马尼拉索菲特菲律宾广场酒店 5 星

The service was very good. Everybody in the hotel were very courteous and professional. The room was magnificent and the food was awesome and very delicious.the location of the hotel was excellent. It’s very close to everything, the malls, casinos and restaurants. The concierge can help you with any information that you need to help you enjoy your stay. We had a great time and we highly recommend your hotel to all our friends and family.

The hotel is one of the nicest Sofitel's I have ever stayed in anywhere in the world. The staff are so helpful, the restaurant's and food are out of this world and the view of the sunset from the Sunset Bar is spectacular.

位置不错，风景很漂亮。服务一般吧，迎宾很久都没把箱子送到房间，又自己下楼去拿的，房间设施比较老旧。

还会下次再来。

Had 3 different rooms due to our travel movements in and out of Manila. Each room was great with good furnishings, quality bedding and spacious bathrooms. The hotel staff were so professional and helpful, from the front desk to the room attendants to the concierge and all the restaurant staff. We thoroughly enjoyed our stay, especially the amazing outdoor pool area and Spiral restaurant.

Great stay at an outstanding hotel. The service was first class. The surroundings are first class. The staff would be amongst the finest that I have encountered anywhere in the world. Once again _ thank you Sofitel Manila.

A relaxing weekend get away with my partner to celebrate in advance her birthday and our 9th year anniversary. we are looking forward to stay again when she comes back to the Philippines but this time longer period to stay.

Service experienced was on personal basis. Best location, We love the balcony, seeing the bay during the sunset, and the city at night. Staff were professional and personalized service extended to us. Our stay made our wedding anniversary celebration a memorable one. Thank you, Sofitel!

When I will choose a staycation I always wanted to stay in Sofitel aside from there amenities and facilities I love also the wide spread of there breakfast buffet.if nothing to do it's very nice to unwind near in the pool side and watch the sunset,I will choose Sofitel for the nxt staycation.

As per my understanding on your check-in policy, time for check-in is 2 pm. We arrived around 2 pm and with a long queue for check-in from the Accor counter, we waited for our turn. When our turn came, although we've reserved four(4) rooms, we were only given 2 initially and had to wait for almost 2 hours for the other rooms. This was really unacceptable as these were booked way ahead of the scheduled dates. Although the upgrade of one room was appreciated, there seems to be no difference to the other rooms provided. We hope that this will never be encountered again for our next visit.

It was an amazing hotel, we always stay in here everytime we go to Philippines, staff are amazing, one of the staff (Yvonne) even recognise my daughter after 3 years 😊, it's always outstanding the service. Just a little note to pls make sure the room is absulutely clean before you send guest to they're room. Other than that we really did enjoyed our stay and will definitely come back.

At times in travel there is a location that you stop that just blows you away in your expectations. This was one of those total surprise experiences. The detail to making service personalized in this large location was beyond memorable. Cheers to you all!

Superb service, food and overall experience. The one thing that needs improvement are the pillows. They are already old and provides no support thereby giving me a not so favorable sleep experience. Would stay again next time when this improves.

After more than five years of continuous quarterly visits to this hotel, it has indeed become my home while in Manila as well as that of our employees. While other five star brands can better the facilities and certain offerings, we believe nothing beats the gracious, warm, and sincere hospitality of this Hotel's staff. Clearly a marked distinction that puts them above the best of them.

I booked a trip for me and my son to spend time in Philippines. due to a family bereavement, I had to change travel plans. whilst the Sofitel eventually allowed y son to check in, It was not without significant inconvenience. From the hotel charging full (non member) room rate, to requesting copies of death certificate for family member and changes to my personal itinerary, to my son being initially being questioned re access, to him then being asked to pay $3,800 P in CASH per night for a security deposit. it was meant to be a luxurious start to an adventurous holiday, but turned out to be an extremely stressful experience. the final straw was when we advised my son could not utilise the buffet we had paid for, on his last day as he was set for a 5am departure. the hotel would not transfer the option to another day, and only offered a "hamper" on final day or a modest continental breakfast to the room on day 1. The reality is circumstances change, but the hotel only made a token offer as concession, and sought to take full advantage and make maximum profit from our situation.