Fairmont Makati 酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 6,634 评论

安心悦界(ALLSAFE)认可酒店

信息短信

+ 24 服务

酒店其他优惠

  • Labeled ALLSAFE

  • Exclusive San Lorenzo address, in the heart of Makati's shopping district

  • Across the street from Greenbelt Park and a sh ort walk to Ayala Museum

  • Willow Stream Spa and extensive fitness facili ties

  • Stylish rooftop swimming pool with bar area

酒店位置

Fairmont Makati 酒店

1 Raffles Drive
Makati Avenue
1224 马卡迪市
菲律宾

传真: (+63)285559899

从 15h00 办理登记入住手续

从 11h00 办理退房手续

  • 乘飞机

    NINOY AQUINO INTL AIRPORT 达到 0公里 / 0 英里

GPS:14.5513, 121.0231

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 游泳池
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

SPECTRUM

当前不可用

This lively all-day dining restaurant offers an array of international and local fare prepared fresh at interactive culinary theaters buffet-style.

我们的客房

享受极致奢华与舒适的住宿体验。每间精致的客房均设有可俯瞰城市美景的落地窗、豪华寝具、高雅浴室,以及各种贴心设施,让客人享有难以忘怀的住宿体验。

您的会议和活动

我们的会议室

  • 会议室数量:6

  • 最大面积:859 平方米

  • 最大容量:333 个人

  • 最大宴会容量:180 个人

了解更多信息

Fairmont Makati 酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

6,634 评论

TripAdvisor 评级 4.5/5

2,441 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

親切的飯店

客户意见评级 4.0/5

Cf 商务住宿 - 26/12/2019 所有已确认评论

床軟硬適中,浴室大小剛好。 接待人員親切。 早餐種類多,味道可。 但房內有些設施如窗簾、櫃子比較老舊

特别好的入住体验

客户意见评级 5.0/5

Chris 商务住宿 - 08/10/2019 所有已确认评论

工作人员专业,热情。酒店设施很棒!

Dear Mr. X., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Excellent experience with Suite Room

客户意见评级 4.5/5

Tianyou 商务住宿 - 16/09/2019 所有已确认评论

這已經是第五次選擇在FAIRMONT MAKATI 入住,比較特別的是此次由於商務需求得在飯店進行會議,所以就由原本的一般房型付費升等到Suite房型.必須要說這次的升等還是滿意的,房間空間足夠讓六位人士同時開會,有獨立的來賓廁所可以使用,客廳與睡床的分離,也完整的保全了隱私,乾濕分離的大衛浴也讓我非常滿意.下回在馬尼拉入住會繼續優先考慮.

Dear Mr. H., Thank you for taking the time to complete our hotel survey following your stay in Fairmont Makati. It is always pleasing to receive positive ratings and feedback for improvement. Rest assured that we will be sharing your feedback to the rest of our team members. Likewise, your feedback regarding our food selection at the Fairmont Gold level will also be shared to our culinary leaders. We look forward to the opportunity of welcoming you back in the next opportunity. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

非常棒

客户意见评级 5.0/5

黄. 商务住宿 - 20/08/2019 所有已确认评论

服务非常好

Dear Ms. Jiali H., Thank you for taking the time to answer our guest survey and for giving us a perfect rating! It warms our heart whenever we exceed the expectations of our guests. We do take pride in catering to our guests’ needs the best way we can. Should you travel to this part of the world again, we look forward to welcoming you back! Sincerely, LOVE OLIVO Guest Experience Manager Fairmont Makati
客户意见评级 3.5/5

陈. 商务住宿 - 26/07/2019 所有已确认评论

泳池维护不佳,水不够清澈,还有树叶。有一次晚上回酒店,发现有块脏的抹布放在洗手台边。

服務人員態度非常好, 清潔寬敞的住宿房間, 提供的早餐相當美味

客户意见评级 4.5/5

Gary C. 商务住宿 - 20/07/2019 所有已确认评论

名符其實的五星級國際酒店, 提供的服務與餐飲, 均有高水準的表現

Dear Mr. Gary C., Thank you so much for this very inspiring comment about our hotel. It really warms our heart to know that you found our breakfast delicious and the room spacious and clean. Moreover, we are pleased to learn the our staff were able to provide you with an excellent service! I am sure that they will be pleased to learn what you thought of them and it will definitely continue to inspire and motivate them to do better. Meanwhile, I look forward to welcoming you back in the near future. Warm regards, LOVE OLIVO Guest Experience Manager Fairmont Makati

方便舒適的住宿享受.

客户意见评级 5.0/5

Yuanting W. 单人住宿 - 12/07/2019 所有已确认评论

飯店人員親切良好,房間很乾淨舒適, 早餐也很棒!

Dear Yuanting W., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

宾至如归

客户意见评级 4.0/5

Ping 商务住宿 - 09/07/2019 所有已确认评论

酒店位置很好,交通很方便,工作人员服务热情,让人有安全感!

Dear Ms. Ping, Thank you for your wonderful review and for making us your home away from home. I am also pleased to hear that you find the services of our staff warm. Receiving feedback such as yours encourages us to continue our efforts to maintain the high standards of service for which we are known for. Furthermore, I am happy that you find the hotel's location very good. This is one of our best feature as we are surrounded by great shopping centers as well as many exciting places of interests. I have taken note of your other point pertaining to communication challenges you experienced during check-in and I assure you that I have shared this with the Front Office team. Meanwhile, we look forward to welcoming you back in the near future. Warm regards, LOVE OLIVO Guest Experience Manager Fairmont Makati

屋内空气不是很好,但非常安全

客户意见评级 3.0/5

匿名 商务住宿 - 08/07/2019 所有已确认评论

空调无法调温度,卫生真的很令人失望,设施比较陈旧,落地灯开关不好用,马桶反映不灵敏,酒柜一层灰,电视打不开,不过服务人员是还不错的,但是熬夜通宵站岗的好像比较累,感谢他们保障了我们的安全

Dear Mr Han X., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. As we take pride in providing the highest standard of service, we are saddened to learn of your unpleasant experience. Please accept our apologies for the inconvenience you have been caused. Please allow us to send our maintenance team to rectify the issues incountered in the room. We hope the incident will not mar your otherwise favorable impression of our hotel and we wish that you will give us the opportunity to recover from this experience. In the meantime, should we be of any assistance, please do not hesitate to let us know. We look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

很安全很舒服

客户意见评级 5.0/5

Richard L. 商务住宿 - 27/06/2019 所有已确认评论

最重要的就是安全 第二重要才是品質 這兩個都做的很好

Dear Mr. L., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

最不愉快的入住

客户意见评级 0.5/5

G. M. 家庭住宿 - 19/06/2019 所有已确认评论

金卡会员的优势都没有,我们很晚到酒店,办入住等了一小时,真无语

Dear Mr. G., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. As we take pride in providing the highest standard of service, we are saddened to learn of your experience in our hotel. Please accept our apologies for the inconvenience caused and we hope this incident will not mar your impression of our hotel. We appreciate that you took the time to let us know of your experience . In the meatnime, should we be of any assistance, please do not hesitate to let us know With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

太棒了

客户意见评级 4.5/5

Yves 商务住宿 - 21/05/2019 所有已确认评论

乾淨舒適,服務親切,雖然我需要冰塊他們都能立即送來,但如果有製冰機會更好,我不喜歡麻煩別人。

Dear Mr. K., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings and suggestions for improvement. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

整体不错

客户意见评级 4.5/5

严. 商务住宿 - 15/05/2019 所有已确认评论

值得下次入住

舒適整潔

客户意见评级 4.5/5

W. 商务住宿 - 14/05/2019 所有已确认评论

舒適整潔

Dear Mr. Po Hsun W., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

对服务印象深刻

客户意见评级 4.0/5

Emma 家庭住宿 - 17/04/2019 所有已确认评论

从CI前台服务开始,一路服务体验都挺好的。一开始前台给错房间,英文不太好,邮件沟通后也及时调换了,虽然这种错误不应该,但好在服务态度一直很好,略略打消了给错房间的不快感。地理位置优越,安保强,入住有安全感。

Dear Ms. L., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. As we take pride in providing the highest standard of service, we are saddened to learn of your check-in experience. Please accept our apologies for the incovenience caused. Your feedback has been shared with the Department leaders to avoid reoccurrence. We hope this incident will not prevent you from staying with us again. Meantime, should we be of any assistance, please do not hesitate to let us know. With Kind Regards, Love Olivo Guest Experience Manager

Good

客户意见评级 3.5/5

Amy C. 单人住宿 - 01/04/2019 所有已确认评论

都很不錯,就只有房門的隔音效果有點差

Dear Ms. C., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings and feedback for improvement from our valued guest. Likewise, we have taken note of your unpleasant experience, our apologies for the incovenience you have caused, rest assured this will be shared to the department concern accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

One of the best hotels in the Philippines. Extraordinary staff

Tripadvisor 评级 5.0/5

Shanghai_Traveller1 Business - 22/03/2019 经 TripAdvisor 认证的评论

Nice rooms, nice amenities, the gold lounge is outstanding. Everything that you would want from a great hotel. And this from a guy that spends, over 300 nights a year in hotels. But what really sets the Fairmont apart is the exceptional staff. To an individual they greet guests, remember their names, are polite, are helpful. I can't say enough good things. Two little things? I gotta complain a tiny bit.....One is that even though I've stayed at the Fairmont several times, I, for the life of me, cannot figure out their coffee machine in the Gold rooms. Please consider having instructions. I keep meaning to call somebody to show me, but when I think about it, I've just gotten out of bed - look terrible - and need caffeine. Who wants somebody to visit the room then? Not me. The other thing that is (a tiny) bit annoying is that the the sheets are so well tucked into to very high mattress, that they only reach my shoulders - and I just cannot pull them higher. I kinda like to "snuggle" and just can't. Overall a terrific place. Like it alot, and recommend it.....but when the bellman is showing you the room, ask him (her) how to use the coffee machine. :)

Dear Shanghai_Traveller1, Thank you very much for taking the time to share your valuable thoughts on TripAdvisor following your recent stay at Fairmont Makati. It feels delightful for the whole team to know that we were able to provide you with a pleasant and relaxing stay. Your kind compliments are certainly appreciated, and your candid feedback will certainly be used to further improve our guest's experience. Once again, thank you for your review. We hope to provide you with a better lodging experience in the near future. Sincerely, Matthieu Busschaert Hotel Manager

住宿服务满意

客户意见评级 4.5/5

Allan W. 商务住宿 - 12/03/2019 所有已确认评论

位置好,酒店卫生,会员水果很贴心,下午回酒店已拉上窗帘。早间泳池服务可以更加暖心。

Dear Mr. W., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

有索菲特不住费尔蒙

客户意见评级 4.5/5

T. 情侣住宿 - 05/03/2019 所有已确认评论

酒店还是相当不错的,但是没有达到预期,费尔蒙再雅高集团排名在索菲特之上,但实际并不比索菲特好。服务员都很有礼貌,各个都微笑打招呼。好评。

宾至如归

客户意见评级 5.0/5

李. 单人住宿 - 17/02/2019 所有已确认评论

酒店细节做的非常好,非常完美的一次入住体验!

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