Raffles Makati 酒店 5 星
客户意见评级 (ALL 评级) 4.7/5 127 评论
1 Raffles Drive, Makati Avenue
NINOY AQUINO INTERNATIONAL APT 达到 12公里 / 7.46 英里
从 办理登记入住手续 - 从 办理退房手续
This lively all-day dining restaurant offers an array of international and local fare prepared fresh at interactive culinary theaters buffet-style.
Mireio offers classic French and creative continental cuisine as prepared by the hotel's master chefs. The restaurant's atmosphere is elegant and bright, with floor-to-ceiling glass showcasing an impressive view of the city skyline.
The Writers Bar is styled as a library, taking inspiration from the Writers Bar in Raffles Singapore. It is a haven for the enjoyment of reading, having a refined afternoon tea, or imbibing a glass of wine or cocktail.
来自 100% 认证入住过我们酒店客人的评论发现更多
If you want to feel special, THIS is your place
Tripadvisor 评级 5.0/5
Shanghai_Traveller1 商务住宿 - 经 TripAdvisor 认证的评论
One of the best hotels in the world - and I'm a fellow that literally spends 300 plus days a year in hotels. This place stands out as exceptional. Yeah, the rate is a bit pricier than other places in Makati, but if you want to splurge, this is the place to go. I could go on and on about how great the rooms are; how nice the facilities are; wonderful location, etc........but it's the people that is this hotel's biggest asset. Every person I encountered was mabait, friendly, and caring. I would especially like to single out Franchesca in the 9th floor restaurant, but she is indicative of everybody I met while here. Can't recommend this place enough, Thanks from an Accor Diamond member.
Dear Shanghai_Traveller1, We wish to thank you for making Raffles your home away from home during your visit to the Philippines. We appreciate your time to complete our survey following your recent stay. We are delighted to hear about your pleasant experience with us and for enjoying our customer service. We will share your encouraging and positive feedback with the entire team and we hope that we continue to deliver meaningful experiences. I’m sure everyone will be encouraged by your kind words. We look forward to the opportunity of welcoming you again. Sincerely, Alexandria Mallillin Guest Relations Officer
It was the butler service that...
Tripadvisor 评级 4.0/5
MrsGNZ 经 TripAdvisor 认证的评论
Brought down their marking from excellent to very good. They have been so accommodating and was so helpful when it comes to our room and request for adjacent room with our extended family. Their afternoon tea and cocktail was very good and enjoyable. We haven't use their butler service until our last day. They have been accommodating in chilling our food and we thought we can use the butler to at least pack the five different items into two hand carry items, easy to carry around, they obliged over the phone. Unfortunately, when we claimed it just before our departure, nothing has been done. We should have been told nothing has been done so we can do some last minute changes in our packaging. That wasn't easy hand carrying the extra five items on top of our hand carry luggages.
Dear MrsGNZ, We wish to thank you for making Raffles your home away from home during your visit to the Philippines. We appreciate your time to complete our survey following your recent stay. We are delighted to hear about your pleasant experience with us and for enjoying our customer service. We will share your encouraging and positive feedback with the entire team and we hope that we continue to deliver meaningful experiences. I’m sure everyone will be encouraged by your kind words. We would like to sincerely apologize for the inconvenience you’ve encountered during your departure that the butler was not able to do what he was supposed to do. Please rest assured that this has been communicated to the department concerned for proper corrective action to be taken and we will make sure that this will not happen again on your next visit with us. On your next visit with us, please do contact me so I can assist you from booking and during your stay here with us. You may contact me via email@example.com . We look forward to the opportunity of welcoming you again. Sincerely, Alexandria Mallillin Guest Relations Officer
World Class Hotel
Tripadvisor 评级 5.0/5
Les080253 Couples - 经 TripAdvisor 认证的评论
Everything about Raffles is world class from the private suites to the afternoon tea and evening cocktails ( inc in the price ) .Suites are fabulous, you have a private butler and all staff are exceptionally well trained and groomed.Pool and fitness centre are good also .Very highly recommended
First 5 star rating this year
Tripadvisor 评级 5.0/5
JeoSmile Couples - 经 TripAdvisor 认证的评论
This is the first time this year Im rating a hotel 5 stars. to be honest I wasnt expecting something special or grand with the hotel because it might be the same with Fairmont, well I was wrong. Upon arrival we were greeted and escorted to the check in area. Everyone was all smiles, everyone was greeting us. Our suite is located at the 9th floor, I love how its nearby the elevator, the swimming pool and Mireio. Hallway is same with Fairmont, high ceiling and very sophisticated looking. Im really surprised that the room was very clean and beautiful with a view of Greenbelt Mall, which is by the way just a stones throw away. We were told that we have a free Afternoon Tea in the lobby but we werent able to avail it cause we were mostly outside. For breakfast you have 2 options, our first morning we had it at Spectrum (buffet breakfast spread) then next morning at Mireio, I kid you not it has a very stunning view of Makati Skyline! Unfortunately we werent able to see it in the evening. We had a dip too, its nice that there were few people on the 9th floor pool. Its smaller than the joint pool of fairmont and raffles but its okay, I like it better with less people. Raffles will surely be my go to hotel when Im around Makati. We will be back! Keep it up everyone!
A VERY RELAXING STAYCATION
Tripadvisor 评级 5.0/5
S5389ZUkarenm 家庭住宿 - 经 TripAdvisor 认证的评论
Another great staycation here at Raffles Makati! All employees from bellman, front desk , dining staff, operators….all of them are ACCOMODATING, WARM , COURTEOUS and POLITE! I can say we got the best service! The rooms are really clean , foods are really good, cozy place to stay! EVERYTHING GREAT! HIGHLY RECOMMENDABLE!