马尼拉索菲特菲律宾广场酒店 5 星

Thoroughly recommend this hotel the service and location is great and the staff are genuinely friendly Spiral is a great resturant and the Sunset bar as the name suggests is the place to be in the evening The Club lounge is like a home from home very friendly and efficient staff run by Roseville, Miss Rica deserves a special mention Get a high room on the pool side if you can

Excellent hotel with friendly staff. Great pool and facilities. Restaurants were very good. Safety and security were not over the top. Hotel seemed busy all the time but no delays were experienced. Check in and check out was very quick.

I chose the Sofitel Philippine Plaza hotel because of its reputation as a five star hotel. I booked our stay thru the Accor Hotels website back in Aug 2019. Checked in at the hotel on February 18, 2020 only to find out that the hotel did not receive my payment or my card was not charged. this is actually false as I saw that charge on my September 2019 statement and paid it off. I had no choice but to pay again or else I have nowhere else to stay. At the end of my stay I was expecting to pay my original quote of PHP4161 per night totalling PHP 15332.87 provided back in August. I ended up paying PHP 17,772.84 I checked with the front desk and they mentioned this is the rate for February and its different from the rate I booked back in August, the employee during check a few days back mentioned that the rate should be the same. The accomodation breakdown are as follows: 02/18/2020 : PHP 6615.89 instead of PHP 4161 02/19/2020: PHP 6046.23 instead of PHP 4161 02/20/2020: PHP 5110.75 instead of PHP 4161 I have booked hotels from my previous travels and did not come across such a horrible experience. I left the country and returned to Canada upset on why a 5 star hotel can mess up the billing and had stressed me out during my stay instead of the expected R&R. I could not recommend this hotel to friends and family in the near future.

The service was very good. Everybody in the hotel were very courteous and professional. The room was magnificent and the food was awesome and very delicious.the location of the hotel was excellent. It’s very close to everything, the malls, casinos and restaurants. The concierge can help you with any information that you need to help you enjoy your stay. We had a great time and we highly recommend your hotel to all our friends and family.

The hotel is one of the nicest Sofitel's I have ever stayed in anywhere in the world. The staff are so helpful, the restaurant's and food are out of this world and the view of the sunset from the Sunset Bar is spectacular.

位置不错，风景很漂亮。服务一般吧，迎宾很久都没把箱子送到房间，又自己下楼去拿的，房间设施比较老旧。

还会下次再来。

Had 3 different rooms due to our travel movements in and out of Manila. Each room was great with good furnishings, quality bedding and spacious bathrooms. The hotel staff were so professional and helpful, from the front desk to the room attendants to the concierge and all the restaurant staff. We thoroughly enjoyed our stay, especially the amazing outdoor pool area and Spiral restaurant.

Great stay at an outstanding hotel. The service was first class. The surroundings are first class. The staff would be amongst the finest that I have encountered anywhere in the world. Once again _ thank you Sofitel Manila.

A relaxing weekend get away with my partner to celebrate in advance her birthday and our 9th year anniversary. we are looking forward to stay again when she comes back to the Philippines but this time longer period to stay.

Service experienced was on personal basis. Best location, We love the balcony, seeing the bay during the sunset, and the city at night. Staff were professional and personalized service extended to us. Our stay made our wedding anniversary celebration a memorable one. Thank you, Sofitel!

When I will choose a staycation I always wanted to stay in Sofitel aside from there amenities and facilities I love also the wide spread of there breakfast buffet.if nothing to do it's very nice to unwind near in the pool side and watch the sunset,I will choose Sofitel for the nxt staycation.

As per my understanding on your check-in policy, time for check-in is 2 pm. We arrived around 2 pm and with a long queue for check-in from the Accor counter, we waited for our turn. When our turn came, although we've reserved four(4) rooms, we were only given 2 initially and had to wait for almost 2 hours for the other rooms. This was really unacceptable as these were booked way ahead of the scheduled dates. Although the upgrade of one room was appreciated, there seems to be no difference to the other rooms provided. We hope that this will never be encountered again for our next visit.

It was an amazing hotel, we always stay in here everytime we go to Philippines, staff are amazing, one of the staff (Yvonne) even recognise my daughter after 3 years 😊, it's always outstanding the service. Just a little note to pls make sure the room is absulutely clean before you send guest to they're room. Other than that we really did enjoyed our stay and will definitely come back.

At times in travel there is a location that you stop that just blows you away in your expectations. This was one of those total surprise experiences. The detail to making service personalized in this large location was beyond memorable. Cheers to you all!