Dear Valued Guest, Thank you very much for sharing your wonderful experience at Raffles Jakarta. We are truly delighted to know that you enjoyed our rooms, pool, gardens, culinary offerings, and the convenient access to the mall and One Satrio Park. Your kind words about our team mean a great deal to us. We also sincerely appreciate your feedback regarding the deposit amount and the restaurant menus, as it helps us continue refining our guest experience. We look forward to welcoming you back to Raffles Jakarta for more memorable moments, where you will always be part of our family. Warm regards, Fachrul Reza Head Butler Raffles Jakarta

Dear Valued Guest, Thank you very much for sharing such a thoughtful reflection on your stay with us. We are truly delighted to know that you experienced Raffles as a place of luxury with warmth, where the comfort of the room, the breakfast, and the genuine care from our team created a stay that felt both refined and welcoming. Your kind words inspire us as we continue to create an uplifting and enchanted world where guests arrive as guests, leave as friends, and return as family. We look forward to welcoming you home again to Raffles Jakarta in the near future. Warmest regards, Rhany Guest Experience Manager Raffles Jakarta

Beste Hans D. F., Hartelijk dank voor uw lovende woorden over ons hotel en ons personeel. Het is altijd fijn om te horen dat onze inspanningen gewaardeerd worden. Wij streven ernaar om een uitzonderlijke ervaring te bieden aan al onze gasten en uw feedback motiveert ons om dit te blijven doen. Met vriendelijke groet, Rhany Guest Experience Manager Raffles Jakarta

Beste gast, Hartelijk dank voor uw fantastische beoordeling. Het verheugt ons dat u ons hotel en vooral het ontbijt zo geweldig vond. Wij hopen u snel weer te mogen verwelkomen voor nog meer bijzondere momenten bij Raffles Jakarta. Met warme groet, Rhany Guest Experience Manager Raffles Jakarta

Dear Valued Guest, Thank you for your wonderful review and for your continued trust in us. It is always a pleasure to know that you find our hotel, service, and recognition truly excellent. We wish you an enjoyable trip in the meantime and very much look forward to welcoming you and your mother back to Raffles Jakarta in just a few days. Kind regards, Etha

Dear Valued Guest, First and foremost, congratulations once again on your anniversary and thank you for choosing to celebrate such a meaningful occasion with us. It’s an honour to have played a small part in a very special chapter of your story. We’re thrilled to know that the surprise suite upgrade hit the right note (and offered a view as memorable as the milestone itself!). It’s especially lovely to hear how much you enjoyed our breakfast spread—sashimi in the morning isn’t for everyone, but for those who dare, it does leave a lasting impression! From our tropical poolside escape to the garden jogging path and our ever-convenient mall access, we’re glad the little luxuries added up to a truly incredible stay. And your kind words for our Butlers and Housekeeping team? That’s the kind of feedback that fuels our passion for what we do—thank you. We also appreciate your note about the shower head. While it may have tried to be too flexible for its own good, rest assured we’ll take a closer look to ensure form meets function in every detail. We can’t wait to welcome you back for your next celebration or simply another well-deserved escape. Warmest regards, Etha Director of Guest Experience, Quality & Loyalty Raffles Jakarta

Dear Valued Guest, What a joy to read your generous words, thank you for taking the time to share such a glowing review. We’re delighted to know that your experience with us felt like discovering a hidden gem in the heart of the city. From the spacious comfort of your room to our tranquil garden and inviting pool, it sounds like you experienced Raffles Jakarta just as we hoped you would, beautiful, thoughtful, and unforgettable. Your kind mention of our butler service and the seamless way your requests were handled means the world to us. And Ananda will be especially thrilled to know that her breakfast service left such a memorable impression. We look forward to welcoming you back whenever the city calls. Until then, please know how much we appreciate your trust and your kind recommendation. Kind regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

Dear Mr. Rene, Warm greetings from Raffles Jakarta. Thank you very much for your kind review and for your loyalty as a Classic Member of ALL – Accor Live Limitless. We are truly delighted to hear that your entire experience—from airport pick-up to departure—was well taken care of. Your compliments for our caring and thoughtful team mean a lot to us, and we are especially grateful for your recognition of Gio and Frans from the restaurant. We will be sure to pass along your kind words to them—they will be thrilled to know they helped make your stay so special. It was a pleasure having you with us, and we look forward to welcoming you back to Raffles Jakarta in the near future. With warm regards, Etha Director of Guest Experience, Quality & Loyalty Raffles Jakarta

Dear Valued Guest, Thank you for taking the time to share such a wonderful review. We are truly honored by your kind words, and it brings us immense joy to know that you consider Raffles Jakarta the best city hotel in the world. Your compliments about our beautiful rooms, outstanding service, delightful breakfast, and serene Club Lounge truly warm our hearts. We are especially grateful for your recognition of our dedicated colleagues—Yuli, Kevin, Giordy, Ridho, Lin, Dhio, Amanda, and Fandi—who contributed to making your stay exceptional. Your appreciation will certainly be shared with them, as it will inspire them to continue delivering memorable experiences. Thank you for your loyalty as an esteemed member of Accor Live Limitless. It is always a pleasure to welcome you, and we deeply value your continued support. We look forward to the privilege of welcoming you back to your oasis in Jakarta for another unforgettable stay. Please do not hesitate to reach out if there is anything we can do to make your next visit even more special. With warmest regards, Etha Director of Guest Experience, Quality, and Loyalty Raffles Jakarta

Beste Mr. Jerrol, Hartelijk dank voor uw geweldige beoordeling! We zijn zo blij te horen dat u genoten heeft van de persoonlijke benadering en de attentheid van ons team, vooral Danielle, Kevin en Rofi. Het is fantastisch om te weten dat we uw voorkeuren konden onthouden en dat u onze service als zeer goed hebt ervaren. We waarderen uw feedback over de WiFi-verbinding en zullen dit zeker in overweging nemen voor verbetering. Uw opmerkingen zijn voor ons van groot belang! Ik hoop dat mijn antwoord begrijpelijk is, aangezien het niet mijn moedertaal is, maar ik wilde mijn oprechte dankbaarheid graag met u delen. We hopen u snel weer bij ons te mogen verwelkomen! Met vriendelijke groet, Rhany Guest Experience Manager Raffles Jakarta