which is convenient and room was comfortable and clean. Breakfast spread was good and would like to express sincere appreciation to Ibu Salma who was very kind to prepare some fruits for me for the breakfast. 🙏👍

Dear Sherpa19189805856, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our location convenient and that your room was comfortable and clean. It’s wonderful to know that you enjoyed the breakfast spread. I will certainly pass on your kind words to Salma; she will be thrilled to hear that her efforts made a positive impact on your stay. We appreciate your feedback and look forward to welcoming you back in the future! Best regards, Adri Prabowo Duty Manager

Mr

トリップアドバイザーの評価 4.0/5

Hienet ビジネス - トリップアドバイザー認証口コミ

The hotel is quite good for staying, the location is very comfortable and good connection between the airport and the downtown.

Dear Hienet, Thank you for taking the time to share your feedback regarding your recent stay with us. We are happy to hear that you found our hotel comfortable and appreciated the convenient location, as well as the easy access between the airport and downtown. However, we sincerely apologize for the cleanliness issues you encountered in your room. Please be assured that we take such matters seriously, and we will address this with our housekeeping team to ensure improvements are made. Your insights are invaluable in helping us enhance our services, and we hope to welcome you back in the future for an even better experience. Best regards, Adri Prabowo Duty Manager

Wonderful Hotel

トリップアドバイザーの評価 5.0/5

Beniis1105 ファミリー - トリップアドバイザー認証口コミ

It was a great experience staying at this hotel. They provide spacious rooms, complete amenities, and beautiful facilities. With the excellent services and great care from their staff, it was a memorable stay and I will return to stay at this hotel soon. The location is really strategic and located in the same building with the Tangcity Mall.

Dear Beniis1105, Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you enjoyed the spacious rooms, complete amenities, and beautiful facilities we offer. It is particularly gratifying to know that our staff’s dedication to excellent service contributed to making your stay memorable. We strive to create a welcoming environment for all our guests, and your kind words affirm our efforts. We are also pleased that you found our location convenient, especially with Tangcity Mall nearby. We look forward to welcoming you back on your next visit and ensuring another exceptional experience. Warm regards, Adri Prabowo Duty Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 393 件のレビュー 8.1/10 客室
  • 447 件のレビュー 8.7/10 サービス
  • 10 件のレビュー 8.5/10 インターネット
  • 205 件のレビュー 8.8/10 清潔さ
  • 170 件のレビュー 9.2/10 朝食
  • 21 件のレビュー 9.3/10 ウェルネス・温泉エリア
  • 12 件のレビュー 4.1/10 バー＆飲料

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周辺の他の施設

タンゲランのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。